Mark Pilkenton Email and Phone Number
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Mark Pilkenton personal email
I am skilled in delivering holistic solutions tailored to the modern challenges of Managed Print Solutions (MPS) environments. My expertise spans the entire lifecycle of technology design, from the initial architecture to full-scale implementation. I have a proven track record of driving change in high-demand settings, fostering clear communication channels, and maintaining seamless, high-level account management.My approach involves a deep understanding of the intricate technical needs of organizations, which allows me to pinpoint inefficiencies in workflows and day-to-day operations. I collaborate with internal and external teams to design and execute solutions that address root causes, resulting in more streamlined and efficient operations. I thrive in scenarios where complex systems and processes require re-evaluation and optimization, ensuring that any changes lead to all-encompassing managed solutions that enhance business outcomes.In addition to my MPS focus, I have a broad background in managed services, sales, server management, procurement, and web and network infrastructure design. This diverse experience equips me with a unique technical intuition to design, implement, and manage comprehensive IT systems that meet an organization's evolving needs.Moreover, my extensive experience in Life Teen Catholic Youth Ministry has given me strong relational leadership and mentoring skills, which I leverage in team management and client engagement.Specialties: Identifying and resolving inefficiencies, implementing new systems for streamlined procedures, technical design and architecture, workflow optimization, and high-level service delivery management.
Harris Technologies, Inc.
View- Website:
- harristechnologies.net
- Employees:
- 20
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Vice President Of TechnologyHarris Technologies, Inc. Jan 2022 - PresentSt. Louis County, Missouri, United States -
Vice President Of Managed ServicesHarris Technologies, Inc. Oct 2010 - Present -
Director Of Print ServicesHarris Technologies, Inc. Oct 2010 - PresentSt. Louis, MoIn my expanded role at Harris Technologies, Inc., I am responsible for managing technical implementation of our managed print software, MorPheuS. Our MPS solution utilizes a range of data collection options including PrintFleet and FMAudit. With the logistical piece married to our backend order-entry tool, we offer seamless management for print fleets to include proactive monitoring, service dispatch and just-in-time inventory shipment. In addition to the front piece of our MPS solution, we are… Show more In my expanded role at Harris Technologies, Inc., I am responsible for managing technical implementation of our managed print software, MorPheuS. Our MPS solution utilizes a range of data collection options including PrintFleet and FMAudit. With the logistical piece married to our backend order-entry tool, we offer seamless management for print fleets to include proactive monitoring, service dispatch and just-in-time inventory shipment. In addition to the front piece of our MPS solution, we are able to intelligibly gather data, showing TCO and projected TCO with suggested changes in the environment. In addition to managing our MPS implementations, I manage Harris Technologies' online storefronts, marketing campaigns, sales reporting and support customer service. Responsibilities also include managing all technology systems and data integrity and security. With regards to business development, I am responsible for maintaining and growing sales and profits in existing and new customers. Show less
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Executive Board Member: Finance ChairThe Pheopara Alliance Mar 2021 - Dec 2022Greater St. LouisKey Responsibilities:Financial Stewardship: Oversaw the accurate and timely maintenance of the organization’s financial records, ensuring all data is well-documented and easily accessible. This included overseeing day-to-day bookkeeping, accounting, and reporting tasks to guarantee financial transparency and accountability.Financial Reporting: Prepared and presented comprehensive financial reports to the board on a regular basis, providing meaningful insights into the… Show more Key Responsibilities:Financial Stewardship: Oversaw the accurate and timely maintenance of the organization’s financial records, ensuring all data is well-documented and easily accessible. This included overseeing day-to-day bookkeeping, accounting, and reporting tasks to guarantee financial transparency and accountability.Financial Reporting: Prepared and presented comprehensive financial reports to the board on a regular basis, providing meaningful insights into the organization’s financial standing. These reports were not only accurate but also easy to interpret, helping the board make informed decisions.Financial Education: Acted as the board’s financial liaison, translating complex financial concepts into clear, actionable insights. The role was essential in helping board members fully understand the organization’s financial status, empowering them to actively contribute to financial planning and strategic decision-making.Budgeting and Forecasting: Collaborate with the Executive Director to develop annual budgets that reflect the organization's priorities and anticipated growth. This includes identifying potential financial challenges and creating strategic solutions to mitigate risks, ensuring long-term sustainability.Asset Management: Safeguarded the financial assets of the PheoPara Alliance by implementing internal controls and maintaining strong oversight of expenditures, investments, and other financial commitments.Compliance and Reporting: Ensured the organization remained fully compliant with all federal, state, and local regulatory requirements. This includes overseeing tax filings, financial audits, and other statutory reports, with a focus on maintaining the highest standards of legal and financial compliance. Show less
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Director Of Youth MinistryHoly Infant Catholic Church Jan 2004 - Oct 2011Director of Senior High Youth Ministry at one of the largest Catholic Parishes in St. Louis, MO. -
Gap Server AnalystChevrontexaco Feb 2002 - Dec 2003Managed customer expectations during their migration to the Global Application Platform (GAP)Developed processes for newly formed Customer Care Group for GAP.Coordinated multiple delivery teams including two migration teams and two high level design teams for a 250 Server move to a new Data Center.Worked with Product Management to identify a Statement of Work for each product offering within the GAP offering.Handled procurement for the GAP product, including… Show more Managed customer expectations during their migration to the Global Application Platform (GAP)Developed processes for newly formed Customer Care Group for GAP.Coordinated multiple delivery teams including two migration teams and two high level design teams for a 250 Server move to a new Data Center.Worked with Product Management to identify a Statement of Work for each product offering within the GAP offering.Handled procurement for the GAP product, including identifying needs through Asset Management, creating quotes, and placing orders through appropriate channels.Trained Customer Care Analysts during creation of Customer Care Group. Show less -
Customer Care AnalystMcmurtrey Whitaker & Associates 1999 - 2001At McMurtrey/Whitaker & Associates, I handled all inbound calls and emails for a growing eCommerce solutions and software development firm. I managed eCommerce accounts including technical setup and account creation, web development to assist our clients and HTML troubleshooting.
Mark Pilkenton Skills
Mark Pilkenton Education Details
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Computer Information Systems -
Computer/Information Technology Administration And Management
Frequently Asked Questions about Mark Pilkenton
What company does Mark Pilkenton work for?
Mark Pilkenton works for Harris Technologies, Inc.
What is Mark Pilkenton's role at the current company?
Mark Pilkenton's current role is Sr. Vice President of Technology.
What is Mark Pilkenton's email address?
Mark Pilkenton's email address is ma****@****bal.net
What schools did Mark Pilkenton attend?
Mark Pilkenton attended Missouri State University, Missouri State University.
What are some of Mark Pilkenton's interests?
Mark Pilkenton has interest in Children, Education, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture.
What skills is Mark Pilkenton known for?
Mark Pilkenton has skills like Business Development, Account Management, Management, Sales, New Business Development, Sales Process, Customer Service, Leadership, Team Building, Team Leadership, Microsoft Office, Public Speaking.
Who are Mark Pilkenton's colleagues?
Mark Pilkenton's colleagues are Dillon Heeb, Okyul Harris, Lisa Deskin, Ryan Stefanski, Jim Heffernan, Dustin Martin, Keith Kovacik.
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