A pragmatic advocate of sustainable business transformation with extensive experience in changing HR, Finance, Customer, Manufacturing, Procurement, Supply Chain, Operations, Business Planning, and Regulatory Management functions.Designed and implemented 12 target operating models for entire organizations or individual departments, ensuring smooth implementation and successful functioning post-launch.Successfully implemented multiple cloud ERP and CRM solutions, maximizing acceptance and usage, and optimizing post-implementation support to embed new ways of working and behaviours.Led change activities to establish, implement, and improve in-house and outsourced shared service operations for organizations including National Grid, Lloyds Register, Syngenta, Vodafone, the BBC, and Xerox.