Mark Radley Email & Phone Number

A driven and collaborative technology leader highly experienced in business transformation, setting strategy, building teams, managing stakeholders, commercial and contract negotiation, change delivery and business partnering.Renowned for the successful delivery of large and complex IT programmes across multiple sectors including, Retail, Telecoms, Healthcare, Media and Finance with a focus the achievement of strategic outcomes and ensuring business expectations are met.An influential leader with strong communication skills. Forms close working relationships with business stakeholders, provides technology support and advice on innovation and technology solution ideas where required.Brings strong commercial acumen to the organisation having experience in managing RFPs and tender negotiations from stand-alone projects to multi £m programmes.In 2 ‘Head of IT’ roles for Specsavers, accountabilities included setting technology strategy with the line of business board, leadership for both change delivery and run, creation of a service desk and tooling, supplier relationship management, people recruitment and line management, innovation and technical leadership, information security, governance and ownership of the IT department budget.In a contract Programme Manager role for Specsavers delivered a portfolio of strategic projects encompassing enterprise and consumer mobile applications, an online appointment service for Audiology and Core CRM and PMS extensions for the domiciliary business. Ran the +£50m ‘Retail as a Service’ Programme from RFP through supplier selection and contract negotiation to phase 1 implementation.As Group Programme Manager for Fitness First, managed the successful turn around and delivery of a succession of globally, business critical programmes within a fast-paced and complex technical and operational context.Prior to joining Fitness First was a programme manager for BT Global Services where he had roles on the London LSP and SPINE programmes delivering an Integrated Care Records System for the NHS. He had responsibility for portfolios of projects and key supplier relationships with budget ownership ranging from £500k to £23m.

Listed skills include Project Delivery, Program Management, Business Transformation, Prince2, and 9 others.