Mark Murphy Email & Phone Number

Dublin, County Dublin, Ireland

County Dublin, Ireland

Emea

• Created Functional Design and Led Successful Implementation of IT Solutions, covering:- o Advance Warehousingo Task Management o Kitting to Order and Kitting to Plano Full End-to-End B2B integration with Customero IT Financial Process in line with Indian GST Tax Regime, o Partnerships with multiple Logistics providers including FSLso Reporting and Return Component Recovery process • Recruitment, training and mentorship of local IT Analysts, Developers and Report Writers, to support 4 sites.• Establishment of Change Control Process for various aspects of Development Requirements, placing ownership of Change Requests and the Corresponding Development Activity in tandem and reducing time lost due to inappropriate work and redevelopment.

Emea

• Led the IT Project Team and Approved Service Provider to set up IT Systems and processes for a Whole Unit Repair facility in Russia and Nordics. All phases of these two projects were delivered successfully on time and within budget. • Provided first-class, innovative systems and implemented new Reporting processes to meet customer requirements in Turkey. • Trained local staff in Sweden, Finland, Norway and Russia in repair system processes, new business process introduction, produce documented training instructions with step-by-step tasks, and support process implementation. • Supported Customer, ASP staff, and local Jabil staff in business development and implementation to completion.

Amsterdam, North Holland, Netherlands

• Successful Delivery of a multi-Phase engagement connected Supply Chain, Reverse Logistics and Warranty Recovery Programs in a Coupled Business Model, on time and within budget. • Led Key Development in Customised Inventory Integration – developing and modifying SQL Packages to deliver business critical data. • Drove the Design, Deliverance and Administration of new IT functionality to Jabil and the customer – on Spare Parts Planning, on integration with carriers, and Warehouse Management.

Dublin, County Dublin, Ireland

• Successful Launch of a Reverse Supply Chain Management systems to Jabil, replacing site-based Legacy Products. • Trained all future Administrators in the RSCM system and rolled out RSCM system across Europe. • Onboarded all European Business Units within Jabil on RSCM system – many existing legacy units and new business units with new unique requirements. This would include gathering and documenting business Requirements and building Processes in RSCM system accordingly. • Engaged with the RSCM Vendor to Enhance Functionality and troubleshoot bugs.

Dublin, County Dublin, Ireland

• The Development, Enhancement, Testing and Maintenance of databases and tracking systems using MS SQL databases and Visual Basic 6.0 as the front end. Access Queries and Reports, Bar One, Easy Label barcode label software automated into programs.

Ba Hons, Business Administration

Education record