Mark Prentice Email & Phone Number

Donaghadee, Northern Ireland

Responsible for trade development in the UK, Ireland and international export markets. For trade enquiries please DM me.

Donaghadee, Northern Ireland

Working with the founder since product ideation in 2015, Copeland Spirits is now one of Ireland’s most innovative craft spirits producers. Based in a new bespoke distillery in Donaghadee, on the shores of County Down, Copeland produces craft gin, whiskey and rum products including award winning Classic Irish Gin and Navy Strength gin, Northern Ireland's original fruit ginfusions, single malt & pot still whiskey and cask-aged rum.For sales or marketing enquiries, DM me.

Dublin, Ireland

Responsible for customer strategy, sales, marketing and customer lifecycle management, digital strategy, product development and pricing, and customer care. Board Director and deputy CEO, AA Ireland. Part of the Executive team that managed the sale of AA Ireland from CCI to Future Global in Q3 2020.

Dublin, Ireland

Responsible for customer growth, revenue and profitability for the Retail business in Bord Gáis Energy. Accountable for customer strategy development and delivery of the annual category plans for both the B2C and B2B sectors including accountability for proposition development and price positioning, sales channel and offer development, marketing and PR, customer segmentation and life cycle management, sponsorship and loyalty programmes and Energy Services.Bord Gáis Energy is a dual-fuel, all-island business that serves over 700,000 gas and electricity customers, procuring energy efficiently on wholesale markets and investing in energy assets to support its growth objectives in the RoI & NI energy markets. On 1st July 2014, Bord Gáis Energy Ltd became part of the Centrica PLC group.Key achievements:* earnings turnaround in 2011-12* development of new 'customer value' strategy* development of new customer segmentation and propensity models* creation of hugely successful customer rewards programme including Tesco partnership * transformation of domestic energy services business* consistent customer number and market share growth in gas and electricity across B2C and B2B in 2016-2018* part of the management team responsible for selling the Energy business to Centrica PLC including the divestment of firmus energy (NI subsidiary)www.bordgaisenergyrewards.ie

Dublin, Ireland

Dublin, Ireland

Responsible for the delivery of customer experience, customer billing and credit control, contact centre and 3rd party vendor management and change management.

Antrim, Northern Ireland

firmus energy is a regulated gas distribution and energy supply company, licensed to develop the gas network in towns and cities outside Greater Belfast. The business operated as a subsidiary of Bord Gáis Eireann from 2005 - 2014 (www.firmusenergy.co.uk) Key successes:* established in 2005, the business grew to over 90 employees by 2013* business valued at c£160m (2013/14)* awarded Top 10 Great Place to Work in UK (Small workplaces) in 2010; Top 20 in 2011* awarded Investors in People Silver status in 2011* over delivered against business and regulatory targets in first 9 years of operation* zero General Consumer Council complaints in first 7 years of operation (unprecedented in NI)* over 800km of gas mains laid and growth to over 4,000 new connections p.a. by 2013* first competitive entrant into the greater Belfast retail gas market - over 40,000 domestic customers switched and over 35% share of commercial gas users gained by 2013firmus energy was acquired on 1st July 2014 by iCON Infrastructure as part of the sale of the Bord Gáis Energy business.

Derbyshire, England

Responsible for the development and implementation of Thorntons' outward growth strategy, launching and establishing the Thorntons brand in new retail accounts including Asda, J Sainsburys, Tesco, Morrisons, Spar and M&S

Nottingham, England

Responsible initially for the development of the customer offer and commercial management of the new Dentistry business. Subsequent accountability for customer offer development for the Health & Beauty Services division (Dentistry, Chiropody, Laser Hair Removal and Beauty Services) and the acquisition and subsequent management of Boots' in-house dental laboratory.

Nottingham, England

Responsible for range selection, own brand development, management of proprietary FMCG suppliers and category sales & profit delivery.

Diploma In Company Direction And Certificate In Company Direction, Distinction

Ba (Hons) Business Studies, Marketing Specialisation, Milk Marketing Board Prize For Marketing Specialisation

Diploma In Marketing (Cim), Marketing