Mark Patterson Email and Phone Number

Senior Business Analyst at Biffa, currently supporting the Cutover of a new Finance & Procurement solution, before which I helped facilitate the launch of a new market leading Health & Safety Incident, Risk and Audit Management SaaS solution from kick off through to its successful implementation (2023 - present)Business Analyst at ITV Digital, working on the delivery of Planet V, ITV's new fully programmatic advanced advertising platform and the implementation of a replacement Order Management and Invoicing solution (2020 - 2022)Lead Business Analyst at Lloyds Banking Group working on the Lloyds / Sainsbury's Divestment Programme (2013 - 2019)Senior Business Analyst & Implementation Manager as part of the RBSG / Santander UK Rainbow Migration Programme (2010 - 2013)Customer Service Site Lead (Aylesbury) for the HBOS plc / Lloyds plc merger (2009/2010)Managed Teams of Business Analysts, delivering numerous Strategic, Regulatory and Legislative projects.Specialties: 30 years' experience within Financial Services, Media and Retail across Customer Service and Change Management. Integration & Migration programmes, including cross site / brand projects, site closures and company migrations. Implementation of new systems (old for new).End to end project life cycle and governance. Business process modelling including use of Lean and Six Sigma methodology.