Mark Phelan Email & Phone Number

Cork, County Cork, Ireland

As a Client Reporting Associate at Carne Group, I played a pivotal role in ensuring the accurate and timely delivery of regulatory and industry best practice reports to our valued clients. My responsibilities encompassed a range of critical functions, demonstrating my commitment to excellence and attention to detail:• End-to-End Report Production: I executed the end-to-end production and delivery of periodic reports for our clients, emphasizing precision and timeliness in every aspect of the process.• Procedural Excellence: I was responsible for drafting and regularly updating procedures to maintain consistently documented tasks. This dedication to procedure optimization aimed at ensuring top-rate accuracy, quality, and on-time delivery of reports and data to clients, all while mitigating operational risks.• Change Management: I actively supported key projects as part of our change management initiatives, demonstrating adaptability to new situations and contributing to innovation within the organization.• Problem Solving: I worked closely with various business units to manage routine and complex ad-hoc queries, data requests, and client changes. My analytical and problem-solving skills proved crucial in addressing these challenges and ensuring they met client expectations.Key Competencies:• Highly detail-oriented and self-motivated.• Strong oral and written communication skills.• Eager to expand knowledge and experiences.• Adaptive to change and open to new situations.• Collaborative team player, working collectively toward shared goals.• Possesses strong analytical and problem-solving skills.Working with Carne Group provided an exciting and dynamic environment, where I contributed to the company's reputation for excellence and innovation in the funds industry. My role allowed me to work with a diverse, multinational team and grow both professionally and personally.

Dublin, County Dublin, Ireland

• Worked on the Business Banking Team within Capital Markets • Worked on the Semi-Annual Portfolio Business Credit Review, which highlights the loans that are at risk of defaulting. • Prepared a weekly newsletter and distributed it to the entire Business Banking Department.• Completed updates and created new pages on the internal SharePoint website as needed.

Wexford, County Wexford, Ireland

• Worked with the EPA’s Financial Provision Unit, personally preparing financial strength assessments for €105 million of parental company guarantees for 16 companies.• Worked in a multidisciplinary team made up of scientist and lawyers. My role in this team was to manage the financial statements.• Effectively communicated with colleagues, licensees and management.• Learn how to use and navigate the EPA internal IT systems: CRM, SharePoint and the VisionNet website.• Interacted and attended workshops with the EPA’s external financial consultants Mazars.

Holy Cross, Waterford.

• Self-driven role, heavily reliant on the ability to multitask under high pressure.• Demonstrating empathy towards customers was key in promoting a positive and confrontation free experience.• Working as an individual and as a team helped ensure tasks were completed and problems were solved.

Cork Road, Waterford

• Communicated effectively with crew members to increase efficiency and keep service quality high, while working in a faced paced environment.• Ensured cleanliness of the restaurant such as the dining area, kitchen area and restrooms.• Provided quality service to customers by preparing, packing and giving orders to customers in a timely and efficient manner.

Bachelor Of Commerce - Bcom, Banking And Finance, 2.1

Leaving Certificate, English, Irish, Maths, Economics, Accouting, Construction Studies And History