Mark Thompson

Mark Thompson Email and Phone Number

Technical Delivery Manager at NTT DATA UK @ NTT DATA UK&I
Mark Thompson's Location
Greater Bristol Area, United Kingdom, United Kingdom
Mark Thompson's Contact Details

Mark Thompson work email

Mark Thompson personal email

n/a
About Mark Thompson

An Agile Delivery Project Manager / Program Manager with over 20 years’ telecommunications industry experience delivering Network, BSS and OSS solutions into Tier 1 Fixed and Mobile Network ProvidersI have expertise in all aspects of design, implementation, delivery and support following waterfall and agile methodologies. Using outstanding interpersonal and communication skills I build strong client relationships resulting in the successful introduction of change into complex technological landscapes. Features of my approach are strong leadership with a flexible approach, commercial awareness with a clear vision of how to achieve success and the ability to motivate multi-site international teams to ensure the delivery of solutions that exceed customer expectations.

Mark Thompson's Current Company Details
NTT DATA UK&I

Ntt Data Uk&I

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Technical Delivery Manager at NTT DATA UK
Mark Thompson Work Experience Details
  • Ntt Data Uk&I
    Vmo2 B2B P2A Project Manager
    Ntt Data Uk&I Jun 2023 - Present
    VMO2 B2B P2A Program - current embedded role as customer Project Manager leading complex projects in the B2B P2A Domain. The B2B space is the migration of the P2A Sales Channels for large customers merging the Virgin Media and O2 Channels
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  • Ntt Data Uk&I
    Program Integration Lead
    Ntt Data Uk&I Apr 2022 - Jun 2023
    VMO2 USM Transformation Project - responsible for the migration of all integrated systems from the legacy on-prem Remedy 8.1 to the new cloud-based BMC Helix – this required the SI management of 15 integration partners delivering +25 integrations including the migration and on-boarding to the new LDAP SSO solution.
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  • Ntt Data Uk&I
    Vmo2 Delivery Manager
    Ntt Data Uk&I Aug 2021 - Apr 2022
    Leading delivery work for the VMO2 Virgin Media Converged App Development Program - embedded role as a VMO2 Delivery Manager responsible for - all Virgin Media App development releases from concept to live / creating the environmental roadmap + processes. In this role delivered the significant Data + Mobile combined billing release along with the subsequent significant support releases
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  • Ntt Data Uk
    Technical Delivery Manager
    Ntt Data Uk Sep 2020 - Aug 2021
    NTT TDM Leading NTT DevSecOps Squad in VMO2 - led the NTT Platform acceleration DevSecOps Team in a set of initiatives including introducing new CI/CD solutions for : MuleSoft / ConvergedApp / Fusion MW services / Pega / Data Science Projects / Challenger DevOps program
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  • Amdocs
    Delivery Manager
    Amdocs Sep 2018 - Apr 2020
    Vodafone Uk (Enterprise Services) Account
    Leading application development projects in the Vodafone BSS Delivery DomainAchievementsOver the last 2 years successfully delivered a range of projects for Amdocs into Vodafone (Enterprise Services) following SAFe® Agile methodology participating in all agile ceremonies and meetings including ART SI Planning, Iteration reviews, Product Owner Sync. Projects over this period included Amdocs CRM / SOM and Ordering interface enhancements supporting the introduction of new Work Force Management System / Automated Circuit Testing functionality, also projects applying GDPR compliance and enhanced security for CRM systems
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  • Amdocs
    Release Manager
    Amdocs Mar 2018 - Aug 2018
    Vodafone Ziggo - Netherlands
    A 6 months placement in VodafoneZiggo leading the Product Configuration Team (MEC + UBUY)AchievementsDelivered multiple parallel configuration releases with excellent quality hitting all the Business Targets – a significant achievement for the team.Led initiatives to ensure the Vodafone Ziggo Product Configuration Team was ready for upcoming the CES10 upgrade while also creating a merged way of working to bring the Ziggo (Fixed) team into line with the Vodafone (Mobile) team
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  • Amdocs
    Delivery Manager
    Amdocs Aug 2017 - Feb 2018
    Vodafone Ziggo - Netherlands
    Assignment to the Vodafone Netherlands account to assist in a large program of work associated with the CES10 upgrade of the full Amdocs product stack.AchievementsSuccessfully managed and delivered 8 application projects for Amdocs into Vodafone Ziggo - delivering on time and achieving the benefits as required by key business stakeholders
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  • Amdocs
    Deployment Manager
    Amdocs Nov 2014 - Aug 2017
    Vodafone Uk (Enterprise Services) Account
    Responsible for moving each phase of the large FOUNDATION and VECTOR Business Transformation Programs into live including the planning and management of all major deployments (including 3rd party vendor and environment management), planning post Go-Live support and all aspects of the establishment of Business As Usual.AchievementsThe headline achievement on this engagement was the successful Clarify Flash Cut Migration to Amdocs CRM and Ordering and the introduction of Cisco MVSO activation tool, Cramer Sync Engine and Amdocs SOM.
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  • Amdocs
    Delivery Manager
    Amdocs Mar 2014 - Nov 2014
    Vodafone Uk (Enterprise Services) Account
    Appointed to lead the introduction of the new Amdocs Operational Support team into Vodafone replacing the previous vendor and to lead the Application Development team for the existing Clarify 12.1 systemAchievementsSuccessfully established the support team in record time with all the necessary processes / tools / reporting / KPIs necessary to take over full support from the incumbent vendors. Then led the Application Development Team creating the development and release methodologies to be used by all subsequent Amdocs releases on this account
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  • Amdocs
    Project Manager
    Amdocs Feb 2011 - Mar 2014
    Germany & Hook, Hampshire
    Working in the Amdocs Customer Delivery Unit (CDU) supporting Program Managers delivering OSS / BSS Amdocs products and managing 3rd Party suppliers as System Integrator.AchievementsEngagements over this period with Vodafone D2 and Virgin Media performing full project life cycle activities – from estimation and RFQs, through to delivery, deployment and supportOrganised and led major planning and design workshops in Dusseldorf, Hook and London.
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  • Amdocs
    Development Manager
    Amdocs Dec 2007 - Jan 2011
    Bath, United Kingdom
    Development Manager leading the UK Cramer Delivery Team with line manager responsibility for 15 Developers and Designers along with Cramer development and design leadership for major projects.AchievementsOver this period successfully delivered the Tata Communications Inventory Replacement solution using agile development methodologies leading up to 17 scrums (45 developers / testers / designers).Organised and led major planning and design workshops in Montreal, New Jersey and Bath
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  • Amdocs
    Principal Consultant
    Amdocs Oct 2006 - Nov 2007
    Bath, United Kingdom
    AchievementsSuccessfully designed and built the landmark extension of the Cable & Wireless (UK) Cramer solution to introduce their new Next Generation Enterprise Ethernet Wireline, Ethernet VPN and IP VPN products.
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  • Sabertel
    Director
    Sabertel Apr 2006 - Sep 2006
    Bath, United Kingdom
    Start up specialising in Telecomms Provisioning
  • Evolving Systems
    Team Leader/Architect
    Evolving Systems 1999 - 2006
    London, United Kingdom
    Joined as a graduate software engineer – focusing on the SS7 protocol stack and network software solutions - rose from developer through Team Lead to Architect.
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Mark Thompson Skills

