Mark Phillips Email & Phone Number

Sydney, Australia

Sydney, Australia

Ensuring delivery of consistent quality service across Russell SuperSolution Master Trust clients, including managing client reports and quarterly meeting agendas, specific communications, employer focused marketing etc, leading to an improving net promoter score. Representing the master trust clients to the broader Russell business. Identification of.

• Ultimate responsibility for the management of a portfolio of key master trust DB/DC plans, on all aspects of the relationship including superannuation administration, insurance policies and fund investments
• Regular presentations to Trustee boards, investment committees and policy committee's
• Working with the investment research and portfolio management team to understand market environment, fund IPS, asset allocation, performance objective and working with the client to proposition this knowledge effectively
• Building strong client relationships ensuring client investment objectives are appropriately recognised, thoroughly developed and implemented efficiently
• Managing complex, multi-faceted client relationships i.e. forming relationships with a number of key contacts at the client level and also managing different Russell services provided – actuarial, administration and.
• Manage and facilitating all policy committee meetings with client senior executives

London, United Kingdom

London, United Kingdom

Sydney, Australia

Sydney, Australia

Sydney, Australia

• Complete responsibility for the navigation of the Royal Australian Navy Ships at sea involving tactical maritime operations, flight deck evolutions and weapons firing
• Recipient of the Australian Active Service Medal and Timor Clasp on board HMAS SUCCESS during its operational deployment to East Timor September 1999

Education record

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Rg146 And Various Modules

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