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Visionary leader and highly accomplished c-level executive offering a competitive edge, value-added contributions and delivery of process improvements, cross-functional leadership and workforce management while also driving healthcare organizations through turnaround initiatives. Capitalize on proven methodologies to spearhead transformative tactics and boost cost savings, profitability and client satisfaction. Assess departments and identify opportunities for corrective actions and quality improvements to enable seamless operations. Interested in taking charge of organizational operations, facility reputation and care management. Highlighted Skills & Achievements:Acted as a turnaround subject matter expert in transforming loss to profitability and enabling organizations to be in alignment with operational agendas, vision and mission. Executed strategic operational planning, employee supervision, strategic negotiations, fiscal oversight and budgeting. Employed cross-functional leadership acumen while developing protocols, policies and procedures.Enabled a competitive advantage and improved process efficiencies, scalable resources and departmental collaboration with leading-edge methodology implementation.Cultivated and promoted a culture of care with first-rate quality and where individual resident needs are honored. Directed 400 employees for ProMedica Continuing Care Services with oversight of 265 beds in Lake Park and 48 beds with the Goerlich Center and a 24-bed transitional care unit. Employed visionary entrepreneurialism resulting in profitability and new services line.
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President And CeoMontgomery Place ChicagoChicago, Il, Us -
Vice President OperationsBayley Life Apr 2022 - PresentCincinnati Metropolitan Area -
Chief Executive OfficerHolly Hall Retirement Community 2018 - Sep 2022Houston, TxOversee, coach and mentor 160 employees, a large-scale annual budget, turnaround operations, professional development of nursing supervisors and strategic direction of highly respected facility servicing the geriatric population. Skyrocketed overall ratings from 2 to 4 stars in quality and up from a 4 to 5-star rating for the facility overall by implementing a strategic 3-year plan, fortifying patient safety, quality and customer satisfaction. Emphasized a safety culture focused on accountability and individual patient care.Positioned organization to be in a re-development phase to add independent living, memory care and a state-of-the-art wellness center. Enabled 99.6% of all patient discharges to strongly recommend the facility to a family or loved one due to securing positive patient outcomes and promoting the actualization of organization mission, vision and values.Transformed organization from being in a state of $2M+ annual loss to sustained profitability and market competitiveness by driving corrective actions, cost controls, strategy budget allocation, rightsizing, streamlining processes, heightening efficiencies, elevating census, enforcing a higher caliber of standards and fortifying quality.Practiced astute negotiation tactics with vendors and identified opportunities for expense controls, resulting in $150K cost savings. Increased employee retention rate from 68% to 92% by validating individual contributions and demonstrating assertive leadership and ownership of the community’s success. -
Corporate DirectorChi Living Communities 2015 - 2018Toledo, OhAttained promotion to position of increased leadership due to value-added contributions, cross-functional management acumen, exemplary work ethic and promotion of accountability across the organization. Also served as the Interim Executive Director for multiple locations with project management authority and cost-effective vendor oversight. Evolved operational effectiveness and elevated care management, quality and personnel’s overall performance with the delivery of highly responsive customer service, resulting in client retention and satisfaction.Took initiative to practice effective negotiations for food ordering with a consolidated vendor producing significant, year-over-year cost savings. Displayed unique ability to act as a key liaison, go-to authority and effective communicator between healthcare practitioners and management staff to promote collaboration.Changed strategic direction of the largest CCRC in order to promote and obtain profitable results. -
Executive Director, Madonna Manor, A Chi Living CommunityChi Living Communities 2012 - 2015Recruited to improve elder living community from an underperforming financial, quality, compliance and census situation to a lucrative organization. Catapulted organization from a two-star to five-star campus with multiple process improvements and change management expertise. Addressed employee concerns with polished professionalism, integrity and a commitment to exceptional service quality by creating an employee engagement committee. Acquired business-critical information.Exercised entrepreneurial leadership by spearheading a home health company to support independent and assisted living, resulting in revenue growth.Heighted facility quality, program effectiveness and census building for Skilled Nursing and Assisted Living. Also led the facility through the process of acquiring Joint Commission Accreditation. -
Executive DirtectorSwan Point Care Center 2009 - 2011Toledo, OhRecruited to transpire for-profit enterprise focused on geriatric care into a highly efficient and respected skilled nursing facility. Assessed operations and identified opportunities for process and quality improvements.Oversaw annual operating budget with strategic allocation and attention to cost savings.Reversed negative survey and insufficient census while also boosting employee retention and work ethic.Ensured professional nursing services met a wide range of physical, emotional, and socio-cultural needs of patients and individual care plans.
Mark Mullahy Skills
Mark Mullahy Education Details
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Marketing -
Hospitality Management -
Marketing
Frequently Asked Questions about Mark Mullahy
What company does Mark Mullahy work for?
Mark Mullahy works for Montgomery Place Chicago
What is Mark Mullahy's role at the current company?
Mark Mullahy's current role is President and CEO.
What is Mark Mullahy's email address?
Mark Mullahy's email address is mc****@****hoo.com
What schools did Mark Mullahy attend?
Mark Mullahy attended The University Of Findlay, Owens Community College, The University Of Findlay.
What skills is Mark Mullahy known for?
Mark Mullahy has skills like Multi Disciplinary And Interprofessional Relationships, Regulatory Compliance, Staff Training And Development, Risk Mitigation And Management, Patient Relations And Education, Electronic Health Records, Patient Safety, Departmental Leadership, Emergency Response, Quality Assurance And Improvements, Task Delegation, Humanizing Geriatric Patient Population.
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Mark Mullahy
United States1consulatehc.com -
mark mullahy
Covington, Ky -
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