Mark Parris
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Mark Parris Email & Phone Number

Mobile Messaging Team Lead Administrator and Solutions Designer at Executive Office of the President (EOP)
Location: District Heights, Maryland, United States 6 work roles 2 schools
2 work emails found @dminc.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Role
Mobile Messaging Team Lead Administrator and Solutions Designer
Location
District Heights, Maryland, United States

Who is Mark Parris? Overview

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Quick answer

Mark Parris is listed as Mobile Messaging Team Lead Administrator and Solutions Designer at Executive Office of the President (EOP), based in District Heights, Maryland, United States. AeroLeads shows a work email signal at dminc.com and a matched LinkedIn profile for Mark Parris.

Mark Parris previously worked as Mobile Messaging Team Lead Administrator & Solutions Designer at Executive Office Of The President (Eop) and Blackberry Administrator at Mantech. Mark Parris holds Bachelor'S Degree, Electronics Engineering, 3.0 from Norfolk State University.

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{first_initial}{last}@dminc.com
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Profile bio

About Mark Parris

Mark is a self motivated team lead overseeing the dynamic and demanding mobile messaging environment of the Executive Office of the President. His team reliably keeps the countries government officials connected to their data all across the world.

Listed skills include Troubleshooting, Operating Systems, Hardware, Active Directory, and 16 others.

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Executive Office of the President (EOP)
Executive Office Of The President (Eop)
Mobile Messaging Team Lead Administrator and Solutions Designer
District Heights, MD, US
AeroLeads page
6 roles

Mark Parris work experience

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Mobile Messaging Team Lead Administrator & Solutions Designer

Washington D.C. Metro Area

Team lead for mobile messaging services for the Executive Office of the President (EOP). Maintain and manage Blackberry Enterprise server (5 and 12) in a High Availability (HA) configuration. Maintain and manage GOOD Messaging in a High Availability (HA) configuration. Lead team on managing administration of IT policies, user activations, software configurations, device upgrades through software configurations. Monitor Blackberry server proactively with NiCE and GSX monitor respectively leveraging SCOM. Manage change management for regular Microsoft patching of servers in addition to Blackberry server service packs. Lead on disaster recovery process and management of multiple sites for continuity of services. Manage team training with software vendor for training on latest technology. Closely work with engineering on hand over of mobile software and hardware changes. Advice senior management of latest technologies in the mobile sector.

Blackberry Administrator

Washington D.C. Metro Area

Self-motivated project orientated solutions provider for Department of Justice with concentration in Blackberry Enterprise Sever. Provide advanced technical support of Blackberry Enterprise Server 5.0. Maintains and troubleshoots server related problems and implement solutions that enhance server stability and overall reliability. Technical lead for training staff on Blackberry server roles, smartphone training and troubleshooting. Lead document writer for maintaining the Blackberry solution and providing daily tasks for help desk technicians to perform. Introduce and implement latest advances for the Blackberry solution to Department of Justice client. Lead contact person on advances of smartphone use in environment. Effectively manage Blackberry technology to proactively monitor and maintain Blackberry Enterprise Sever. Recognized by Department of Justice client for outstanding performance for increasing reliability of Blackberry server and keeping overall user experience positive as improvements were made.

Apr 2009 - Aug 2012

Help Desk Lead Specialist

Northrop Grumman

Managed 20 technicians for the Justice Consolidated Office Network of the Department ofJustice. Developed and consolidated task resource and procedures for use in the help deskenvironment. Trained technicians on new platforms, software, Blackberry devices, andBlackberry Entperise Server 4.1 and 5.0. Responsible for management of rollouts and refreshesof hardware components for the Department of Justice customer. Regularly met with Help Desksupervisor to go over team performance and discussed direction of overall team. Conductedreviews of all technicians and assist them with identifying development goals for the next year.

