Mark Pool Email & Phone Number

I have 19 years of retail experience. Advanced knowledge of store operations.Advanced understanding of Company checkout policies and procedures.Advanced knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.Advanced knowledge of anti-money laundering and other government regulations relating to monetary transactions.Advanced knowledge of cash register.Advanced knowledge of WFM (Workforce Management).Intermediate knowledge of on-site fuel station procedures, if applicable.Basic knowledge of SAP for reporting purposes.Basic mathematical skills.Strong organizational and time management skills.Ability to effectively communicate (in written and verbal form) with customers and partners.Ability to remain professional and courteous with customers at all times.Ability to lead and motivate others.Ability to carry out long-term strategic objectives aligned with Company initiatives.Ability to prepare reports and business correspondence.Detail-orientedAbility to evaluate partner performance and make corrections as needed, in a tactful manner.Ability to learn new processes and transfer knowledge to others.Ability to perform basic Microsoft Office functions.Ability to multi-task and work in a fast-paced environment.Ability to work safely with sharp objects and precision hand tools such as knives, box cutters, etc.Ability to maintain high levels of confidentiality regarding sensitive information.

Listed skills include 5S, Customer Service, Management, Organization Skills, and 33 others.

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  Tyler Junior College

  Retail Management