Mark Oxborough-Sharp Email & Phone Number

Wilmslow

I look after around 40 accounts, based in the UK. Responsibilities include resolving issues, dealing with account queries, and providing solutions to fit the clients needs. Clients have a mixture of SAP B1 and Sage X3, plus managed services, and development.

I look after around 30 of our key clients in Sports Hospitality and Leisure sector. Based throughout the UK, my responsibilities include resolving issues, dealing with account queries, and providing solutions to fit my clients needs. My clients mainly use Microsoft Dynamics GP, Microsoft Dynamics CRM, as well as various 3rd party products and m-hance own IP products. These include Purchase Management, Bank & VAT Management, plus eInvoicing solutions.

Stockport, United Kingdom

www.m-hance.comI look after around 100 accounts, based from our Stockport office. My responsibilities are wide ranging as an initial point of contact including, resolving issues, dealing with account queries, and providing solutions to fit my clients needs.My clients mainly use Microsoft Dynamics GP, Microsoft CRM, as well as various 3rd party products and m-hance own IP products. These include Purchase Management, Bank & VAT Management, plus eInvoicing solutions.

Provide timely delivery of qualified leads to the sales function to help them achieve company sales targets and show commercial growth.Nurture suspects/unqualified sales leads according to the lead generation model as set out by Marketing Manager, taking suspects through the journey to becoming a client. Work within KPI framework as set out by Marketing Manager on a quantity and quality basis, in terms of volume of calls made and of leads qualified. To help maintain a future-proof and user-friendly sales and marketing CRM database which underpins all marketing and sales efforts and supports the whole customer cycle. To professionally represent the central function of marketing and ensure communication is clear and concise at all times to aid organisational development.To be willing to listen to and support colleagues and team members with professional problems, devoting time to impart expertise, infusing confidence and expressing positive expectations regarding the team’s and company’s performance.

Lead generation, appointment booking, diary management, sales.

Welcome meetings, dealing with complaints face to face, getting people to and from airport and events, sell trips.

Education record

Education record