Mark Pringle Email & Phone Number

Lisnaskea, Gb

Maidstone, Gb

The Spring River, Ebbsfleet

Gillingham, England, United Kingdom

The Five Bridges, Isle Of Sheppey

In my role, I lead strategic planning and goal-setting, ensuring alignment with our company's vision and objectives. I supervise budgeting, forecasting, and financial reporting, emphasising cost control. By nurturing relationships with key stakeholders like suppliers and community leaders, I bolster our reputation and market presence.My key accomplishments are as follows:• Managed and oversaw business operations to drive profitability and ensure legal compliance through targeted training and enhanced recruitment processes.• Led, motivated, and guided a diverse team, fostering a culture of excellence, innovation, and continuous improvement.

The Dog & Bear, Lenham

In my role, I've led the charge in crafting strategic initiatives to elevate our business operations across diverse fronts. Through meticulous planning and execution, I've consistently achieved our business goals. Managing projects and overseeing team performance, I ensured milestones were met. Regularly delving into market dynamics and competitor landscapes, I pinpointed avenues for growth. Building strong ties with stakeholders, from customers to suppliers, bolstered our reputation and spurred business opportunities.My key contributions are as follows:• Achieved the prestigious Travellers' Choice Award on TripAdvisor for exceptional service in 2022.• Drove a 2% increase in operational savings and a 4% boost in budget's bottom line.• Received Scores on the Doors Elite Award and Food Hygiene Award for outstanding cleanliness and safety standards.

The Mast And Rigging, Chatham

I spearheaded daily operations of a bustling pub, driving sales and optimising profit margins through diligent P&L management and strategic financial planning. By closely analysing performance data, I identified opportunities to enhance profitability. I adeptly handled various HR responsibilities, from talent recruitment to resolving staff issues. Crafting schedules and managing payroll budgets efficiently were among my duties. Swift resolution of customer concerns ensured high satisfaction levels. Moreover, I successfully established a new business site within budget, surpassing expectations.My key successes are as follows:• Drove 35.4% profit increase by enhancing operational efficiencies.• Earned 5-star ratings by training staff and maintaining standards.• Appointed as Center of Excellence Manager for mentoring new leaders.• Led, supervised, and guided a team of 40 staff members to prioritise delivering exceptional customer service.• Enhanced customer satisfaction scores by ensuring operational compliance with company best practices.

The Lord Moon Of The Mall, London

In my role, I have managed multiple town centres and local sites, driving toward our organisational goals. I supervised the recruitment, selection, and training of shift managers, enhancing operational efficiency. Evaluating assistant managers' performance, I promoted them to general manager roles based on their competencies. Through fostering a motivated management team, I improved service standards and decreased customer turnover rates, ensuring a positive impact on our operations.My key achievements are as follows:• Recognised for serving as a multi-site manager multiple times.• Delivered exceptional leadership and guidance to a diverse team of up to 50 members whilst emphasising enhancing individual performance.• Developed and implemented cost-effective recruitment processes for reduction in recruitment expenditures.

Manchester, Leeds And Newcastle

Ba (Hons) Information Technology In Society, Information Technology, 2:1

Education record