Team Supervisor
CurrentI supervise a team of 15-25 agents in the small business billing department.. I am responsible for ensuring the team hits all KPI and metric goals. I also am responsible for meeting all deliverables assigned to a supervisor.
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@cigna.com
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Mark Pena is listed as Experienced People Leader * Relationship Builder * Developer of People & Processes at Spectrum, a with 67998 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at cigna.com and a matched LinkedIn profile for Mark Pena.
Mark Pena previously worked as Team Supervisor at Spectrum and Supervisor at Cigna.
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AeroLeads found 1 current-domain work email signal for Mark Pena. Compare company email patterns before reaching out.
Mark Pena is a Experienced People Leader * Relationship Builder * Developer of People & Processes at Spectrum. He possess expertise in iva.
Listed skills include Iva.
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Austin Tx
I supervise a team of 15-25 agents in the small business billing department.. I am responsible for ensuring the team hits all KPI and metric goals. I also am responsible for meeting all deliverables assigned to a supervisor.
Austin, Texas Area
I work for an amazing company, and get to manage 17 wonderful advocates in Texas & California. I am in the medicare/medicaid supplemental benefits department. Responsible for meeting all KPI and metric goals
Round Rock, Texas
I supervised 4-8 supervisors and ran the Sales/Customer Solutions Department. Responsible for meeting all SLA's and department goals. Responsible for the development of supervisors and all leadership. Responsible for partnering with vendors in India and Philippines to support the Shop Your way Rewards program
Round Rock Texas
Responsible for the analytical side of the call center. I was part of a team that was responsible for real time adherence, scheduling/forecasting, call volume allocation, IT tickets, etc
Other employees you can reach at spectrumscience.com. View company contacts for 67998 employees →
Pablo Torres
Colleague at SpectrumBaldwin Park, California, United States
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SG
Stephen Gomez
Colleague at SpectrumLittle Falls, New Jersey, United States
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SK
Summer Kabacinski
Colleague at SpectrumFond Du Lac, Wisconsin, United States
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DG
Diksha Gupta
Colleague at SpectrumGreater Boston, United States
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LH
Lakisha Hollis
Colleague at SpectrumThomasville, Georgia, United States
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MO
Mary Orefice
Colleague at SpectrumLittle Falls, New York, United States
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EE
Elmer Estrada
Colleague at SpectrumLos Angeles County, California, United States
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JS
Jc Skinner
Colleague at SpectrumChula Vista, California, United States
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RV
Ryan Vines
Colleague at SpectrumEvergreen, Colorado, United States
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JS
Julian Starr
Colleague at SpectrumAustin, Texas, United States
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Quick answers generated from the profile data available on this page.
Mark Pena works for Spectrum.
Mark Pena is listed as Experienced People Leader * Relationship Builder * Developer of People & Processes at Spectrum.
AeroLeads has found 1 work email signal at @cigna.com for Mark Pena at Spectrum.
Mark Pena is based in Austin, Texas, United States while working with Spectrum.
Mark Pena has worked for Spectrum, Cigna, Sears Holdings, Sears Holdings Corporation, and Mtv/Viacom.
Mark Pena's colleagues at Spectrum include Pablo Torres, Stephen Gomez, Summer Kabacinski, Diksha Gupta, and Lakisha Hollis.
You can use AeroLeads to view verified contact signals for Mark Pena at Spectrum, including work email, phone, and LinkedIn data when available.
Mark Pena is listed with skills including Iva.
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