Mark Pearson Email & Phone Number

Malmesbury, GB

Swindon, England, United Kingdom

Swindon, England, United Kingdom

Swindon, United Kingdom

Swindon, United Kingdom

Chippenham

• Contracted as a Senior Technical Programme/Infrastructure Project Manager Leading a team within MDS consisting of Technical Consultants, Technical Architects, DevOps and 1st/2nd Line Support to deliver IaaS and PMaaS.
• Project managed Security Industry Authority to migrate its ICT hosting provision from “on premise” model to a “cloud hosted” infrastructure as a service (IaaS)Infrastructure consisted of typical network services such.
• Project managed a new build of Linux Inuvika 2.2 for various Genome Consortiums migrating 500 users based in the UK, USA and Canada and 250TB of data to Isilon share via UK Cloud.Inuvika is a Linux farm much like.

Bath, United Kingdom

• Contracted for 12months as a Senior Infrastructure Project Manager/Business Consultant.Projects included:
• Managed the implementation of a BPRE programme to include a Service Now install for operational ITIL management of service support and to introduce workflow methodology to replace Top 10 manual key processes
• Managed the migration of Rochford District Council from their Data Centre into Microsoft Azure Cloud environment.
• Used in a consultancy role to help Eduserv with the new Group Data Protection Regulation (GDPR) and how to ready the business to be complaint by May 2018

Swindon, United Kingdom

Contracted for 3 months as an Infrastructure Project Manager to deliver an IE11 Upgrade on 6000 servers across the estate within Dev/Test/Production environments

Bath, United Kingdom

• Contracted for 11 months as a Senior Infrastructure Project and Programmes Manager to deliver a portfolio of work for Eduserv’s key client the Department for Education.Projects included migrating services, website and.
• Managed the migration of virtual machine estates into Secure Cloud environments
• Managed the build and expansion of Secure Cloud hosting platforms with PAN Government accreditation

Malmesbury

• Worked on a number of high-profile infrastructure projects, working with global teams and 3rd-party vendors. Projects included:
• Managed the upgrade of the WAN across all sites. This included upgrades of the MPLS bandwidth, leased lines and WAN optimisation.
• Worked in conjunction with the procurement team to carry out a comprehensive RFI/RFP process to select vendors for the different implementation pieces.
• Produced detailed project plans (MS Project, Visio, Sharepoint), and managed the project using a Prince-2 approach.
• Liased with global team members and 3rd parties (Verizon and BT) to implement the solution.
• Managed a multi million pound budget, and produced weekly reports for the global head of infrastructure.

Malmesbury

• Managed the implementation of the IT infrastructure for a new sales and marketing office in Shanghai. Directed the technical teams in Singapore and Hong Kong and liased with the Chinese authorities to meet local.
• Managed a high-profile global upgrade of MS Office from 2003 to 2007, affecting over 3000 users and over 90 applications across 12 countries.
• Worked with a 3rd-party vendor to convert the large backlog of documents from the old format documents to the new 2007 format.
• Developed a comprehensive training schedule for users, in conjunction with HR.
• Managed the UK 1st/2nd line support teams, introducing a range of new ITIL-based processes to improve control and visibility.
• Introduced SLAs and KPIs to the support organisation.

Malmesbury

• Joined Dyson in a hands-on technical support role in the contact centre before moving into 1st/2nd-line desktop support.
• Provided support on a range of issues, including password problems, application and printer problems.