Mark Ridge Email & Phone Number

Malvern, Pennsylvania, Us

Melbourne, Victoria, Au

As the architect of our Commercial Excellence transformation, I elevated the organization by building new capabilities that created differentiating and impactful results in sales, marketing, and product development. I partnered closely with the therapeutic area leadership of Commercial Development to drive data-driven decisions and influence our future strategy and long-term growth of the company, prioritizing portfolio investment decisions on new products and potential acquisitions aligned with our therapeutic area strategies. I led the strategy and implementation of the Veeva CRM platform, significantly enhancing efficiency and scalability across our sales, marketing, and medical divisions. Additionally, I spearheaded the digital transformation of insights and analytics, implementing Insights360, a cutting-edge data platform that now underpins all insights and analytics reporting capabilities within our commercial business.I was the commercial lead on a $12 billion acquisition that expanded our R&D portfolio and provided incremental revenue to drive company growth.I led the Transformation Office for the commercial operating model redesign, successfully implementing a new model across all affiliates and countries. This initiative supported the transition of 1,800 employees into a new, more efficient operating model.Key areas of focus included Customer Engagement Management (CRM), Digital Health, Market Research, Competitive Intelligence, Global Forecasting & Analytics, Data & Insights, Global Meetings & Congresses, and Business Process Improvement.

Melbourne, Victoria, Au

General manager responsibilities for co-leading Intercontinental Region ($800 million of revenue), with specific responsibility for Latin America region and regional marketing, market access and medical affairs.

Melbourne, Victoria, Au

Responsible for leading the Project Management and R&D Operations capabilities for the entire R&D organization, including managing the people, processes, systems and tools used to manage R&D projects to enable efficient delivery of R&D projects. Manage the R&D project governance and stage gate approval system and ensured key stakeholders and CSL Executive Management had the appropriate data to make key development decisions.

Melbourne, Victoria, Au

Responsible for the strategic and operational delivery of the clinical portfolio. Created optimized operating model and successfully delivered 5 new products to market in 6 years - Idelvion, Afstyla, Haegarda, Hizentra CIDP and KCentra. Managed $200M budget and 200+ operations staff across the globe. Core functions include Study Management, Site Management, Data Management, eClinical Systems, Clinical Programming, Medical Writing, Disclosure, Outsourcing, Business Operations, Contracts & Payments, Clinical Quality, Operational Excellence and Procedural Documents.Transformed site relationship model and delivered statically significant improvements in site relationships, enabling CSL to be a preferred sponsor of choice.New product approvals that I led our Clin Dev Ops team to deliver, account for over 25% of CSL revenue in 2024 .

Melbourne, Victoria, Au

Responsible for leading study execution and site monitoring for all therapeutic areas globally. Managed key CRO partnerships and internal team across North America, Europe, Australia and Japan to deliver clinical trials in rare diseases. Primary areas of responsibibilities include Study Management, Clinical Supplies & Logistics, Site Monitoring and CRO management.Transformed a highly siloed organization into a fully integrated and highly effective team that was prepared to drive the completion of clinical trials and deliver new product approvals.

New York, New York, Us

New York, New York, Us

Established industry leading approach to patient recruitment (clinical study marketing and advertising) using innovative technology solutions to deliver quantitative results. Set up strategic consortium of best in class marketing agencies - creative, print, direct mail, media buying, call center and digital partner.Managed $30M annual marketing budget and an average of 25 Clinical Studies per yearProvided direct cost savings of 20% per year on company investments in patient recruitment as well as demonstrating clear return on investment via new technology platform - tracking from lead to patient entered study.Delivered global improvement for study start-up, clinical trial enrollment and global performance management, resulting in Wyeth being the leader in study start up cycle times across industry benchmarks

Us

Brentford, Middlesex, Gb

Mba, Business Adminstration

Ba, Organizational Leadership

Certificate Of Mgmt Excellence, Business Administration And Management, General