- As a technical consultant for data protection, at Magrabi Hospitals distributed within 35 Cities in 5 countries (UAE, KSA, QATAR, OMAN, and Egypt).- Implement & upgrade Netbackup appliances 5250, 5240, and 5340 to version 4,1, and implement 28 media servers over Linux.- Migrate Netbackup appliances 5220, 5230, and 5330 to a newer version.- Configure the offsite duplication locally on tape and configure AIR replication to the DR.- Provide Backup assurance, testing RTO and dependencies, Disaster recovery plan, and solving all problem-related.- Manage VMware environments with 8 V-Centers distributed within 8 branches and upgrade the ESXI hosts to 6.7 at the corporate office. - Administrate Microsoft AD sub-service related such as DNS, AD connects, and Exchange 2019.

As a team members we delivered:- Microsoft Azure and Office 365 as cloud Solutions.- Many projects in Microsoft Infrastructure MS Exchange, AD, ADFS, MFA and more.- Working with Veritas sales and presales team to support all Väst Gotlands customers in Netbackup, Enterprise Vault and Info Studio.- Delivering and helping customers to manage and troubleshoot Nutanix, Veeam and VMware.

As free-lancer business in professional services.- I have completed and delivered the most complicated projects in KSA.- Work closely with Veritas's sales team and successfully completed POCs.- Won and open opportunities with new customers.- Successfully complete many projects of implementing upgrade or migration of- Netbackup, Enterprise Vault, SCCM and VMware.

Pre-Sales activity:- Fully read and assess requirements within RFP and sizing the opportunity.- Build best approach response focusing on wining keys on prices & technology including bill of material and design.- Final reviewer of submitted technical proposal and BOM, to confirm fulfillment of RFP requirements.- POC of the solution, if the customer has special requirements.Post-Sales activity:- Attend customer’s kickoff meetings and confirm satisfaction of submitted proposal.- Develop Project Plans based on the technical proposal.- Respond to customer technical/project planning/implementation queries and clarifications.Customer relationship management:- Develop and maintain friendly and professional relation with existing and new customers.- Conduct regular visit to customers to get involved in new requests on proactive approaches.- Promote key wins to become technical reference for new and existing customers.- Insure the customer receive a response to requests on time.- Help customer to prepare a budgetary evaluation for projects requested by their management.Project delivery professional services:- Design and plan the following: . Backup schema and strategy. . RTO/RPO. . Disaster recovery plan- Deliver the following project: . Implement, upgrade or migration of backup and archive solution. . Implement, upgrade or migration of Microsoft infrastructure. . Implement, upgrade or migration of Microsoft System Center.- Build the below documents: . Technical Proposal. . Project Plan. Implementation Plan . Design Document. . Implementation guide. . Backup Schema for backup Project.

As system consultant, my duty is to deliver Microsoft projects based on MSF MicrosoftSolution Framework, moreover; is to deliver Microsoft activities presented with DDPSand JumpStart to their enterprise customer as the following:DDPS for Windows Vista and Office 2007.- Successfully complete DDPS 1, 3, 5 and 10 days engagements. Present the customer of the new feature of deployment Windows Vista and Office 2007.- Create the Roadmap, Summary & recommendation and calculate documents and redeem them through Microsoft- Achieved(best Partner) award in Middle East for both Programs in year 2007.JumpStart for Windows 7 and Office 2010.- Successfully completes POCs of migrating windows 2000, XP or Vista to Windows 7.- Successfully completes 3, 5, 10, 15 Jumpstart Engagements.- Customized presentation and POC with focusing on what customer needs.- Successfully restore Images with Multiple scenarios’ using MDT and SCCM.- Present the customer of the new feature of deployment Windows 7 and Office 2010.

• As support engineer at Microsoft Golden Support Center.• Responsible of providing support to MS Active Directory and Exchange.• Provided Level 3 Support for ACS existing customer, with Support Contracts.• Conduct a site visits for escalated issues.