Requirements Analysis Integration Pre Sales Telecommunications Solution Architecture Open Source Software Project Management Telecommunications Billing Project Planning Provisioning System Architecture Weblogic Telco System Deployment Soa Software Project Management Bss Unix Etom Mobile Devices Enterprise Architecture Strategy L2/l3 Protocols Ethernet Over Sdh Go Live Support Software Development Management Testing Customer Relationship Management Business Analysis Agile Methodologies Internet Protocol Gsm Cloud Computing Iot Nfv Leadership Team Leadership Change Management Team Management

Mark Thompson Education Details

Frequently Asked Questions about Mark Thompson

What company does Mark Thompson work for?

Mark Thompson works for Ntt Data Uk&i

What is Mark Thompson's role at the current company?

Mark Thompson's current role is Technical Delivery Manager at NTT DATA UK.

What is Mark Thompson's email address?

Mark Thompson's email address is ma****@****ocs.com

What schools did Mark Thompson attend?

Mark Thompson attended University Of Bristol, University Of Liverpool.

What skills is Mark Thompson known for?

Mark Thompson has skills like Requirements Analysis, Integration, Pre Sales, Telecommunications, Solution Architecture, Open Source Software, Project Management, Telecommunications Billing, Project Planning, Provisioning, System Architecture, Weblogic.

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