Mark Rank personal email
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Mark Rank phone numbers
Experienced IT Director with a strong background in Information Technology Management, currently leading IT operations at Wyyerd Fiber. With over a decade of technical expertise and a hands-on approach, I ensure seamless IT infrastructure, secure systems, and responsive support for both users and strategic initiatives across multiple markets.At Wyyerd Fiber, I focus on developing scalable IT solutions that support our rapid growth, foster operational efficiency, and enhance our fiber network’s reliability. My responsibilities encompass a broad spectrum, including user management, cybersecurity, network architecture, and device administration, with oversight of Google Workspace, NinjaOne MDM, Sophos Endpoint, and Ubiquiti networks.A key aspect of my role is budget management and optimizing vendor relationships. Since stepping into the position, I successfully reduced vendor spend by over 20% through strategic contract negotiations and efficiency improvements, ensuring cost-effective solutions without compromising quality. I prioritize partnerships that drive value, reliability, and long-term scalability for Wyyerd Fiber’s operations.I am passionate about implementing innovative IT strategies that drive productivity and facilitate smooth digital experiences for our customers and team members. My commitment to continuous improvement keeps Wyyerd Fiber agile in a dynamic tech landscape, maintaining high standards for quality, security, and connectivity.With a B.S. in Information Technology Management from DeVry University and extensive experience in commercial IT, I bring both technical proficiency and strategic insight to every project. Connect with me to discuss how IT can shape scalable, secure business growth in the telecommunications industry.
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Director Of ItWyyerd FiberSan Diego, Ca, Us -
Director Of ItWyyerd Fiber Jul 2024 - PresentSurprise, Arizona, Us -
Director Of Commercial Sales & EngineeringWyyerd Fiber Apr 2023 - PresentSurprise, Arizona, Us -
Sales EngineerWyyerd Fiber Apr 2022 - PresentSurprise, Arizona, Us• Act as a technical expert for the telecommunications products and services offered by the company• Understand customer requirements and provide tailored solutions that align with their business needs• Create and deliver engaging product demonstrations and presentations to potential customers• Collaborate with the sales team to develop and implement effective sales strategies• Provide technical support and guidance to customers throughout the sales process• Act as a liaison between the sales team and the technical teams within the company, ensuring seamless communication and coordination• Assist customers with the integration and implementation of the products and services into their existing systems• Offer ongoing technical support and troubleshoot any issues that may arise post-sale• Keep abreast of industry developments and advancements in telecommunications technology and provide feedback to the company on how to improve products and services• Continuously gather customer feedback and insights to inform product development and sales strategies. -
Business OwnerSkyfall Solutions, Llc Aug 2016 - Jun 2022Frustrated by a lack of high-quality support and by slow response times to urgent concerns, I launched Skyfall Solutions to provide premium, customer-focused services.Providing high-quality IT services to optimize your connectivity with rapid response times and speedy resolutions, Skyfall Solutions has what it takes to streamline your business operations, accelerate your business growth, and safeguard your data from cyberattacks. No matter your IT needs, Skyfall Solutions is on-hand with effective and efficient solutions.I take a hands-on approach at Skyfall Solutions by:• Managing all projects and working as lead engineer from concept to launch to execute new systems and infrastructure builds for new and existing clients• Developing effective systems to streamline communications and guarantee quick ticket response from all members of the business to external partners• Migrating clients from on-premise exchange to Office365, rolling out and designing new server and network setups, and supporting continuity serviceAt Skyfall Solutions, I have personally:• Supported over 200 virtual servers• Provided helpdesk support to over 100 users• Led support for all Worldox DMS issues
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It ManagerNational Security Works, Inc. Apr 2015 - Aug 2016San Diego, Ca, UsNational Security Works safeguards assets and infrastructure by developing proactive security measures to protect large businesses, government facilities, and more.As the IT Manager at National Security Works, I implemented various strategies to develop effective IT processes resulting in reduced requests, simplified responses, and quicker resolutions.Providing technical support for over 50 users, I:• Managed and implemented secure company networks, servers, virtual environments, and ShoreTel phones to safeguard company information• Managed a team of IT professionals to meet ticket response times and complete daily tasks with efficiency in addition to supporting junior personnel with complex IT tasks• Consistently met budget for IT department and remained within budget guidelines by reducing departmental expenses -
Network EngineerHopper Systems, Inc. Jun 2014 - Apr 2015Santee, Ca, UsServing San Diego and Las Vegas since 1998, Hopper Systems offers IT consultation, installation, training, routine maintenance, and ongoing support to a range of corporations and not-for-profits.As a Network Engineer, I supported hundreds of clients by building and implementing new servers, virtual machines, and various networking needs. I also:• Built network infrastructures to include installation of cisco routers and switches• Answered up to 50 computer service calls each day and provided technical support for 100+ users• Set up and used Untangle firewall and various cisco firewalls to protect company data/information• Gained hands-on experience using mHelpDesk/Service Desk Pro and Veeam Backup -
U.S. NavyUs Navy 2007 - 2013Washington, Dc, UsStarting my career in the US Navy as a Field Training Officer, I was responsible for planning and implementing the qualification and re-qualification of department personnel. As part of my role, I:• Maintained paper and electronic records for 20 personnel and ensured 100% readiness at all times• Collaborated with other training professionals to create consistency in training materials and instruction procedures using the latest computer technologies• Facilitated evaluation boards for qualifying new security members in anti-terrorism and small boat operations• Captained a Navy small boat and managed the physical security of over $1billion+ in Navy assets
Mark Rank Skills
Mark Rank Education Details
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Devry UniversityComputer/Information Technology Administration And Management -
National UniversityNetwork And System Administration/Administrator -
California Institute Of Applied TechnologyComputer Systems Networking And Telecommunications -
Kaplan UniversityCriminal Justice
Frequently Asked Questions about Mark Rank
What company does Mark Rank work for?
Mark Rank works for Wyyerd Fiber
What is Mark Rank's role at the current company?
Mark Rank's current role is Director of IT.
What is Mark Rank's email address?
Mark Rank's email address is mr****@****ail.com
What is Mark Rank's direct phone number?
Mark Rank's direct phone number is +181573*****
What schools did Mark Rank attend?
Mark Rank attended Devry University, National University, California Institute Of Applied Technology, Kaplan University.
What are some of Mark Rank's interests?
Mark Rank has interest in Information Technology.
What skills is Mark Rank known for?
Mark Rank has skills like Windows Server, Active Directory, Microsoft Exchange, Help Desk Support, Vmware Esx, Networking, Mac Os, Technical Support, Windows 7, Ccna Certified, Ccent, Microsoft Office.
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