Within 15 months of opening, Staybridge Suites is ranked #1 on Tripadvisor, Booking.com, Expedia, and Hotels.com, as well as being rated in the top 1% of Edmonton Hotels by Trustyou.com.Awarded AHLA Housekeeping Award for each year in operation (2015-2020)Awarded Tripadvisor Certificate of Excellence each year of operation (2015-2020) as well as Travellers Choice Award in 2016, 2018 & 2020. Also honored placement in the top 25 Hotels in Canada for Families in the #2 spot (2017)!Crescent Hotels & Resorts Select Service Hotel of the Year 2016, and Highest Guest Satisfaction Score in the awards first year (2017) as well as the following 3 years (2018-2020).IHG Torchbearer Award Winner 2016, and 5 out of 5 Winning Metric Award winner 2016, Quality Excellence Award winner 2017-2019, and Heartbeat Award winner for highest Guest Satisfaction in Canada 2017, and Spirit of True Hospitality 2020.

Promoted to General Manager of the struggling new acquisition Radisson Hotel & Suites in Fort McMurray to ensure continued revenue growth, identify and implement necessary cost reduction measures, and complete the $3.1M full property renovation.• Continued oversight of Merit Hotel & Suites for the first six months.• Recruited top departmental leadership from various sources, developed and enhanced Mentoring Program to ensure retention and development of all staff.• Enhanced Revenue Management processes and policies to attain $18.08 increase in ADR.• Identified and implemented cost savings of approximately $350,000 annual through labor processes and training, policies, and staff enhancements.• Improved operational efficiency across the property, housekeeping decreased $12/room in labor.

Facilitating a pilot program funded through Service Canada.