Mark Ramos Email & Phone Number

As an innovative IT leader, I have consistently guided the vision and execution for information technology infrastructure across diverse enterprise organizations. I have 17 years of IT team leadership experience with subject matter expertise in directing and coordinating the operation of the entire technology landscape and ecosystem, including network, infrastructure, platforms (cloud and on-premise), endpoints, hardware, software, and systems. I have earned recognition for researching, designing, developing, and implementing cutting-edge technology solutions increasing efficiency and productivity as well as aligning IT strategy with the overall company goals. I also have in depth experience managing complex IT projects, analyzing current systems and network infrastructure, identifying gaps, and implementing solutions to optimize critical business systems. I have built a reputation as a strong relationship builder who excels at developing strategic partnerships across the organization to facilitate strategic planning, continuous improvement initiatives, and long-term success. Career Highlights:➥ As Associate Director of Information Technology, I built and executed the strategic vision for IT operations developing and implementing a scalable technology strategy.➥ I drove continuous improvement initiatives by streamlining internal processes and implementing new software, policies, procedures, and SLA’s increasing productivity across five locations. ➥ I am recognized as a Thought Leader in the field with extensive experience serving as a technology resource for IT teams and clients in researching, developing, and implementing technology strategy. Areas of Expertise:IT Team Leadership | IT Infrastructure | Scalable Technology Solutions | Technology Lifecycle Management | IT Project Management | Budget Management | KPIs | Cloud Management | Continuous Improvement | IT Strategic Planning | Hiring, Training & Development | Disaster Recovery | Agile Methodologies | ITIL Principles

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  Texas State University

  Computer Information Systems