Mark Powell Email & Phone Number

Raleigh, North Carolina, United States

Cary, North Carolina

• Manage the design, building and full implementation of customer B2B integration process using Cleo Harmony, Clarify (Extol), VCenter as well as proprietary software designed by MercuryGate.
• Customer Technical Consultant providing guidance of best practices of software implementation.
• Implement, design, and manage applications that assist in the transfer/ routing of over 30 million files/web service calls each week to and from our customers and carriers.
• Go live tech lead assisting in the onboarding of SAAS solution for fortune 500 customers.
• Configure/Maintain over 1000 VMs running Linux or Windows OS using Ansible Tower, vCenter IPA, CloudFlare, IPAM and Customer SSO authentication using Red Hat SSO.
• Lead Data and Sysadmin Operations.

Cary, NC

• Responsible for designing, building and testing business application to application data transfer/integration process using Cleo Harmony and Clarify as well as proprietary software designed by MercuryGate
• Understand the logistical needs of our customers including Amazon, Walmart in order to introduce technical solutions that support their demands
• Provide training to company personnel as well as customers on the tools used within MercuryGate’s infrastructure.
• Implement, design and maintain server applications that assist in the transfer / routing of over 10 million files each week to and from customers and carriers

West Palm Beach, Florida Area

• Plan, design and maintain the Jerome Golden Center’s IT infrastructure
• Manage TIER Electronic Health Record (EHR) system for the behavioral health center
• Project Manager for TIER system
• Accountable for all hardware/software installations, troubleshooting, disaster recovery, LAN/WAN configuration of 180 workstations / thin clients running Windows
• Provide technical support to 200 staff members at hospital
• Supervise/Manage10 technical and IT related staff in the IS department.

Fort Lauderdale, Florida

• Plan, design and maintain the Graduate School of Computer and Information Sciences (GSCIS) infrstructure
• Project Manager for custom applications used by students, faculty and staff. Applications included custom built portal, Dissertation Tracking System, Inventory Control, and a Student Submission Application.
• Responsible for proposed computer budget for GSCIS using Ariba Procurement system.
• Provide training in a classroom environment for newly enrolled Master/Doctoral students.
• Maintain Inventory of GSCIS holdings in computing equipment and software.
• Responsible for Master’s and Doctoral technical support of over 1,200 students.