Mark Riese Email & Phone Number

Grand Island, Nebraska, Us

• Worked with leadership to provide renewal comparisons and proposals for our existing clients.• Maintained a 100% renewal retention ratio with our entire client base.• Provided Certificates of Insurance for all of our clients as needed.• Advised and consulted with both leadership and clients on difficult coverage situations.• Marketed and placed new business for our entire agency.• Developed key relationships with all of our underwriting partners and clients.• Reviewed contract language to advise clients on the needed coverage to fulfill the contract.

New York, New York, Us

- Produced revenue for Resource Pro by managing all aspects of our client’s book of business and looked for innovative ways to generating new business premiums.- Doubled the client's book of business in less than 3 years.- Instrumental in developing an audit system to quantify the level of service and best practices used by our Account Managers and Specialists.- Worked with leadership team of specialists in product knowledge and techniques to insure they were compliant, but also proficient in providing a high level of service to our customer'a to write new processes and procedures for the company.- Mentored and guided a team of specialists in product knowledge and techniques to insure they were compliant, but also proficient in providing a high level of service to our customers - Managed a variety of different projects for the management team that included presenting to multi-million-dollar clients on the value of choosing Resource Pro for their insurance needs, creating vender relationships and negotiated our licensing and continuing education contracts, designing a user-friendly new business worksheet fed a team of specialists in product knowledge and techniques to insure they were compliant, but also proficient in providing a high level of service to our customers. or our clients and facilitating advanced training classes for our associates.

West Des Moines, Ia, Us

- Interviewed prospective clients to learn about their financial needs and to discuss existing coverage.- Presented and clearly explained insurance policy options to clients based on their needs and goals.- Researched coverage and premium options and supplied clients with the best coverage available.- Developed productive working relationships with property managers, real estate agents and other business partners in the community.- Promoted agency products to customers in person, on the telephone and in writing.

Us

• Partner with agencies in both the Houston and San Antonio markets to write and retain profitable business to meet and exceed company DWP and retention goals. • Provide positive and constructive feedback to other associates through regional file review calibration.• Collaborate with sales and leadership on strategies to identify opportunities within the market place. • Articulate the strength of the Allied/Nationwide brand to our agency partners through education of the key differentiators and the value of our relationship to them.• Took the lead on team engagement projects and presented the results to the entire department

• Evaluated injury claims through reviewing medical bills and records to obtain a fair claims settlement with customers and attorneys.• Obtained statements from insured and claimant parties to make timely liability decisions.• Identified and investigated coverage issues to verify that insurance is available to customers.• Established accurate reserves according to the degree of exposure.

Mayfield Village, Oh, Us

• Defended company position in subrogation by researching traffic laws, conducting investigations and reviewing claimant estimates to best represent the customer.• Negotiated repair times and alternative part usage with shop managers to get fair agreed price of repairs and save company money.• Key team member of the Lincoln claims office, which obtained the highest compliance and audit score in the nation for 2003.• Field inspected damage to vehicles to write accurate estimates in an effort to reduce supplements. • Managed high exposure losses to resolution.

• Presented and promoted bank products to new employees of large companies during their orientation process.• Consistently exceeded company revenue goals.• Provided quality service to create and maintain customer relationships.• Successfully built and managed nationwide credit accounts for Mary Kay consultants.• Generated new customers through prospecting area businesses and actively asking for referrals.

• Prospected potential clients through cold calls to create a solid customer base.• Networked with other lending institutions in order to establish referrals.• Projected customer savings through financial analysis. • Satisfied company quotas by meeting and surpassing volume goals.