Mark Narramore Email & Phone Number

United Kingdom

High Wycombe, Buckinghamshire, United Kingdom

Gloucestershire

A successful motivated and experienced IT professional with strong analytical skills and Service Management orientation, together with Project management and Communication skills. I always have high expectations of myself and others around me to ensure I am providing the best possible of service. In my last permanent role I was an iSeries Performance Capacity specialist within a Technology Infrastructure Team for one of the largest Global wholesale banks. Whilst there I also worked within the Operations, Programming and Technical Support departments supporting high profile Banking Applications and providing Support to Business Areas.

Bristol, United Kingdom

Support DAS iSeries infrastructureSetup and Maintain Systems SecurityIdentify areas for improvementDocument and highlight required changesCreate Implementation documentationLiaise with 3rd Party suppliersProvide post OS Upgrade Support and forward fix any issues encounteredSupply Training & Knowledge transfer and Documentation

Worked for 5 years in iSeries Technical area before moving into Performance & Capacity planning.In-Depth Performance Analysis & TuningUse of IBM iDoctor products (Job Watcher/Pex Analyser etc) Performance Navigator

Bournemouth, United Kingdom

iSeries Technical Support, responsible for Service delivery, technical support and Infrastructure Projects in the Midrange (iSeries) environment, primarily in a Services arena. Responsibilities: Manage and implement iSeries related infrastructure projectsCreation/Testing/Implementation of OS/400 System Upgrade documentation & performing Upgrades.Dealing with technical support issues focusing on problem determination and root cause analysis with an aim to provide permanent resolutionsImplementation, Testing and exploitation of new technologiesProvide solutions to all Technical Support areas and consultancy to LOB on Technical Support elated issuesLiasing with Technical Support vendors for fixes to problems.Review and acquire new Software from business partners.Support for iSeries infrastructure.Design/write and implement code using iSeries Programming skills to automate various repeatable tasks.Responsible for the SOX audits, with regular walkthrough with Internal & External auditors, providing evidence of compliance.Involvement in Internal SABRE TestsCreation & Maintenance of iSeries software, automating processes where applicableCreation & Maintenance of all iSeries Technical documentation relating to OS Upgrade & Vendor related / internal applications, maintaining version control for all documents created.

London, United Kingdom

iSeries Programming consultancy required by Investment Bank to implement new SWAPS processing functionality. Responsibilities:Creation/Testing/Implementation of software required for SWAPS implementation based on Specification documentation provided by IB.Advise differing methodologies for successful implementation of Project. i.e. Modular approach, creating Service Programs for repeatable processing and binding these within the ILE programs.Creation of Technical Specification, Implementation & Support documentation required as part of the project.Provide Technical solutions to issues encountered throughout the duration of the Project.Regular Technical meeting with the LOB to detail progress and any changes to the requirements.Support for Testing & Post implementation

North London

iSeries Programming consultancy required by The Pentland Group to assist in implementation of new software refresh (JBA)Responsibilities:Creation/Testing/Implementation of software required for implementation based on Specification documentation provided by Company.Advise differing methodologies for successful implementation of Project. i.e. Modular approach, creating Service Programs for repeatable processing and binding these within the ILE programs.Creation of Technical Specification, Implementation & Support documentation required as part of the project.Provide Technical solutions to issues encountered throughout the duration of the Project.Regular Technical meeting with the LOB to detail progress and any changes to the requirements.Support for Testing & Post implementation.

Gosport

iSeries Programming consultancy required by Tyco Healthcare to refresh their software environments and also Upgrade BPCS Software from 4.05 to 5.1 as part of Y2K requirements.Responsibilities:Creation/Testing/Implementation of software required for implementation based on Specification documentation provided by Company.Introduce Customer to RPG ILE methodologiesProvide some training & also arrange Programmer training course with Sierra/IBM for staffAdvise differing methodologies for successful implementation of Project. i.e. Modular approach, creating Service Programs for repeatable processing and binding these within the ILE programs.Creation of Technical Specification, Implementation & Support documentation required as part of the project.Provide Technical solutions to issues encountered throughout the duration of the Project.Regular Technical meeting with the LOB to detail progress and any changes to the requirements.Saved the Customer an additional Product upgrade by writing conversion software from JBA 4.05 to 5.1 Support for Testing & Post implementation.

Started programming in 1996 at Chase Manhattan working on various projects/implementations. Consultant Programmer from Jan'98 working for Manufacturing & Banking institutions.Proficient in all aspects of RPG (inc. ILE) & CL programming