Mar 2004 - Apr 2009

Systems Engineer Technical Lead

Mantech Security Technologies Corporation

Self-motivated project orientated solutions provider for Department of Justice with concentrationin Blackberry Enterprise Sever. Provide advanced technical support of Blackberry EnterpriseServer 5.0. Maintains and troubleshoots server related problems and implement solutions thatenhance server stability and overall reliability. Responsible for migration project of approximately 1300 Blackberry users from Microsoft Exchange 2003 to 2010. Expertise inbuilding and design of Blackberry solution to meet the requirments of Department of JusticeCivil Division customer. Technical lead for training staff on Blackberry server roles, smartphonetraining and troubleshooting. Lead document writer for maintaining the Blackberry solution andproviding daily tasks help desk technicians perform. Introduce and implement latest advances forthe Blackberry solution to Department of Justice client. Lead contact person on advances ofsmartphone use in environment. Effectively manage Blackberry technology to proactivelymonitor and maintain Blackberry Enterprise Sever. Recognized by Department of Justice clientfor outstanding performance for increasing reliability of Blackberry server and keeping overalluser experience positive as improvements were made. Provide technical expertise for Printerfleet of approximately 280 printers, current conditions and projected life with use of HP WebJetAdmin 10.0 tool. Effectively enhanced WebJet Admin tool reporting and monitoring capabilities.Manage tools ability to provide real time information of various printer models in theenvironment, inventory, site fleet usage, and utilization. Instrumental in providing criticalinformation for project to report printer monthly and yearly use as well as current and projectedend of life expectations. Manage and configure WebJet Admin tool to automatically gather andreport printer utilization in previous month and e-mail findings.

Mar 2004 - Apr 2009

Senior Pc Analyst

Northrop Grumman It

Configured the Blackberry wireless handheld for DOJ employees. Setup the Blackberryhandheld for wireless communication with Microsoft Exchange server. Performed desktopinstalls with software upgrades and prepare device for initial use for each person. Worked withWindows NT 4.0 operating system to configure PCs for network connectivity. This involvessetting up machine names for computers to join the Domain. It also included setting up newusers for access to the network. Network drops were activated if needed after PC configuration.Resets user passwords and configure Microsoft Outlook 2000 for e-mail. In addition, testedCitrix Dial in accounts for user access. Remedied software errors in the Corel Office Suite.Helped users with problems such as printing errors, header footer formatting, line spacing, pagenumbering, macro creating and executing, etc. Also troubleshoots Corel Office 9, MicrosoftOffice 97/2000, WordPerfect Office 6.1, Informs, System Management Server, Procomm Plus,Westlaw, Adobe Acrobat Reader, Microsoft Outlook 2000, and Netscape Communicator. Testedand replaced hardware in computers such as hard drives, floppy drives, CD ROMs, video cards,Network Interface Cards, IDE cables, Monitors, memory, and sound cards; Participated inmaintaining the tape backups for various sites in the Civil Division. This entails keeping logs ofthe tape backup dates as well as making sure backup tapes are swapped and replenished in thedrives for the scheduled backup times. Utilize ARC Serve Manager to run backup reports andmonitor backup status. Used the application System Management Server to remote to users PCs. Configured printers for communicating with the network and set themup on users computers. Additionally, installs Smart Label printers. Installs and configuressoftware.

Oct 1997 - Mar 2004
2 education records

Mark Parris education

Bachelor'S Degree, Electronics Engineering, 3.0

Activities and Societies: IEEEPresident of IEEE

Bachelors, Science Electronics Engineering

TECHNICAL TRAINING Blackberry Enterprise Server Software 5.0 Essential (16) hours Blackberry Enterprise Server Software 5.0 Comprehensive.

FAQ

Frequently asked questions about Mark Parris

Quick answers generated from the profile data available on this page.

What company does Mark Parris work for?

Mark Parris works for Executive Office of the President (EOP).

What is Mark Parris's role at Executive Office of the President (EOP)?

Mark Parris is listed as Mobile Messaging Team Lead Administrator and Solutions Designer at Executive Office of the President (EOP).

What is Mark Parris's email address?

AeroLeads has found 2 work email signals at @dminc.com for Mark Parris at Executive Office of the President (EOP).

Where is Mark Parris based?

Mark Parris is based in District Heights, Maryland, United States while working with Executive Office of the President (EOP).

What companies has Mark Parris worked for?

Mark Parris has worked for Executive Office Of The President (Eop), Mantech, Northrop Grumman, Mantech Security Technologies Corporation, and Northrop Grumman It.

How can I contact Mark Parris?

You can use AeroLeads to view verified contact signals for Mark Parris at Executive Office of the President (EOP), including work email, phone, and LinkedIn data when available.

What schools did Mark Parris attend?

Mark Parris holds Bachelor'S Degree, Electronics Engineering, 3.0 from Norfolk State University.

What skills is Mark Parris known for?

Mark Parris is listed with skills including Troubleshooting, Operating Systems, Hardware, Active Directory, Microsoft Exchange, Blackberry Enterprise Server, Computer Security, and Help Desk Support.

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