Help Desk Analyst 2
Currento Tier 2 support, ~450 staff, ~500 deviceso Software trainer – approx. 5 hours/week: online, desksideo Knowledgebase: Office 365 Pro Plus, SharePoint, WordPress, OneNote articles, one-pagers and tutorialso Assisted with Inventory Tracking: created MSFT PowerApps app to track low stock, auto-send email to purchasing for additional assetso UI/UX support for.