Head Of Operations
Current- Directly engaged in quoting, negotiating, and overseeing the management of a diverse portfolio of B2B, B2C, commercial, and private sales, ensuring seamless customer experiences and successful contract delivery.- Managing supplier relationships, negotiating contracts, and overseeing procurement processes to ensure cost-effective and timely delivery of goods/services.- Leading and managing a team across key business functions including sales, budgeting, operations, procurement, rentals, and logistics, ensuring exceptional service delivery and customer satisfaction.- Providing comprehensive business and operational support, covering CRM management, HR, Health and Safety compliance, customs documentation (import/export), property management, and insurance, to ensure a smooth and efficient customer experience.- Expertly sourcing, supplying, and supporting the tender and toy needs of world-class superyachts, cruise ships, corporate clients, commercial entities, and private individuals, delivering tailored solutions that meet the highest expectations.
