Mark Peter Email & Phone Number

Austin, TX, US

Austin, Texas, United States

Oversee the day-to-day processes of projects for the xLoB team, product selection for projects, ordering, and logistics.PO request for vendor services and requisitions.Process improvement. Document custodian and document control systems including document ingestion, transfers, export, and delivery, and reporting.Review and suggest improvements for system.

Austin, Texas Area

Program Administrator for the Commercial Client Business Unit - Commercial Product Marketing xLoB Team. Management of Programs and Event execution for the CCBU and associated global teams. Internal process development and improvement across all CCBU programs.

Austin, Texas Area

• Dell Project Manager for Seton Family of Hospitals managing multiple projects on time and under budget.
• Project manager for the deployment of a new version of Seton’s single sign-on solution at all major Seton Hospitals in Austin and surrounding areas. This includes purchasing WYSE thin client devices and RFID readers.
• Project Coordinator for Symphony, Cut-over planning and execution. Managed a team of 6 software consultants developing the plan and execution of the migration of multiple applications from Seton local management to.

Austin, Texas Area

Support of computer and peripheral project installation, and troubleshooting, refresh/reimaging of assets for multiple clinical and professional staff at several regional hospital environment with emphasis on serving the customer’s needs.Extensive use of directory services AD/LDAP and remote access tools for troubleshooting and installation of software.

Austin, Texas Area

Support of computer and peripheral project installation, and troubleshooting, refresh/reimaging of assets for multiple clinical and professional staff at several regional hospital environment with emphasis on serving the customer’s needs.Extensive use of directory services AD/LDAP and remote access tools for troubleshooting and installation of software.

Austin, Texas Area

Provided support for enterprise-level companies who subscribe to Microsoft "Office 365" cloud services. Provided technical support and administration for Exchange, Active Directory, Sharepoint and OCS in a multi-forested, Microsoft managed environment consisting of over 50 global corporations, serving 1.3 million end users.Support included Exchange related.

Austin, Texas Area

Development and implementation of Help Portal, Help topics for iJango web portal, and the EOS browser. Responsible for taking incoming calls from members, giving help desk support using the iJango web portal, troubleshooting computer, browser, and internet issues. Managed the development of a Help Portal for users to self diagnose and support their issues.

Austin, Texas Area

Implementations of property repositioning pro forma and process for a 240 unit class A property in Austin, TX. Vetting and selection of vendors and contractors via bidding process and test units. Set up locations and process for inventory management and disposal. Ordered and managed inventory for selected units. Set up repositioning schedule to afford 4.

Austin, Texas Area

Designed and developed corporate websites and web-based applications for both Fortune 500 and small companies.Designed screen mock-ups to identify flows and achieve sign-off on look and feel. Combination of HTML/CSS design and layout delivered to application developers to include JSP scripting and tags for functionality.Developed robust site designs within.

Washington D.C. Metro Area

Direct management of three properties and assets totaling 99 units. Targeted marketing for prospecting, execute all leasing activities, supervision of vendors, contractors and service providers. Handled all reporting, rent increases, late payments, collections, scheduling tenant move-ins/move-outs. Inspection of all remodel, repair, and turnover work to.

Austin, Texas Area

Hardware and software problems, ticket creation and dispatch. Worked with Identity Management for devices on the FOX network. Used SMS remote tools to trouble shoot issues on client's computers. Performed account maintenance and maintained an Active Directory database. Worked closely with network technicians to resolve server/infrastructure issues/outages..

Austin, Texas Area

Responsible for Hardware and software problem resolution, ticket creation and dispatch. Used SMS remote tools to troubleshoot issues on client's computers and performed account maintenance using an Active Directory database.Worked with Identity Management for the user's credentials and objects/devices on the GGP network. Handled incoming calls from GGP.

Austin, Texas Area

Trouble ticket creation and dispatch to multiple contract companies for on-site service requests and desk side support. Performed account maintenance via LDAP and Active Directory databases. Used Remote Desktop and SMS remote tools to troubleshoot issues on client's computers. Use of Identity Management for user's credentials, and entities such as offices.

Austin, Texas Area

Handled incoming calls from customers, creating and resolving tickets, and troubleshooting issues related to viruses, spyware / adware and other internet related issues. Responsible for educating customers on the importance of keeping their computer software, virus software up to date and general PC knowledge. Detailed guidance of customers through virus.

Austin, Texas Area

Designed the graphical interface for an intranet-based tool used to manage products and product contents for a large insurance company. Screen mock-ups were used to establish the general layout and flow through the tool, and HTML/CSS was used to render final customer-approved screens for hand-off to developers for server-side coding. The design focused on.

3649 All-American Blvd. Orlando, FL 32810

• AI-Intelligent Work Management (IWM) patented AI driven facilities managment and scheduling software. UI design and Web Interface / Web Site Development Senior interactive web designer using Information Architecture &.
• Designed and developed website
• Redesign of the company logo and other corporate collateral
• Standardized the development of icons for use in product application and web use. Oversaw the planning and development of GUI design and layout for use with product applications
• Implementation of JSP in layout generation for browser-based GUI screens
• Design and development of reports using an Oracle database, EZSQL and Crystal Reports

Austin, Texas Area

Maintained system stability and completed Nightly Job Production/System Monitoring on an IBM Mainframe running JCL on a MVS system maintaining the A.I.S.D. school records for printing report cards and other M.I.S. related materials using Xerox high-speed printers. Provided mainframe support and ensured minimal down time of the system as well as help desk.

Austin, Texas Area

Maintained mainframe operations and completed daily job production/system monitoring on DEC mainframes. Operating systems include SYBASE on an open VMS system supporting the "Lone Star card" Texas welfare benefits system the Texas Parks and Wildlife hunting and fishing licensing system and the Illinois "Link Card" Illinois welfare system. Provided.