Mark Nijssen-Gerichhausen Email & Phone Number

Amsterdam Area

Heading the department responsible for all IT related to the Mortgages domain of ING Netherlandswith a team of around 150 passionate engineers across 4 locations. We support the orientation, application and in-life management processes of the Mortgages products ING offers, financing more than 600,000 homes with a mortgage portfolio consisting of over a million loans adding up to over €100 billion.

Amsterdam Area

Consultant to the Management team of the Data Management Tribe focused on delivering a strategy for easing up data usage within ING Netherlands, increasing data fluency and speed with which data-driven decisions are taken, without losing sight of the data governance responsibility.

Amsterdam Area, Netherlands

Responsible for the Web Platform of ING Netherlands and Belgium servicing over 2.7 mln digital customers per month in the Netherlands alone.Leading a department of 100-120 distributed engineers responsible for the Internet Banking fundamentals, the front-end platform and the ability for other departments to contribute their customer journeys to the overall Internet Banking experience.Major achievements:-Redesigned the Web Platform for scale-Scaled the Web Platform beyond NL… Show more Responsible for the Web Platform of ING Netherlands and Belgium servicing over 2.7 mln digital customers per month in the Netherlands alone.Leading a department of 100-120 distributed engineers responsible for the Internet Banking fundamentals, the front-end platform and the ability for other departments to contribute their customer journeys to the overall Internet Banking experience.Major achievements:-Redesigned the Web Platform for scale-Scaled the Web Platform beyond NL & BE, towards Luxembourg, Germany & Italy-Introduced a Continuous Improvement Practice, improving way of work in the dept. & ING at large Show less

Amsterdam Area, Netherlands

For the merger of ING Netherlands and ING Belgium, I was responsible for making sure we deliver the web experience, by creating and adapting the delivery roadmap for the web platform and aligning with the Product Owners and Product Area Leads to make sure delivery is on time. Next to ensuring the delivery of the target platform, I oversaw the preparations for Data Migration and the centrally coordinated testing track.All of this in a context of self-steering teams, Quarterly Business… Show more For the merger of ING Netherlands and ING Belgium, I was responsible for making sure we deliver the web experience, by creating and adapting the delivery roadmap for the web platform and aligning with the Product Owners and Product Area Leads to make sure delivery is on time. Next to ensuring the delivery of the target platform, I oversaw the preparations for Data Migration and the centrally coordinated testing track.All of this in a context of self-steering teams, Quarterly Business Reviews and an Agile Way of Working on the one hand and a central program on the other. Show less

Amsterdam

In the Continuous Delivery domain, we were responsible for the CI/CD pipeline. As a chapterlead I was responsible for coaching the engineers in my team and improving the way of working within the Continuous Delivery domain. Next to that I spend the other half of my time coding within the squad that I participated in, building/adjusting applications in technologies like JAVA, Spring, NodeJS and MongoDB.Achievements a.o.:-Initiated the CD Improvement Group to specifically tackle… Show more In the Continuous Delivery domain, we were responsible for the CI/CD pipeline. As a chapterlead I was responsible for coaching the engineers in my team and improving the way of working within the Continuous Delivery domain. Next to that I spend the other half of my time coding within the squad that I participated in, building/adjusting applications in technologies like JAVA, Spring, NodeJS and MongoDB.Achievements a.o.:-Initiated the CD Improvement Group to specifically tackle resilience improvements-Lead the organisation of an internal conference to promote the products we service to other DevOps teams within ING resulting in a full day conference with 18 speakers, 2 workshop sessions and over 300 visitors from different domains in various countries, sparking a early event being repeated 5 times in different countries Show less

Amsterdam Area, Netherlands

With a team of around 30 co-located engineers, I was responsible for the IT systems enabling the open website of ING, with over 1.5 mln visitors daily, and the external campaigning platform.Achievements:-Insourcing of ING's main commercial website-ING's Campaign for the World Cup 2014-Redesigning the Content Management Solution towards a Platform Capability scaling its use to the rest of the organization

Amsterdam Area, Netherlands

Responsible for the introduction of the new look & feel and navigation concept in Internet Banking for the SME and Business Banking market.

Amsterdam Area, Netherlands

Standing at the beginning of INGs transformation in becoming an Agile Organisation, I have coached various multidisciplinary teams to work with Scrum and adopt an Agile mindset. In doing so, challenging them to become a team delivering high quality software fast. Additionally I supported the breaking of barriers needed in INGs traditional organisation to start-up Continuous Delivery within the internet domain.

Management trainee within the Operations & IT Banking Division of ING as part of the ING Talent Programme.Assignments among others:Software Configuration ManagementCreating a Software Configuration Management (SCM) practice for the department supporting the Retail Internet Channel, by defining guidelines and policies on SCM and setting up an organization around SCM to support this practice. SCM was set up in order to support the organizational change towards Agile… Show more Management trainee within the Operations & IT Banking Division of ING as part of the ING Talent Programme.Assignments among others:Software Configuration ManagementCreating a Software Configuration Management (SCM) practice for the department supporting the Retail Internet Channel, by defining guidelines and policies on SCM and setting up an organization around SCM to support this practice. SCM was set up in order to support the organizational change towards Agile Development.Strategic Workforce PlanningAdvice Commercial Banking Finance IT department on the consequences of a strategic technological change for the department needs concerning workforce. Investigating current skills, future needed skills and set up training plans for future roles.Develop Trainee Profile Develop a new OIB trainee profile and set up a strategy to approach Universities in search for new trainees. Show less

Development and change of websites for the various labels of Ilse Media (libelle.nl, donaldduck.nl, viva.nl, ehi.nl). Cooperating with editorial staff in translating conceptual ideas into web-functionality and CMS components for editorial maintenance. Additionally I created a utilities to give a better insight in the internal information critical to management.

Developer for web application for internal and external use, using PHP, MySQL, JAVA, various FE techniques. Achievements a.o.: Starsteps.nl, Showcase.nl, quality assessment system for Lloyd’s Register.

I have been helping out at the local Turkish Social Cultural centre, tutoring Turkish and Moroccan children in the age of 7 to 12 years old. Here I found the ability to work in a completely different environment than the average workday and enjoy the differences in culture as well as age.

Responsible for the implementation and support of the information supply for the second largest venue of the Olympic Games: the Main Press Centre. I was leading a multidisciplinary team of about 50 persons, both specialists and volunteers.Tasks:-Directing, motivating and coaching the team-Responsible for project deadlines-Coordination of operational processes

Master Of Science, Business Information Management

Bachelor Ict, Information Technology

Activities and Societies: Student Assistent

Vwo