Mark Pilgrim
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Mark Pilgrim Email & Phone Number

Country Operations Manager at Rhodius Security Risk Management Ltd
Location: Newcastle Upon Tyne, England, United Kingdom 13 work roles 2 schools
1 work email found @expedia.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Role
Country Operations Manager
Location
Newcastle Upon Tyne, England, United Kingdom
Company size

Who is Mark Pilgrim? Overview

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Quick answer

Mark Pilgrim is listed as Country Operations Manager at Rhodius Security Risk Management Ltd, a with 3 employees, based in Newcastle Upon Tyne, England, United Kingdom. AeroLeads shows a work email signal at expedia.com and a matched LinkedIn profile for Mark Pilgrim.

Mark Pilgrim previously worked as General Manager at London Calling Gourmet Pasty Co and Supervisor at Expedia Group. Mark Pilgrim holds Business Administration Level 2 from Royal Air Force.

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Email format at Rhodius Security Risk Management Ltd

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{first_initial}{last}@expedia.com
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Profile bio

About Mark Pilgrim

High-performing manager with over 15 years of management experience. Recently relocated to the Newcastle area after 13 years of living in the United States and looking for opportunities. Has worked in various roles within the Royal Air Force, Private Security Industry, and the private sector. Shows versatility and the ability to overcome new challenges with a proven ability to work under own initiative and continually achieve excellent results in high-pressure environments worldwide. In-depth knowledge and experience of all private security company recruitment and administration issuesSpecialties: Human Resources, General Management, Administration, Finance, Recruitment, Iraq, Linkedin, Afghanistan.

Listed skills include Military, Human Resources, Security Management, Policy, and 35 others.

Current workplace

Mark Pilgrim's current company

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Rhodius Security Risk Management Ltd
Rhodius Security Risk Management Ltd
Country Operations Manager
london, greater london, united kingdom
Employees
3
AeroLeads page
13 roles

Mark Pilgrim work experience

A career timeline built from the work history available for this profile.

Country Operations Manager

Current

Tripoli, Libya

● Responsible for the coordination of all risk management, including the planning, preparation, and execution of all policies and procedures. ● Providing oversight for all Human Resources/Logistics/Communications requirements.● Responsible for financial management, including budgeting, and financial reports.

Oct 2023 - Present

General Manager

Springfield, Missouri, United States

Responsible for preparing and reviewing standard procedural documents for daily operations. Supervising staff performance and overseeing staff recruitment.Overseeing staff training and development programs for all staff and producing financial updates and projections to the company owners.

Mar 2022 - Apr 2023

Supervisor

Springfield, Missouri, United States

Perform monthly, daily and weekly reviews of all aspects of performance including annual reviews with input from managers.Develop strategies to meet and exceed target metrics on a daily, monthly and yearly basis.Identify and take necessary steps to ensure the team is operating at optimum efficiency.

Jul 2020 - Mar 2022

Ofac Analyst

Springfield, Missouri Area

As an OFAC Analyst I perform real-time screening and ensure correct handling of true hits. Responsible for decision making of potential matches against various regulatory sanctions control lists (including OFAC) and provide guidance, as required, in decision-making process.

Mar 2017 - Jun 2020

Relocation Specialist

Springfield, Missouri Area

Represents Expedia and its Affiliates by servicing clients and suppliers through exceptional customer service via phone, email and workbaskets. Utilize specified Expedia computer programs and phone systems to resolve travel needs for our customers.Part of a team that identifies improved ways of working within the department and proposes policy and process change for all relocation departments worldwide.

Jun 2016 - Mar 2017

Projects Operations Manager

Al Sajer

Basra, Iraq

Responsible for the coordination of all planning, preparation, execution and debriefing of PSD operations in accordance with Standard Operating Procedures (SOPs) and instrumental in the delivery of security services to the client. Overall figurehead for all Human Resources/Logistics/Communications requirements including development of all policies and procedures.Producing weekly reports to the Operations Director and Board Members. Overall financial management of all in country cashbooks including daily and monthly utilization reports.Coordinate and disseminate all intelligence reports to relevant personnel.

