Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, or calling to your business line, to a centralized platform where you can handle your voice calls as a team. It requires no hardware, physical phones or installations because it works with what you already have: your laptop, smartphone and an Internet connection.https://toky.co

Strategic sourcing for conferencing solutions across Audio ,Video and Web markets Implementation of productsIncreasing ROI Telecoms consulting

Global Video Conferencing as a solution providerChannel Account management across different market sectors Developing new partners through direct and indirect promotion Market and competitive research trendsManaging and developing Marketing Material

Management of 300 active accounts including major blue chip customers Negotiated and implemented major key account contract c £200,000Increased volume spend month on month by a circular 10% Developing existing products to provide an improved return on spendStrategic Market research of existing and new competitors Developed and establishing Video conferencing as a service model Analysed and developed new pricing and billing processes Key supplier systems management including implementing full 1st and 2nd line technical supportImplemented and project managed new live communication facility across company website resulting in substantial customer retention

Developed ‘Key account’ base, increasing sales by 20% above target. Management of Wholesale blue chip accounts with annual spend c.£7 millionPlaying a pivotal role in the management of a steel sales brokerage achieving average gross margins of >24%. Successful Implemented of a New Business Strategy for e-commerce start up resulting in substantial revenue increaseDevised successful promotional sales initiatives which achieved a 15% increase on targeted productsCarrying out extensive research of opportunities and competition in advertising on behalf of the nationwide group of local papers Managing brand development of various web based SME enterprises across International business sectorsDeveloping a highly effective promotional campaign and facilitating improvements to the brand strategy for business start-ups in Art and Social Media

Devised new “Failed product lines returns” policy, achieving annual savings of €300k, based on cost of €2.3m Managed the European arm of global world-wide sourcing system that accommodated the differences of three computer based operations.Conducting detailed inventory analysis aimed at eliminating obsolete and excess stock