Mark P. Email & Phone Number

Napa, Ca

As IT Manager at Cakebread Cellars. reporting directly to the CFO, I manage the IT infrastructure and IT operations including the company network, on-premises servers, cloud-based resources, workstations, and helpdesk. The recently expanded visitor center and administration offices include a state-of-the-art technical infrastructure with A/V in nine tasting rooms, WiFi infrastructure throughout, implementation of cloud-based platforms such as Office365, POS and reservations, Salesforce, Azure AD, and Intune MDM.Current responsibilities include:Analyze business needs presented by users and recommend technical solutions, always paying attention to ROI and completion timeline.Updating and maintaining IT policies and procedures, guidelines / FAQ for users, cybersecurity training, PCI DSS compliance, IT Disaster Recovery, and Business Continuity Planning.Hybrid cloud environment which includes Azure Active Directory, Exchange, SharePoint, Office 365, and Intune.Administration of Barracuda backups replicating to cloud for bare metal restore.Administration of Barracuda email security systems (ESS), Sentinel protection from spear phishing and account takeover.Monitor network utilization and performance, implement procedures for network optimization, reliability, and availability.Build long term relationships with outside vendors for IT related products and services.

Napa Ca

SyMed is the leader in Medical Billing software development and cloud service provider. SyMed’s medical billing services currently manage over $20 million in claims annually.Windows Server administration and desktop support for internal users and SaaS HealthCare Billing software customers.Microsoft SQL Server database administration. Key responsibilities - maintain data mirroring, perform TSQL queries, and maintain comprehensive backup plans. Data required to meet compliance with HIPAA regulations database includes data at rest encryption (TDE).Office 365 administration & support, including Exchange Server, SharePoint, and Microsoft Office 365.

South Lake Tahoe, Nv

Oversaw a 10,400 square foot optoelectronics semiconductor data infrastructure, complete with second floor professional offices and off-site assembly / test facilities. Provided data structure and computer systems in full compliance of government control and regulations. Acted as transitory Facility Manager responsible for facility operations, maintenance technicians, and janitorial services.Budget Analysis and Forecasting, including evaluating and recommending computer software and hardware for enterprise systems to design and develop solutions to address business needs and opportunities.Design, plan, and implementing the consolidation company infrastructures. This project included 3 locations, three server rooms, engineering work areas, two manufacturing areas, test / assembly labs, and the class 1,000 semiconductor cleanroom facility.Lead for IT projects which required collaborating with V.P of Operations, Director of Facilities, Process Technicians, and Engineers. Projects would include the maintenance and expansion of Administration offices, Manufacturing, Clean Room and Test Lab environments.Quality ManagementMember of the Quality Focus Team responsible for governing controlled AS9100 company documentation. This is accomplished through the implementation and improvement of quality procedures to meet quality standards as defined in ISO 9001:2008 / AS9100 requirements. Performing internal audits to comply with quality management requirements.Cyber Security / IT GovernanceDocumentation of IT policies and procedures – development of principles and guidelines for Information Systems Asset protection. These policies are to govern the data / information network, manage risk, and maintain compliance for AS9001, ITAR (International Traffic in Arms Regulations), and the company data infrastructure.

South Lake Tahoe, Nv

Mountain View, California

Defined Network Security practices to perform vulnerability assessments with the goal of meeting or exceeding the SANS top twentyIncreased education and awareness to users on computer security and vulnerabilities through on-hands training and newslettersSet standards for administrating system assessments, analyzing the results, and recommending changes to systems to manage internal and external network security risks

Minden, Nv

South Lake Tahoe, Nv

South Lake Tahoe, Nv