Mark Roberts
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Mark Roberts Email & Phone Number

Head of Business Analysis for Customer Technology at M&g PLC
Location: London, England, United Kingdom 6 work roles
1 work email found @mandg.com LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email m****@mandg.com
LinkedIn Profile matched
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Current company
Role
Head of Business Analysis for Customer Technology
Location
London, England, United Kingdom

Who is Mark Roberts? Overview

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Quick answer

Mark Roberts is listed as Head of Business Analysis for Customer Technology at M&g PLC, based in London, England, United Kingdom. AeroLeads shows a work email signal at mandg.com and a matched LinkedIn profile for Mark Roberts.

Mark Roberts previously worked as Head of Business Analysis for Life & Wealth Technology at M&G Plc and Head of Data (Community & People) Paternity Cover at M&G Plc.

Company email context

Email format at M&g PLC

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{first}.{last}@mandg.com
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AeroLeads found 1 current-domain work email signal for Mark Roberts. Compare company email patterns before reaching out.

Profile bio

About Mark Roberts

Senior IT Leader with significant expertise in Business Analysis, QA Testing and Financial Services. Heading up teams of 60+ people working on multiple high-profile digital projects, delivering agile change and providing business as usual support. Experienced in designing strategy for large projects and migrations (including full model office). ISTQB qualified to advanced level. Excellent interpersonal skills with the ability to build relationships quickly and easily with colleagues, support team members and suppliers. Successfully integrated internal and outsourced teams ensuring minimal impact whilst maintaining motivation and results. Special interest in coaching and mentoring, with a genuine passion for people development.Key skills• Agile methodologies• Qualified Scrum Master• Expert in QA / Business Analysis • Outsourcing of teams• People development• Stakeholder management• Management of global teams• Process improvement• Transitioning data from legacy systems

Listed skills include Vba, Test Management, System Testing, Test Planning, and 18 others.

Current workplace

Mark Roberts's current company

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M&g PLC
M&G Plc
Head of Business Analysis for Customer Technology
London, GB
AeroLeads page
6 roles

Mark Roberts work experience

A career timeline built from the work history available for this profile.

Head Of Business Analysis For Customer Technology

London, GB

Head Of Business Analysis For Life & Wealth Technology

Current

London, England, GB

Jun 2020 - Present

Head Of Data (Community & People) Paternity Cover

London, England, GB

Nov 2023 - May 2024

Senior Delivery Lead / Application Maintenance Squad Leader

London, England, GB

  • Managed a global team of engineers and QA’s delivering application support to a number of business-critical MS applications (Team is based across UK, Frankfurt and Mumbai)
  • Salesforce with surrounding technologies and plug-ins, Access and third-party proprietary applications
  • Where appropriate ran with agile principles.
  • Ran proof of concept with external partner for robo-advice.
May 2019 - Jun 2020

Head Of Qa / Testing

Central, HK

  • Managed and led a QA team in an agile and traditional framework as Chapter Lead
  • Ran both manual and automated testing. Challenged squads on good QA practice, including rolling up sleeves when required
  • Coached the QAs into an agile way of working
  • Transitioned data on legacy systems to Confluence and JIRA
  • Worked with external suppliers and outsourced testing providers, integrating them with internal teams
  • Worked with business stakeholders to understand business requirements, and then liaised with technical experts to ensure all parties worked effectively together
May 2018 - May 2019

Operations & Systems Support Senior Manager

Central, HK

  • Ran a team of 19 staff - dealt with all line management and personal development requirements, the work was a combination of business as usual, project work and minor changes for M&G International
  • Controlled costs and risks, improved processes and maintained delivery
  • Responsibilities included functional and acceptance testing, VBA development with MS Access, oversight of mailings and operational output, standing data, retained operations work and trailer fee rebate administration
  • Worked with, and oversaw suppliers.
  • Headed up testing projects, ran functional oversight, supplier oversight and model office, and sat on project boards
Sep 2009 - May 2018
FAQ

Frequently asked questions about Mark Roberts

Quick answers generated from the profile data available on this page.

What company does Mark Roberts work for?

Mark Roberts works for M&g PLC.

What is Mark Roberts's role at M&g PLC?

Mark Roberts is listed as Head of Business Analysis for Customer Technology at M&g PLC.

What is Mark Roberts's email address?

AeroLeads has found 1 work email signal at @mandg.com for Mark Roberts at M&g PLC.

Where is Mark Roberts based?

Mark Roberts is based in London, England, United Kingdom while working with M&g PLC.

What companies has Mark Roberts worked for?

Mark Roberts has worked for M&G Plc and Prudential Plc.

How can I contact Mark Roberts?

You can use AeroLeads to view verified contact signals for Mark Roberts at M&g PLC, including work email, phone, and LinkedIn data when available.

What skills is Mark Roberts known for?

Mark Roberts is listed with skills including Vba, Test Management, System Testing, Test Planning, Usability Testing, User Acceptance Testing, Ms Access, and Staff Management.

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