May 2014 - Jan 2016

Company Human Resources Manager

Basra, Iraq

• Company head for the Human Resources element of Ta’az Security delivering guidance, support and expert advice to the Board of Directors, Country Management and colleagues.• Subject matter expert in local employment law, visa and immigration policies in Iraq and ensuring that all employees are aware of changes that could effect the company, employees, management and clients.• Established the Human Resources department including the writing and implementation of policy, procedures and processes for all elements of Human Resources throughout the company.• Database creation and management to ensure that all records are updated, maintained and secure.• Responsible for the hiring of new employees including recruitment offers and contracts. • Providing training, guidance to the local national Human Resources team.

Nov 2011 - Mar 2014

Country Administration And Finance Manager

Edinburgh International Global Risk Management

Basra, Iraq

• Responsible for provision of all administrative support to project of over 200 personnel • Responsible for ensuring the project is fully-manned in accordance with established contractual standards • Co-ordination of all in-country recruiting, including interviews and relevant background checks• Daily co-ordination with Dubai Office regarding all project expat recruitment• Responsible for project financial issues across Iraq• Responsible for medical evacuation of all injured personnel and/or repatriation of deceased to their domicile country • Co-ordination of all matters relating to insurance coverage for project personnel• Supervision of the maintenance, management and processing of documentation including all personnel files and electronic personnel database • Liaison with a variety of US & Iraqi Government agencies in order to comply with ever-changing regulations and requirements • Responsible for travel arrangements for all non-Iraqi personnel to the countries of residence • Primary advisor to Project Manager on all HR related issues including discipline, promotion and retention of project staff. • Advisor to all Branch Directors on all HR related issues

Apr 2011 - Nov 2011

Deputy Human Resources Manager

Aegis Defence Services

Basra

• Responsible for provision of all administrative support to project of over 200 personnel, made up of 9 different nationalities• Management of 3 administrative staff• Responsible for ensuring the project is fully-manned in accordance with established contractual standards • Co-ordination of all in-country recruiting, including interviews and relevant background checks• Daily co-ordination with London Head Office regarding all project expat recruitment• Responsible for project financial issues across Iraq• Responsible for medical evacuation of all injured personnel and/or repatriation of deceased to their domicile country • Co-ordination of all matters relating to insurance coverage for project personnel• Supervision of the maintenance, management and processing of documentation including all personnel files and electronic personnel database• Liaison with US Military and a variety of US & Iraqi Government agencies in order to comply with ever-changing regulations and requirements• Responsible for travel arrangements for all non-Iraqi personnel to the countries of residence• Primary advisor to Project Director on all HR related issues including discipline, promotion and retention of project staff. • Advisor to all Branch Directors on all HR related issues

Sep 2010 - Apr 2011

Regional Personnel Officer

Aegis Defence Services

Ramadi, Iraq

• Working as the administration representative, subject matter expert and point of contact for the Al Anbar province• Updating and maintenance of the Aegis Personnel Management System database • Working closely with the US Military to enable all personnel to have the correct badges and access.• Maintaining and control of the finances including Iraqi pay and local purchases• Production of weekly reports for the Detachment Commander/Regional Director

May 2010 - Aug 2010

Personnel Officer

Aegis Defence Services

Baghdad, Iraq

• Providing a full range of administrative support to over 900 Expatriates• Liaising/co-ordinating with regional administrators, London Head Office and US office on a daily basis.• Responsible for the in processing/out processing of all personnel• Updating and maintenance of the Aegis Personnel Management System database • Responsible for all personal files and information including next of kin details, bank details and insurance information

