Mark Petersen Email & Phone Number

San Diego, California, US

• Provided Inforation Technology executive leadership to RGS Financial
• Successfully managed the transition of MSP (Managed Service Provider)
• Coordinated PCI-DSS (Payment Card Industry Data Security Standard) audit
• Implemented Agile project management, change management, and incident management to improve project visibility to executive management and improve project execution.

New York, New York, US

Chicago, IL, US

• Led team of 15 developers and DBAs responsible for Enterprise Data Management utilizing SQL Server, providing innovative servicing solutions for both current and past-due mortgages with an annualized $2.5M budget
• Initiated Agile development practices using Jira to track project progress, developed both system and individual performance scorecards, development standards, and introduced structured coding techniques, mentored.
• Planned and budgeted the transition to Azure; practices such as Data Governance and CI/CD utilizing Azure Dev Ops; architecture including BLOB storage, Service Bus, Event Grid, Data Factory, Functions, Logic Apps, SQL.
• Successfully improved personnel productivity through the implementation of Agile processes and establishing key metrics, resulting in a 40% reduction in backlog from 400 to 240

Chicago, IL, US

• Utilized workforce planning to build the Application Development team from scratch to upwards of 25 developers, responsible for internal and external company web applications, prepared numerous project proposals with.
• Initiated Agile and CI/CD development practices and methodologies using Jira to track projects, BitBucket for source control, TeamCity for build, Octopus for deployment, and Nexus for Nuget proxy and internal Nuget.
• Improved SPOC productivity by 50% with a custom internal website for borrower contact management; website (Single Page Application) employs micro services composed of AngularJS, RESTful web service calls to.Net Web API.
• Utilized Okta and AWS to deploy a custom-built Client Portal, replacing vendor platform to save $500K in annual licensing
• Maximized retention efforts managing the team through several transitions of CIO leadership, including team consolidation, work prioritization, and workforce planning efforts

Irvine, California, US

• Utilized Agile development process with a team of off-shore developers to build a mortgage origination framework and a generic customer onboarding framework using smart process applications. Negotiated with vendors.
• Successfully built C# application to interface between Kofax Total Agility, MISMO standard (2.3) XML, and Ellie Mae’s Encompass, utilized Kofax Kapow to build a prototype to request credit reports in MISMO standard.

Coppell, TX, US

New development and support of Customer-facing websites and internal applications and web applications.

Irving, TX, US

• RPG and TMO development on IBM i (AS/400) enhancing the company’s primary loan origination system (TMO), initiated development of utilities and tools to improve developer productivity such as a visual comparison tool.

• Founded the software development contracting company; engaged at BIT to perform VB 6.0 development to parse incoming customer data, reformat for visual appeal, and print monthly statements for credit unions

US

• Re-architected custom Pricing and Grading rules-based engines in VB 6.0, ASP websites to maintain rules, and HTML integration to the AS/400. Redesigned TMO loan officer screen flow and reverse engineered TMO to tightly.
• Built and led project team consisting of eight (project manager, business analysts, and developers) and coordinated with vendor development team to build B2B website (Broker portal to facilitate online submission and.

US