Mark Pacheco Email & Phone Number

Dallas

Completing daily Audits to prevent damage and deter theft.Takes partnership with guard to ensure proper SOP is followed.Educates on shortage mitigation.New hire walks ensuring proper policies are followed.Prioritizes daily task based on business needs.Quality checks inbound transfers.Communicates with different facilities across the U.S to locate items.Sets deliveries for high value items. Safety audits weekly for potential hazards. Investigates lost merchandise.

Grand Prairie, Texas, United States

March 2024 to PresentExternal apprehensions on subject depriving business by shopliftingFraudulent investigations and deterrence.Takes lead on store emergency proceduresEnsures every employee is aware of safety policies by touching on subjects with them daily Ensuring the safety of guestMaintains emergency exit paths and checks on emergency resources routinely Operation of CCTV to track shrinkage.File cases with local Law Enforcement.

Dallas, Texas, United States

Create a welcoming environment for TRR employees and guests as the first point of contact for all site visitorsExecute front desk security protocols including bag checks and badge enforcement.Complete daily video reviews, high value investigations.Conduct daily, weekly, and monthly audits to ensure shortage control, safety, and all other Loss Prevention policies and procedures are being adhered to.

Frisco, Texas, United States

Observation and apprehension of shoplifters while not interrupting the flow of business and upholding company values. Daily building security audits. Minimize shrink using multiple methods. Coordinate with team to safely apprehend subjects. While here I earned 2 MVP of the quarter awards.

Dallas, Texas, United States

Visual loss repellent positioned at doors greeting customers.Assisted Agents in the apprehension process while being hands off. Assisted customer service in day to day activities.

Dallas, Texas, United States

Loaded cargo into planes in a safe and efficient manner, occasionally drive tractors to bring ULD’s to planes, guided planes in for loading.