Mark Patrick Email & Phone Number

Various Talent Acquisition and Recruiting Projects

Greater Orlando

Recruited to provide strategic direction for the Talent Acquisition function and processes for Florida-based case management and health services organization which encompasses over 150 programs supported by 1,300 team members. Major areas of business include, foster care and adoption, case management, clinical counselling/behavioral health, early childhood programs and community partnership schools.

Orlando, Florida Area

ZeroChaos/Workforce Logiq is a global provider of workforce management solutions that help organizations achieve greater management and financial control of their workforce and talent supply chains. Workforce Logiqs' award-winning solutions, including its vendor-neutral Managed Services Program, enable procurement and human resources to improve visibility into contingent labor spend and talent pools, effectively manage and optimize contingent workforce program performance, and mitigate risks. Headquartered in Orlando, Workforce Logiq has global operations in the Americas, Europe, and Asia.SpecialtiesContingent Workforce Management (CWM), Managed Services Program (MSP), Vendor Management System (VMS), Statement of Work (SOW), Employer of Record (Payrolling), Independent Contractor Compliance, Employment Screening, Recruitment Process Outsourcing (RPO)

Provide 17+ years of collective experience and expertise in sales, recruiting and human resources to assist clients in the IT, logistics and supply chain, sales, diagnostic, medical device, medical products, biotechnology, life science research, medical distribution, molecular-genomic, health systems, and IT healthcare fields. Network with candidates to provide top talent for key organizational positions by implementing business practices and standards that facilitate profitable growth and increase shareholder value. Collaborate to provide employee based development programs for organizations to achieve professional superiority that leads to market dominance.

Clermont, Florida

Responsible for all aspects of identifying, establishing and expanding new markets for clinical, pathology, skilled nursing, assisted living and home healthcare laboratory services for the largest independent lab in the state of Florida.• Established two new locations and identified a third for patient draw station services. In six months’ time the two new locations were on pace to generate over $1.4 million in billable business per year. The projection for the third location was for it to add another $1 million in billable business for calendar year 2013.• Negotiated and secured contracts to provide laboratory and phlebotomy services for 8 skilled nursing homes resulting in $900,000 in billable business per year.• Secured a Home Healthcare relationship that had the potential to grow to over $4.2 million in billable business per year.• Actively created business and personal relationships with over 75 doctors in the community to generate business at patient draw stations and to create pathology and clinical business through courier pickups.• Created personal and business relationships with local businesses, communities and municipalities to promote Vista’s services and create brand recognition. • Continually participated in the meetings, activities and functions of both the Chamber of Commerce and Healthcare networking groups.• Worked weekly with Vista’s vendors in pathology, cardiology and immunology to partner together in educating doctors’ offices on the latest technology and value added testing available through Vista.• Closely involved in the transition and simulation of accounts and service locations acquired through the acquisition of a competitive laboratory.• Oversaw the day to day operations, maintenance and inventory for 2 patient draw stations and directed a staff of 3 at those locations.• Participated in Health Fairs and Healthcare Conventions to promote Vista, create brand visibility and secure additional business opportunities.

Orlando, Florida Area

Regional Account Manager Aug. 2008 - Oct. 2011Protected and managed customer base consisting of Regional, National and Global fortune 500 fast moving consumer goods companies (FMCG). Grew CHEP Pooling program in customer portfolio to over $12 million in annual sales.• Achieved targeted bonus objectives of 8-15+% annually, consistently over 8 years by deploying consultative selling methodologies to increase penetration at underdeveloped customers while providing value to the customer. • Worked closely with internal cross-functional teams in the development and implementation of process improvements through six sigma methodologies. Provided cost savings to the company of over $250,000 and improved customer satisfaction.• Recognized all three years for KPI achievements by developing an intimate understanding of account contract, cycle time, products, customers, plant locations, logistics, internal systems, history, and expansion opportunities.• Consistently maintained daily sales outstanding (DSO) under 30 days by monitoring A/R monthly and immediately resolving outstanding A/R issues.

Orlando, Florida Area

.Responsible for signing new business while maintaining and growing existing accounts in the FMCG manufacturing sector. Consistently achieved issue, revenue goals of over 5-10 million annually, profitability and supplier integration objectives. • Created strategic partnerships with senior executive level, economic decision makers with “Win Win” solutions that provided a quality customer experience and ultimately grew revenue for CHEP. • Partnered with and directed a National team of over 25 Customer Operations Representatives to ensure account health activities were being appropriately managed. • Utilized shared services team to expand service offerings where appropriate resulting in “Vendor of the Year” award from Florida’s Natural Growers. Client was able to remove over $250,000 in operating costs from their bottom line.• Interfaced with critical internal business partners such as Legal, Finance, Operations, and Supply Chain to drive growth and manage key elements of account base.

Orlando, Florida Area

Provided guidance in setting strategic business direction for company’s growth objectives. Worked with the executive staff from all departments and the HR team to develop and implement an HR strategy that aligned with the business strategy and the needs of 120 field and 320 corporate employees. • Created and executed a communication strategy to ensure the appropriate dissemination of information and associate engagement.• Developed strategies to ensure internal and external talent pipeline met the immediate needs and growth strategy of the business or functional team.• Provided costs savings to organization of over $25,000 by evaluating pre-employment process and selecting a new vendor source for background and drug screenings through RFP bid. • Directed processes designed to identify developmental needs and build a bench to support growth of managers and associates.• Assisted in the development and implementation of compensation, career development, diversity, change management, and recognition programs.

Designed and delivered staffing solutions to effectively manage hiring needs through the development and implementation of strategic sourcing and selection strategies (internet and on-campus recruiting, employment branding initiatives, industry events, etc.) Hired 75 plus newly created company positions from I.T. to Sales• Selected and managed all contingent staffing resources to deliver on staffing goals (agency relationships and terms of payment, contract labor, etc.).• Developed, managed, measured and communicated to broader talent acquisition team members innovative and industry best practices surrounding talent acquisition. • Proactively managed customer communications on a regular basis, through a variety of mechanisms including executive staff meetings, weekly reporting, etc.• Managed all metrics and reporting associated with talent acquisition initiatives and provided a cost savings to the organization from head fees and contracted employment of nearly $1,000,000.

Orlando, Florida Area

Established office startup for technical staffing and recruitment firm. Provided leadership for staff of 3 and created name recognition and established business relationships in for local DOD market.• Negotiated client service agreements and rates of service with client managers.• Sourced potential client leads and conducted cold calls for initial meetings.

Orlando, Florida Area

Provided custom consultive software development services for over 20 clients’ and determined consulting options for these companies.• Negotiated client service agreements and rates of services with client managers• Worked closely with 25 staff consultants to coordinate client deliverables.

Orlando, Florida Area

Sold I.T. services and solutions to local clients. Analyzed client I.T. departments to scale services and solutions to fit their needs while building client and contractor relationships.• Negotiated service rates with client managers.• Managed, trained and developed a staff of 10-12 technical recruiters.

Recruited and managed 50 plus I.T. contract employees.• Conducted interviews, counseled employees and conducted performance reviews.• Administered background, drug and reference checks and advised contract employees on benefit offerings and payroll services.