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More than 20 years of delivering solutions in the areas of: information technology, team management, project management, reporting/analytics, and business process review. Experienced with managing the SDLC for product development, client implementations, and internal system improvements. Scrum master and agile coach for technical teams and product owners while facilitating daily scrums, retrospectives, refinement/grooming sessions, end of sprint reviews. Proven direct management of teams including functional resource duties such as hiring/discipline, scheduling, performance reviews, mentoring, and capacity planning.Adjunct Professor teaching Project Management, MS Project, SQL Server, and Systems Analysis.Specialties:Teaching project management and systems analysis; Health Care BI and technology projects; Integrating JIT training to projects; Project delivery over process documentation; Re-base lining the sales cycle's impact on project success; Scrum, Agile, and XP development and deployment; Functional project management; Effectiveness training;JIRA, Clarity, MS ProjectAbilities: Analytical, organizational, management, and project management skillsTraining and educationExcellent communications skills in order to effectively communicate project situations and to deal with and solve problems that affect project success
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Adjunct FacultyPrivate Jan 2002 - PresentFaculty in the CIT programs providing lecture and online instruction. Course load includes: Computers in Healthcare; Microsoft Office; Microsoft Project; Visio; Systems Analysis; SQL Server; Introduction to Technology; Web Design; Java; Networking; Security; and Internet technologies. Medical Terminology in Allied programs. Utilize the BlackBoard course management system to enhance courses and provide online content. Consistently evaluated at a 4.9/5.0 on student evaluations. 2016 and 2018 Student's Choice Award Recipient for Extraordinary Adjunct Faculty.
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Information Technology Project Management ConsultantItero Group, Llc Jun 2021 - Oct 2022Harrisburg, Pennsylvania, UsAssigned as a consulting project manager for a healthcare services organization -
Manager, Data Analytics & ReportingCentene Corporation Feb 2019 - Jul 2019Saint Louis, Mo, UsOversee the development of operations and custom reporting to support clinical, operations, and business requirements at PA Health and Wellness. Supported the team’s development and managed a team of business analysts into performing with agility.Scrum Master, Product Owner, and Scrum Coach supporting the team to break down stories and to complete business requirement documents into stories.Coordinated a six sigma development program that reduced a 40 hour per week process into a 2 hour automated function. -
Project ManagerCentene Corporation Sep 2018 - Feb 2019Saint Louis, Mo, UsScrum Master and Scrum Coach supporting the team into an agile working process conducting weekly planning, daily stand-ups, and retrospectives.Utilized Jira and SharePoint to facilitate the agility program and increased team velocity and accountability by 30 percent.
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Manager, ProjectsTmg Health- A Cognizant Company Aug 2015 - Sep 2018Manage scrum/agile projects in the product development group with responsibility for delivering high quality Medicare/Medicaid BPO software to the TMG customer base. Led software engineering projects and influenced teams that design, develop, test, deploy, maintain, and improve software. Planned requirements, identified risks, managed schedules, and communicated clearly with project stakeholders.Scrum Master for the Member Services, Fulfillment, and Reporting/Extracts teams leading daily stand-ups, group estimating, sprint planning/grooming, and sprint retrospectives. Prime project manager between the PMO and Product Development group for: Pricing Claims, IVR, Configuration Wizard, Refunds, and Credit Card Processing projects using the Clarity PPM software.Provide effective collaboration, leadership and coaching skills for various product development activities.Manage JIRA Agile boards and provide regular scrum team status to the development management team as needed.Received "Customer First" recognition on a new client implementation.
