• Providing technical support to users by troubleshooting hardware and software issues. • Setting up user accounts and managing access controls.• Provided nationwide technical support for hardware and software issues, ensuring seamless operations across all branches.• Monitored and maintained optimal server room conditions, including managing air conditioning systems.• Performing routine maintenance and updates on computers and software.• Assisted with software installation,… Show more • Providing technical support to users by troubleshooting hardware and software issues. • Setting up user accounts and managing access controls.• Provided nationwide technical support for hardware and software issues, ensuring seamless operations across all branches.• Monitored and maintained optimal server room conditions, including managing air conditioning systems.• Performing routine maintenance and updates on computers and software.• Assisted with software installation, updates, and license management to maintain compliance and system security.• Assisted with database management, ensuring data consistency across branches. Participated in developing data-driven solutions for internal software systems. Show less

• Prepare commercial proposals and supporting documentation needed during sales process. Respond to bids, RFQs, RFIs, and RFPs for Fiber, Power, Civil works and ICT Solutions• Prepares technical Solutions, market plans and strategies for Marketing team to improve sales.• Manages projects at the initial stages as they transit from Business Development to operations department.• Analyze existing and potentials markets to identify and secure new opportunities while increasing value… Show more • Prepare commercial proposals and supporting documentation needed during sales process. Respond to bids, RFQs, RFIs, and RFPs for Fiber, Power, Civil works and ICT Solutions• Prepares technical Solutions, market plans and strategies for Marketing team to improve sales.• Manages projects at the initial stages as they transit from Business Development to operations department.• Analyze existing and potentials markets to identify and secure new opportunities while increasing value of existing customers.• Prepare effective proposals, presentations, demonstrations and sales tool on business development opportunities for management.• Coordinate with Business Development manager in problem solving, resourcing and budgeting activities• Attending conferences, training, events and meetings. Show less