Mark Payne Email and Phone Number
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Mark Payne personal email
Professional and experienced Healthcare Operations Executive with 20 years of strategic leadership experience in both the U.S. Marine Corps and the healthcare industry. I specialize in growing healthcare businesses to deliver improved financial, clinical, and operational results as well as building and leading large teams of healthcare professionals with a strong team culture.KEY AREAS OF EXPERTISE:• Executive Leadership• Healthcare Organizational Management• Streamlining Healthcare Operations• Strategic Business Development• Team Development & Leadership• P&L Optimization • Program & Process Implementation• Performance Management• Relationship ManagementWHO I WORK WITH: In regards to internal operations, I have led many 3,500-4,000+ member teams of physicians, DVMs, directors, managers, CRNAs, RNs, LVNs, techs, billers, schedulers, and administrators. Externally, I work with business partners, multi-site surgery centers, multi-site ambulatory surgical centers (ASC), multi-site dialysis clinics, multi-site physician clinics, and multi-site anesthesia practices.WHY IT WORKS: I’m a hands-on team leader with a strong track record of establishing strategic business partnerships and achieving operational goals. I excel at negotiating rate lifts and other financial matters with insurance providers. WHY I’M DIFFERENT: My military leadership experience has translated well into healthcare leadership, particularly in the areas of problem-solving, training staff, evaluating performance, strategic planning, coordinating workflows, and being accountable for large teams in fast-paced environments. I also have my MBA from Cornell University. Together, my academic, military and professional experiences have allowed me to successfully drive revenue, reduce expenses, and streamline operations. BEYOND THE OFFICE: I enjoy competitive sailing, running, and spear fishing.WANT TO TALK? Connect with me here on LinkedIn.
Choice Healthcare Services
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Chief Operating OfficerChoice Healthcare Services Oct 2022 - Present
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Vice President OperationsPetvet Care Centers Jun 2020 - Oct 2022Westport, Connecticut, UsAs Vice President of California & West, I had full responsibility for the performance of 120+ veterinary hospitals. I drove financial performance and oversaw acquisition and integration across western states.Key Achievements:- Driven P&L growth, across the West, from $250mm to $400mm- Led a team of 3,500 veterinary professionals -
Vice President Operations - Western U.S.Covenant Physician Partners Jun 2017 - Jun 2020Nashville, Tn, UsIn this healthcare executive leadership role, I was directly responsible for managing operations for the Western U.S., including profit and loss and business development coordination; team leadership, identifying and building relationships with acquisition targets, contract and deal negotiation, regulatory compliance, performance management, and many special projects. I also led operations and growth for the 21 JV businesses from Texas to California, encompassing ambulatory surgical centers (ASC), physician practices, and anesthesia practices. I oversaw all aspects of those businesses, including financial, operational, and clinical (quality, readiness, and reporting).Key Achievements:• Leading a team of 385 healthcare professionals, including physicians, directors, managers, CRNAs, RNs, LVNs, techs, billers, schedulers, administrators, and other personnel.• Holding full accountability for $115mm in P&L (grown from $85 million during tenure).• Leading successful negotiations with payers, resulting in $3.2 million in new annual agreements and lift.• Driving the transition and standardization of EMRs and billing software in the ASC and practices, which has improved revenue cycle and service to patients and physicians. -
Vice President, OperationsEnvision Healthcare Feb 2015 - Jun 2017Nashville, Tennessee, UsAs the Vice President of Operations for Physician Services in the Western Division, I managed division operations and P&L, oversaw all aspects of anesthesia services for 19 hospitals and 55 surgery centers, and led practice development and agreement negotiations. I served as General Manager for seven large West Coast anesthesia practices, consisting of 310 anesthesiologists, 16 nurse anesthetists, and a team of 28 healthcare professionals working in the areas of finance, operations, billing, accounting, managed care, quality, credentialing, revenue cycle, recruiting, and scheduling.Key Achievements:• Oversaw all areas of anesthesia services, including physician performance, O.R. directorships, and quality management and reporting.• Grew $85mm P&L to $182mm.• Secured $8mm in annual rate lift across the division by negotiating with insurers and IPAs. Negotiated multi-year, cause-only termination service agreements with three hospital systems and $2.8mm in additional hospital stipends.• Built a multi-site outpatient pain practice with $7.5mm in new revenue, created a nurse anesthetist heavy practice in the Central Valley, and expanded Bay Area dental anesthesia business from $600k to $1.3mm. -
Regional Operations DirectorDavita Kidney Care 2011 - Jan 2015Denver, Co, UsAfter being promoted from manager to group manager and ultimately regional operations director, I was responsible for managing regional operations, profit and loss, leading managers and senior managers (as well as 230 indirect reports), establishing partnerships, business development, leading due diligence and integration activities, and developing/implementing new programs and processes.Key Achievements:• Grew a P&L from $38mm to $64.5mm across 15 outpatient dialysis clinics and nine home-based clinics.• Partnered with hospitals, medical directors, attendings, and physician practices, to provide integrated, exemplary care for 1,200 patients.• Drove business development, identified and developed growth opportunities, facilitated strategic partnerships, and spearheaded key hospital and physician acquisitions.• Developed 7 JV de novo opportunities.• Led integration for new units and acquisitions. -
Group ManagerDavita Kidney Care 2011 - 2011Denver, Co, Us
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Center ManagerDavita Kidney Care 2010 - 2011Denver, Co, Us
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Superintendent And Project ManagerKb Home 2006 - 2008Los Angeles, Ca, UsLed 220 subcontractors and employees in the construction of 300 homes, which generated $150 million in sales. -
Commanding Officer / CaptainUnited States Marine Corps 2005 - May 2006Washington, Dc, UsIn this military leadership role, I led a company of 175 Marines (data and communication) in support of Operation Iraqi Freedom. I was responsible for every aspect of the company, including deployment readiness, staff training, staff performance evaluation, strategy, planning, and workflow coordination. I was also accountable for the readiness of $120mm in equipment, reporting, and other leadership functions. The company met the highest in performance expectations in six intricate global satellite-based missions. -
Executive Officer, Operations Officer, Platoon Commander / LieutenantUnited States Marine Corps 2001 - 2005Washington, Dc, UsAs a Lieutenant, Platoon Commander, I led a 65-Marine Platoon and was responsible for their welfare, proficiency and evaluation. I designed and implemented the mobile variant of the company’s tactical command center, prepared the platoon for rapid-response deployment via intense training, and served as the Battalion's Security Clearance Manager, authorizing 175 Secret and Top Secret clearances.
Mark Payne Skills
Mark Payne Education Details
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Cornell Johnson Graduate School Of ManagementMaster Of Business Administration (Mba) -
United States Naval AcademyEconomics
Frequently Asked Questions about Mark Payne
What company does Mark Payne work for?
Mark Payne works for Choice Healthcare Services
What is Mark Payne's role at the current company?
Mark Payne's current role is Chief Operating Officer in the Healthcare Industry who specializes in building strong teams, great cultures, strong partnerships, and healthy P&L's..
What is Mark Payne's email address?
Mark Payne's email address is ma****@****ers.com
What schools did Mark Payne attend?
Mark Payne attended Cornell Johnson Graduate School Of Management, United States Naval Academy.
What skills is Mark Payne known for?
Mark Payne has skills like Program Management, Management, Cross Functional Team Leadership, Team Leadership, Leadership, Operational Planning, Military, Operations Management, Strategic Planning, Business Strategy, Team Building, Financial Modeling.
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