Mark Overy Email & Phone Number

Bathgate, Glasgow

Delivery Driver Nov – To PresentAmazon Flex• Arrive at Deport with Batch Number and clean maintain tidy van• Collecting paperwork and find your route number trolleys • Check parcel in order before loading up in the van• Start delivery first parcel in order postcode from Dorra equipment (Sat Nav and postcode) in order to delivery list of item.• Return to depot if you have some return parcel and sign out as complete worksheet & if none return then go home with van and ready for next day delivery Calculator fuel cost from A to B and return (work out the mileage cost to add wage payment)

• Acted as a support assistant to students with hearing difficulties and deafness. • Documented lectures for students unable to understand the technology explained by tutors in lessons• Supported students in sign language in order to help with communication• Assisted in delivering training courses in the absence of a teacher. • Trained in the understanding of web fundamentals, Networking (TCP/IP), OSI, 5-4-3 rule, IEEE 802 standards, PHP, SQL and HTML.

Gained experience in service desk processes and call management including user administration Responsibilities included responding to customers via email on behalf of the service desk team Assisted in building laptops and desktops with the corporate ECC image for deployment Deployed PCs to all customers in the Essex areaReset Mobiles and replaced SIM cardsFixed problems with Mobiles (HTC, Nokia, etc)Working with 1st Line Support to assist customers and resolve problemsProvided 1st and 2nd Line Support and passed action requests to technicians to resolve problems with Desktops / LaptopsBuilt and repaired software for Desktops and LaptopsResponsible for booting the Server Hup to wipe out data information and arrange the return of the Hup to CISCO for discount on the new Hup.Setup, Manage and renew Token & VPN pin numbers for existing and expired customers

Successfully introduced new procedures to clear batching and shop floor shortages Proved highly adept at managing and updating the computer systemPrepared capital budgets and managed all activities within the budgetary constraintsManaged and maintained good housekeeping activities in the stores and work areasRegularly helped locate and manage stock successfully via the computer systemMaintained all the safety regulations and ensured that store procedures were adhered to at all timesActed as the primary participant in the regular stock audits and inventory checksSuccessfully handled electrical, mechanical and counting equipment effectivelyMotivated others members of staff by instilling a positive and enthusiastic approach to work

City&Guilds Level 3 Creative Interior Designer, City & Guilds Creative Interior Design Level 3, Pass

Creation of mood boards, sourcing materials and a client brief. Experience of Inventor Parametric AutoCAD level 1. Experience in rendering.

Ncfe Level 2, Ncfe Interior Design Level 2, Pass

Did Level 1 and 2 interior designer. Learn and understanding the colour scheme and finding mix match colour that goes well in a room..

Nfec Interior Designer Level 1 & 2, Ncfe Interior Design Level 1, Pass

Level 2 Award In Ict Systems And Principles, Doncaster College For The Deaf

Rsa, Information Technology Stage 1 & 2

City And Guilds, Information Technology

Gcse, Mathematics

1 City & Guilds, 3 Gcse And 3 Rsa, Sir Winston Churchill School For The Deaf

Activities and Societies: Swimming gala, sport that we all join three different group that does team up to aim winner of the scheme thema..

Gcse, Maths

Activities and Societies: football team leader.