- Configuring and customizing the ServiceNow platform to meet business needs- Getting business requirements from clients and transforming into technical requirements- Designed, implemented, and tested applications for ITSM and ITAM modules

Gathered business requirements from clients to design and implement cross platform mobile applications with Flutter.

Web Frontend: Developed client facing web application that allows users to seamlessly interact and collaboratewith other users in realtime. Implemented user sign up, collaborative text editor, and Google API integration.Cloud Backend: Implemented and integrated firebase backend to client application. Designed database structure,server logic, and authentication.Application Analytics: Integrated Mixpanel analytics to support marketing team with user campaigns and dataon how users interact with the application.

Implemented and tested new features for the main application.- Implemented an email confirmation reminder with Vue.js and Laravel that resulted in 70%of users confirming their emails from 40%◦- Implemented a feature that asked users to leave a review on the company’s Facebook afteractively using the applicationDesigned supplementary website that helps vacation rental owners in the United States message their local city council- Used Google’s API to show info cards of their local city council by typing in their zip code- Implemented a browser editor that allows users to type their own letter or use the one provided

Helped students through their assignments related to Java coding and algorithms.

Provided excellent customer service, sat the customers in an organized manner, and maintained the restaurant.