Jun 2009 - May 2010

Compliance Manager - European Regional Development Fund

London, United Kingdom

Provided administrative support to the team responsible for assessing and reporting on the delivery of the European Regional Development Fund (ERDF) Programme for London. Supporting the Payments and Monitoring team in managing value for money calculations as well as assisting the team Senior Executive Officers towards the production of performance reports and analysis for a number of audiences including the European Commission.• Completing and recording value for money calculations/reports• Updating the Structural Funds Irregularity Report (SFIR) matrix spreadsheet• Liaison with CLG• Ensuring that audit actions are adhered to• Analysis of data

Feb 2009 - May 2009

Administrator

Various

Dec 08 – Feb 09Royal Centre of Defence MedicinePersonnel AdministratorSelly Oak Hospital, BirminghamEmployed as a personnel administrator within a busy human resources role supporting 160 directly and 200 indirectly military personnel. Jul 07 – Nov 07Operational Intelligence Support GroupSpecial Handing AdministratorKandahar Airfield, AfghanistanEmployed with a new role in a high pressure environment supporting a team of 10 personnel. The main task was to review the current ways of working and implement new procedures to maintain the level of security and improve the workflow of the OISG.Mar 04 – Dec 08Directorate of Joint CapabilityRegistry Administrator/Information ManagerMinistry of DefenceSupported 50+ senior officers with all IT/Administration needs. As Information Manager I was responsible for all IT systems within the Directorate, Included within this role was briefing senior officers on local procedures and workflow processes.Jul 07 – Nov 07UK National Intelligence CellSpecial Handling AdministratorPristina, KosovoWorked within a very small team of 3 providing operational intelligence in support of Kosovo Force (KFOR) peace keeping duties.Nov 02 - Mar 04Command StatisticsStatistical AnalystHead Quarters Strike CommandMember of a team of 20 service personnel providing statistical analysis for senior officers and budget managers for all Royal Air Force/Joint Helicopter Command aircraft.Jul 02 - Nov 02Head Quarters British Forces Falkland IslandsVisits/Registry AdministratorMount Pleasant Airfield (MPA)Employed in dual role supporting all head quarters personnel and organising visits for high profile/ranking personnel. May 01 - Jul 02B Block RegistryRegistry Administrator Head Quarters Strike CommandA member of a large team supporting 1000+ military and civilian staff within a busy headquarters building.

Sep 2000 - Feb 2009
2 education records

Mark Pilgrim education

Business Administration Level 2

Royal Air Force

Various It Qualifications

Royal Air Force
FAQ

Frequently asked questions about Mark Pilgrim

Quick answers generated from the profile data available on this page.

What company does Mark Pilgrim work for?

Mark Pilgrim works for Rhodius Security Risk Management Ltd.

What is Mark Pilgrim's role at Rhodius Security Risk Management Ltd?

Mark Pilgrim is listed as Country Operations Manager at Rhodius Security Risk Management Ltd.

What is Mark Pilgrim's email address?

AeroLeads has found 1 work email signal at @expedia.com for Mark Pilgrim at Rhodius Security Risk Management Ltd.

Where is Mark Pilgrim based?

Mark Pilgrim is based in Newcastle Upon Tyne, England, United Kingdom while working with Rhodius Security Risk Management Ltd.

What companies has Mark Pilgrim worked for?

Mark Pilgrim has worked for Rhodius Security Risk Management Ltd, London Calling Gourmet Pasty Co, Expedia Group, Expedia, Inc., and Al Sajer.

How can I contact Mark Pilgrim?

You can use AeroLeads to view verified contact signals for Mark Pilgrim at Rhodius Security Risk Management Ltd, including work email, phone, and LinkedIn data when available.

What schools did Mark Pilgrim attend?

Mark Pilgrim holds Business Administration Level 2 from Royal Air Force.

What skills is Mark Pilgrim known for?

Mark Pilgrim is listed with skills including Military, Human Resources, Security Management, Policy, Recruiting, Training, Security Operations, and Personnel Management.

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