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Manager, Operational Analytics And ReportingHighmark Feb 2013 - Mar 2014Pittsburgh, Pennsylvania, UsResponsible for the management and product management of a team of 17 direct reports and 4 offshore contractors in defining, designing and delivering 10,000 ad-hoc and 12,000 production reporting solutions annually for the Health Plan Center of Excellence.Responsible for leading the product strategy and management activities to ensures that the HPO product line exceeded customer requirements by evaluating market and customer requirements, new product concepts, enhancements and the initiation of development projects.Owned the product road-map and release plan for the product line. Responsible for all go-to-market activities for product releases including hands-on support of testing (alpha/beta) activities, project management, training and acceptance monitoring.Determine staffing needs, setting goals, interviewing, selecting, coaching, and evaluating the performance of all direct reports while decreasing outstanding report development inventory to lower the service level agreement from 8 to 4 days. -
Manager, Business IntelligenceCoventry Health Care Sep 2011 - Dec 2012London, GbResponsible for tactical management and strategic leadership of staff in both the technical and analytical functions supporting production and project work related to reporting applications, data marts and reports. Accountable for organizing, directing, monitoring staff work assignments, training, coaching, and the completion of project requirements.Managed 30+ monthly processes of corporate Medical Management data utilized by corporate leadership and health plans throughout our network.Executed quarterly and bi-monthly strategy sessions in collaboration with key business stakeholders to evaluate current processes, modify key metrics, and build a pipeline for new projects.Improved team efficiency by 40% with standardized processes and reusable templates.Completed process re-engineering and developed new roles to consolidate strengths in processes to improve efficiency and reduce turnover resulting in a 99.6% success rate in service level agreements.Championed the use of SharePoint for work intake, project tracking and knowledge sharing.Managed the implementation of an Accountable Care Organization report card measuring KPIs and plan performance on a monthly basis.Member of the corporate Agile/Scrum development team to integrate agile methods into traditional waterfall projects. -
It Project Manager - Business Intelligence/Data WarehousingCoventry Health Care Feb 2009 - Sep 2011London, GbManaging multiple IT projects and conversions for the health plan’s nation-wide technology assets. Working within the PMO for the coordination of conversions, implementations, and enhancements relating to EDI, Business Intelligence, Data Warehousing, and HIPAA compliance. Manage the PLC and SDLC to bring projects to fruition across multiple business units. Utilized MS Project, MS Project Server, Visio and Sharepoint to effectively track project artifacts. Created a resource planning tool to analyze project time tracking data from Kronos for management reporting.Major Projects include: 5010, ICD-10, ACO & Medical Home
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Adjunct ProfessorCarlow University Jan 2007 - Jan 2010Pittsburgh, Pa, UsAdjunct Professor in MBA program. Instructor for Strategic Planning II: Project Management. Augmented course with BlackBoard course management system and case study investigations. Seven students went on to pursue their PMP certification. -
Project ManagerAcclamation Systems Inc (Currently Ebix Health) Apr 2007 - Aug 2008UsPrimary relationship manager between the external client and the internal development team to manage LuminX software implementation and conversion projects using established project management techniques and tools to ensure that projects are completed according to technical, scope, schedule, cost, and quality objectives. Utilized MS Project, MS Project Server, and Sharepoint to effectively track project artifacts. -
Senior Clinical Systems AnalystHeritage Valley Health System Aug 2004 - Mar 2007Beaver, Pa, UsResponsible for leading cross functional teams, creating and administering project work plans, managing project requirements, estimating resources, writing formal status reports; and managing issues for a multi-hospital system. Spearheaded the implementation of Optio forms overlay software for barcoding, facesheets, and patient armbands that improved efficiency in patient identification and medication administration. Programmed interfaces to clinical applications and physician offices.Worked on systems from major healthcare vendors: GE, McKesson, Optio, and Allscripts (Canopy). -
Applications Development ManagerCommunity College Of Allegheny County Jan 2000 - Jul 2004Pittsburgh, Pa, UsLead a team of developers and analysts in creating new application initiatives, maintaining an existing suite of customized applications.Datatel ERP system requirements, administrative reporting services, reporting warehouse, and in website development. Initiated reporting platform to enable managers to effectively gather reports and to perform analysis of college business. Developed first BI platform using web-based tools to allow drill-down capabilities for reports. Implemented 45 web-based services in CCAC Central for online registration, transcripts, and grading.
Mark Parrish Skills
Mark Parrish Education Details
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Liberty UniversityEducational Leadership And Administration -
Waynesburg UniversityMaster Of Business Administration - Mba
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Robert Morris UniversityConsumer Marketing
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Sewickley Hospital School Of NursingRegistered Nursing
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Community College Of Allegheny CountyBusiness Administration
Frequently Asked Questions about Mark Parrish
What company does Mark Parrish work for?
Mark Parrish works for Private
What is Mark Parrish's role at the current company?
Mark Parrish's current role is IT Project Manager/Analytics Manager/Teacher.
What is Mark Parrish's email address?
Mark Parrish's email address is mp****@****cac.edu
What is Mark Parrish's direct phone number?
Mark Parrish's direct phone number is +171730*****
What schools did Mark Parrish attend?
Mark Parrish attended Liberty University, Waynesburg University, Robert Morris University, Sewickley Hospital School Of Nursing, Community College Of Allegheny County.
What skills is Mark Parrish known for?
Mark Parrish has skills like Visio, Healthcare Information Technology, Healthcare, Project Management, Process Improvement, Sdlc, Business Intelligence, Sharepoint, Cross Functional Team Leadership, Ms Project, Program Management, Pmp.
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