Capabilities:• Competent and highly motivated Information Technology professional• Over 10 years industry experience in varied roles• Strive to provide the highest level of customer service, satisfaction and experience• Strong technical background• Self-discipline and the ability to work with the minimum of supervision• Possessing excellent problem solving and analytical skills• Apply skill set to meet company objectives, goals and culture. Project Skills: • Project Management• Onsite and Remote 3rd level Support• Large scale project mobilisations and roll outs• Server Virtualisation• Contract negotiations and procurement• Afterhours supportTechnical Skills:• Windows 2000, XP, 7 and 8 operating systems• Windows 2000, 2003 and 2008 server operating systems• Server Virtualisation – VMWare, ESX, Hyper V• Office 2007, 2010 and 2013• Microsoft Exchange plus migrations• Active Directory plus migrations• VOIP - Systems integration, 3CX design and implementation• Server room design, configuration and setup• iDevice (iPhone and iPad) setup and configuration• TCP/IP and Networking• Procedural document creation• Batch File and login scripts• Hardware and software user training• Project Management, project mobilisation and rollout• Avamar Backup, DoubleTake, Backup Exec – Offsite backup solutions• Remote desktop and network administration• WAN Optimisation and Central File Sharing• RSA Administration• McAfee EPO• Switch Patching and PABX Telephony• Cisco Switches, Routers and Wireless bridges configure and support• Firewall/ISA setup and support• UPS design and support• HP iLOM, Dell Drac, Sun ALOM support• Monitoring – Nagios, IP Monitor
Listed skills include Servers, Microsoft Exchange, Technical Support, Vmware Esx, and 44 others.
