Mark Phelan Email & Phone Number

Cork, County Cork, Ireland

• As a Client Reporting Associate at Carne Group, I played a pivotal role in ensuring the accurate and timely delivery of regulatory and industry best practice reports to our valued clients. My responsibilities.
• End-to-End Report Production: I executed the end-to-end production and delivery of periodic reports for our clients, emphasizing precision and timeliness in every aspect of the process.
• Procedural Excellence: I was responsible for drafting and regularly updating procedures to maintain consistently documented tasks. This dedication to procedure optimization aimed at ensuring top-rate accuracy, quality.
• Change Management: I actively supported key projects as part of our change management initiatives, demonstrating adaptability to new situations and contributing to innovation within the organization.
• Problem Solving: I worked closely with various business units to manage routine and complex ad-hoc queries, data requests, and client changes. My analytical and problem-solving skills proved crucial in addressing these.
• Highly detail-oriented and self-motivated.

Dublin, County Dublin, Ireland

• Worked on the Business Banking Team within Capital Markets
• Worked on the Semi-Annual Portfolio Business Credit Review, which highlights the loans that are at risk of defaulting.
• Prepared a weekly newsletter and distributed it to the entire Business Banking Department.
• Completed updates and created new pages on the internal SharePoint website as needed.

Wexford, County Wexford, Ireland

• Worked with the EPA’s Financial Provision Unit, personally preparing financial strength assessments for €105 million of parental company guarantees for 16 companies.
• Worked in a multidisciplinary team made up of scientist and lawyers. My role in this team was to manage the financial statements.
• Effectively communicated with colleagues, licensees and management.
• Learn how to use and navigate the EPA internal IT systems: CRM, SharePoint and the VisionNet website.
• Interacted and attended workshops with the EPA’s external financial consultants Mazars.

Holy Cross, Waterford.

• Self-driven role, heavily reliant on the ability to multitask under high pressure.
• Demonstrating empathy towards customers was key in promoting a positive and confrontation free experience.
• Working as an individual and as a team helped ensure tasks were completed and problems were solved.

Cork Road, Waterford

• Communicated effectively with crew members to increase efficiency and keep service quality high, while working in a faced paced environment.
• Ensured cleanliness of the restaurant such as the dining area, kitchen area and restrooms.
• Provided quality service to customers by preparing, packing and giving orders to customers in a timely and efficient manner.

Bachelor Of Commerce - Bcom, Banking And Finance, 2.1

Leaving Certificate, English, Irish, Maths, Economics, Accouting, Construction Studies And History