Mark Norman Email & Phone Number

Western Australia, Australia

As the National Compliance Manager at SFG, Mark is responsible for policy and procedure development, maintenance of SFG's ACL obligations, addressing aggregation audits and oversight of compliance with SFG's mortgage broker network. When Mark is not addressing internal compliance issues, file audit escalations, dispute management and managing the compliance team, he is delivering training sessions to mortgage brokers on SFG best practice expectations at numerous events both locally and… Show more As the National Compliance Manager at SFG, Mark is responsible for policy and procedure development, maintenance of SFG's ACL obligations, addressing aggregation audits and oversight of compliance with SFG's mortgage broker network. When Mark is not addressing internal compliance issues, file audit escalations, dispute management and managing the compliance team, he is delivering training sessions to mortgage brokers on SFG best practice expectations at numerous events both locally and interstate. You will also find Mark conducting various virtual sessions to individual brokers and large sub aggregation groups as needed. Show less

Perth, Australia

As the business owner of Venn Corporation, I assist individuals and organisations through my finance broking consultancy services. I work with Mortgage Brokers to help them improve their business processes, but I have a primary focus on compliance and integrating that seamlessly into existing business practices.. I was also a mortgage broker for 5 years which means that I understand the home loan process and and I have a practical understanding of loan writing, including responsible lending… Show more As the business owner of Venn Corporation, I assist individuals and organisations through my finance broking consultancy services. I work with Mortgage Brokers to help them improve their business processes, but I have a primary focus on compliance and integrating that seamlessly into existing business practices.. I was also a mortgage broker for 5 years which means that I understand the home loan process and and I have a practical understanding of loan writing, including responsible lending obligations, BID obligations, and business processes. This means that I’m able to I’m able to share my experiences with other finance broking professionals who engage Venn Corporation’s consultancy services. Most mortgage brokers have already recognised how challenging it is to ensure your business is operating the way it should. If you hold an Australian Credit Licence there are so many obligations to try to maintain. Maybe you are in the situation where you need processes that ensure you are actively reviewing your general conduct obligations, or you need to know that you are conducting relevant reviews of your plans (with appropriate documentary evidence), or perhaps you need to update your credit policy with the latest responsible lending processes. Even if you don't hold an ACL, we can assist you in obtaining one (we've helped hundreds of people). Maybe you just need someone to assist in reviewing promotional materials to ensure compliance with the regulations or maybe you could benefit by allowing us to develop efficient systems that make the most of the processes and the technology that you currently use.I've also helped in the training and development of mortgage brokers who are Credit Representatives, and engaged representatives within my mentorship services. Show less

At AFG, Mark has been responsible for:Hiring, developing and managing a national team of trainers.Designing and delivering training materials to launch AFG's premier broker softwareDriving the adoption of electronic systems and processes in the Finance Broking space - collaboratively growing the utilisation of the broker software 5 consecutive yearsCultivating efficiency in budget management and bringing the delivery of PC based training in house with extensive cost… Show more At AFG, Mark has been responsible for:Hiring, developing and managing a national team of trainers.Designing and delivering training materials to launch AFG's premier broker softwareDriving the adoption of electronic systems and processes in the Finance Broking space - collaboratively growing the utilisation of the broker software 5 consecutive yearsCultivating efficiency in budget management and bringing the delivery of PC based training in house with extensive cost savingsDelivering and sourcing professional development training for around 2,000 AFG brokersDesigning and implementing disclosure documentation to meet the requirements of the NCCP legislation.Ongoing training of AFG's 500 Credit Representative through both face to face interaction and webinar based mediums on a bi-annual basis.Development of downloadable and online learning modules to support face to face training.Conducting tailored training solutions for internal staff and brokers aggregating through AFG.Assisting with thousands of loan scenarios for mortgage brokers using the FLEX platform . Show less

Western Australia, Australia

Diploma Of Finance And Mortgage Broking Management

Certificate Iv In Finance And Mortgage Broking

Certificate Iv In Workplace, Training And Assessment, Training And Assessment