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I am a client-centric strategist with a track record of driving business expansion, propelling client engagement and development, and proactively tackling challenges to facilitate unprecedented growth in the Legal vertical for law firms and corporations. I pioneered the Legal industry vertical market at Pitney Bowes and Ricoh, catapulting both organizations to industry leaders with $150M+ annual revenue through onsite business services, cost efficiency, and technology adoption. HIGHLIGHTS:♦ Ricoh – Executive Strategist, Legal Industry: Five-year growth rate among law firms and corporate legal departments ⇨ 170%♦ Ricoh – Vice President, Ricoh Legal: Revenue growth in the vertical market for the Legal industry over first seven years ⇨ 150%+♦ Pitney Bowes Legal Solutions – Vice President, Client Development: Client Retention & Growth ⇨ 100%+♦ Pitney Bowes Legal Solutions – Vice President, Sales: Business Unit Base Revenue Growth ⇨ 130%KEY SKILLS:■ Securing account retention/growth across various industries.■ Building engagement models, accountabilities, meeting structures, executive alignment, and client satisfaction KPIs.■ Driving Legal industry planning and development processes for proposals and solutions, client research, CRM tracking, and cross-selling.■ Building rapport at all organizational levels and promoting learning through outstanding interpersonal and communication skills.PERSONAL ATTRIBUTES:● Ethical, trustworthy, and respected for fairness, honesty, and integrity.● Goal-oriented, motivated, diligent, consistent, and achievement-focused.● Capable of connecting the dots and soliciting different perspectives.● Leadership skills in transforming programs from strong to exceptional, having a lasting impact, and inspiring others.As a leader, I set the pace, provide clear frameworks, measure myself to excellence, and focus on long-term goals. I’m a proponent of examining the past to forecast the future and provide context for planning, deciding, and acting. I always look for connections and turn the world around to look from a new perspective. My hard-won reputation as a trusted advisor to the C-suite is rooted in a genuine interest in understanding their business needs comprehensively, demonstrating subject matter expertise, providing meaningful solutions and plans, and ensuring on-time, high-quality delivery. 📌 Reach out if you need a change maker with Legal industry expertise! (832) 610-5582 ◆ markdavey60@gmail.com¬¬¬¬¬________________________________________________________________________________________
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Executive, Strategy - Legal IndustryRicoh Usa, Inc. Apr 2017 - Mar 2023Exton, Pa, UsAs an Executive Strategist for Ricoh USA's Legal Industry from 2017 to 2023, I led the charge in achieving a remarkable 170% growth rate among law firms and corporate legal departments. One of my critical contributions was designing a strategic sales partner position to develop account-specific strategies and roadmaps that resulted in long-term, lucrative business partnerships.My role involved building solid relationships with executive decision-makers, partners, and Chief Legal Officers by leading business discussions to understand their priorities and developing a collaborative planning process with the client and account team. I organized and attended trade shows and conferences, including educational events and client roundtables, to gather data and competitive intelligence, conduct market research and analysis, and advance brand development.As a thought leader of industry strategy, capabilities, standards, and actions, I championed educational opportunities, mentored individuals, and shared knowledge with Sales, Operations, Marketing, and Planning teams. I also collaborated with the Legal department to select outside counsel for legal practice area requirements through my knowledge and working experience with attorneys and law firms.My efforts in improving client engagement, expanding service solutions, and driving company objectives led to annually surpassing 100% of revenue and profitability growth targets. -
Vice President - Ricoh LegalRicoh Usa, Inc. Dec 2008 - Nov 2017Exton, Pa, UsI created a new vertical business for the Legal industry, resulting in revenue growth of over 100% in the first seven years. To meet the evolving market trends and needs, I formed Sales, Operations, and Engineering teams and managed the annual business unit P&L and quota. I established and nurtured dedicated multi-channel Sales teams of 80-100 sales professionals, providing mentoring, goals, and performance reviews. I also influenced the inception of the National Operations Management program for national law firm clients, establishing consistent firmwide service levels, KPIs, and cost efficiencies. To guide improvement strategies, I launched a client advisory board of top-tier executives to share industry best practices, input, and feedback.
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Vice President, Client DevelopmentPitney Bowes Legal Solutions 2007 - 2008Stamford, Ct, UsI was pivotal in creating a new business unit exclusively focused on law firms within the Management Services practice, which was later acquired by Apollo Global Management in 2013. To achieve client retention and growth of 100%+, I launched client engagement strategies targeting Am Law 100 firms and corporate legal departments. I worked closely with law firm partners and executives to understand their needs and tailor solutions accordingly, driving strategic service evolution. I also developed executive sponsors, client advocacy programs, and a client advisory board to ensure corporate strategic alignment with legal industry clients, resulting in growth across the entire client portfolio. Through client feedback, I expanded alliances with key business partners, augmenting organizational relevancy and expanding the service portfolio by 30%. Additionally, I facilitated deeper penetration and collaboration with practice groups at law firms and departments in corporations through enhanced communication and trust, growing our coverage by over 35% in the first two years. -
Vice President - Pitney Bowes Legal SolutionsPitney Bowes Legal Solutions Jan 2005 - Dec 2006Stamford, Ct, UsI played a critical role in achieving business unit base revenue growth of 130%. I led the joint planning to form a law-firm-focused business unit and built top-performing teams across Sales, Operations, Finance, Consulting, and Marketing, seamlessly meeting KPIs while executing on a growth plan. To further expand our services, I finalized the acquisitions of document coding and eDiscovery companies, which catered to the burgeoning digital-based requirements of the legal industry. I also evolved the company delivery model to include service-level agreements (SLA) and client incentives and established a product / solution testing and beta trial program. These initiatives enabled us to better understand client needs and offer tailor-made solutions, contributing to the significant revenue growth of our business unit.
Mark Davey Skills
Mark Davey Education Details
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Pepperdine Caruso LawLegal Studies -
Harvard Business School Executive EducationGraduate Certification
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Rice BusinessMergers And Acquisitions
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The College Of WoosterPolitical Science; Communications (Minor)
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University Of Michigan - Stephen M. Ross School Of BusinessStrategic Planning
Frequently Asked Questions about Mark Davey
What is Mark Davey's role at the current company?
Mark Davey's current role is Vertical Industry Growth Pioneer | Strategist | Innovator | Trustworthy and Ethical Leader ★ Delivered Unprecedented Expansion, Client Engagement, & Revenue Growth.
What is Mark Davey's email address?
Mark Davey's email address is md****@****kon.com
What is Mark Davey's direct phone number?
Mark Davey's direct phone number is (610)-296*****
What schools did Mark Davey attend?
Mark Davey attended Pepperdine Caruso Law, Harvard Business School Executive Education, Rice Business, The College Of Wooster, University Of Michigan - Stephen M. Ross School Of Business.
What skills is Mark Davey known for?
Mark Davey has skills like Solution Selling, Professional Services, Document Management, Sales Process, Document Imaging, Outsourcing, Account Management, Salesforce.com, Contract Negotiation, Direct Sales, Strategic Partnerships, Business Development.
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