Mark Rogers work email
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Mark Rogers personal email
Highly accomplished and proven interim business leader and senior operations specalist, with a passion for start- up, turn around situations and change management. GDPR Practitioner and Programme lead expertise Accomplished permanent and interim manager. A proven senior leader, experience leading integrated Sales , Customer Service and Operational teams within regulated environments.A board level sales and operations director,with a proven track record of driving market expansion revenue growth and operational excellence via strategic planning and hands on implementation.Lead various mergers and acquisition and organisation change and business transformation and turn around projects. Goal orientated and profit-driven with a reputation and expertise in developing and identifying new business opportunities, developing sales winning strategies and creating the drive and motivation to drive increased business performance.I have been fortunate to work for some great companies both big and small, established and start-ups. Including Santander, Barclays, Npower, Rentokil/City Link , BES Utilities and Ladbrokes.Last five years supporting Utilities company's and Brokers to expand channels , drive Service and sales manage all commercial operations and growth opportunities to include : Energy Impact, Inspired Energy, BES Utilities, Commercial Power, Guild Energy and Business Wise Solutions.Specialties: Call centre Operations,Sales and Marketing , Customer Service, B2B and B2C, Energy Management, Call center and field team leadership,CRM Retail Banking, Data Management, GDPR, CRM, Financial Utilities, Renewable Energy and Regulatory change.
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ConsultantGfmSouthend-On-Sea, England, Gb -
Senior Client ExecutiveVentrica Dec 2023 - PresentUnited KingdomManaging the new and existing partnershipBetween Ventrica and our Tier one clients -
Transformation Lead ZooplaVentrica Jun 2023 - Apr 2024United KingdomLeading the Transformational change programme for Zoopla Customer Services.Formulating, delivering the transformation objectives to deliver increasing CX, Staff Engagement and Commercial Opportunities. -
Interim ManagerRegulated Consultants Ltd Nov 2013 - Sep 2023London, United KingdomA proven and successful transformation and change Manager. Extensive experience gained within Energy Procurement and Management,Renewable Energy and Financial Services. GDPR and data manager . Successfully completed Sales and Marketing and Operational Director assignments for N power, Anglian Building Products ,Fibreli, Energy Impact, Inspired Energy Group, and Guild Energy,Santander corporate and commercial bank and currently BES utilities.
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Transformation ConsultantThecityuk Aug 2022 - Mar 2023 -
Sales And Operations DirectorEnergy Impact Limited Jan 2020 - Jul 2022United Kingdom -
Interim Head Of Operations SaBes Utilities Jul 2018 - Jan 2020Cape Town Area, South AfricaInterim contract to migrate UK sales, operations and admin contact centre to Cape town SA. Planned and delivered a BPO programme from concept to full operational capacity. -
Interim Programme DirectorSantander Uk Aug 2017 - Jul 2018Uk And InternationalInterim contract to deliver GDPR compliance for Santander Commercial and Corporate Bank UK and off-shore. Lead a team of 8 project managers internally and third party contractors. Responsible to Santader executives and DPO. -
Interim ConsultantBusinesswise Solutions Jul 2017 - Aug 2017UkA 4 week assignment to conduct an internal review and recommendation of all energy management and broker services and report back to company ownership. Conduct a competitor analysis and benchmark current proposition and recommend future revenue opportunities. -
Interim Head Of ChannelsGuild Energy Dec 2016 - Jul 2017UkA Seven month interim assignment to turnaround the sales and marketing performance of an In/outbound telesales contact centre and field sales operations. Develop and deliver new sales channels and routes to market for broker services.Produce a paper for pending water deregulation. -
Interim Project ManagerCard Saver Ltd Jun 2016 - Sep 2016UkA three month interim assignment to turnaround an underperforming telesales , outbound contact centre and field sales team. Directly manage all support functions to include back office, customer services , quality and assurance. -
Interim Commercial DirectorInspired Energy Plc Mar 2015 - Jun 2016UkResponsible for new sales acquisition and retention across SME, Corporate and Risk managed broker services. Developed the ESOS and energy management proposition across the group of companies. -
Director Of Sales MarketingEnergy Impact Limited Nov 2013 - Mar 2015UkManaging all sales and marketing activities for a energy management and broker services. Developed the Energy Doctor IT solution for energy management and ESOS solutions. -
Sales DirectorAnglian Building Products Nov 2012 - Nov 2013United KingdomLead the national sales function for Anglian third party building products.Created the sales plan for renewable energy, technology and solar channels.Transform the current operation into a green deal provider.Secured membership of REAL/ RECC in Dec 12.Manage the start up renewable sales function for domestic and commercial renewable products.Recruited, trained and developed the new sales teams and call centre operations. -
Network Operations DirectorBarclays Jan 2008 - Nov 2012Accountable for the retail network for both the Romford and South Essex areas.Project managed LIMME across retail banking, telephony and digital channels both for UK and overseas operations.Programme managed UK back offices operations transition to overseas contact and call centres as a BPO migration projects across Africa and India.Deliver the sales revenue, service experience, operational rigour, compliance and staff engagement across all retail and commercial functions.Managed a team of 400 plus employees that included Mortgage advisors, Investment specialists, Commercial Business teams and High value relationship managers. -
Interim ConsultantNpower Sep 2007 - Jan 2008United KingdomDevelop and implement new sales, marketing and operational plansLead the central heating and boiler installation renewable energy national functions.Lead and change and transformation programme for both the B2B and B2C sales functions, contact centres and back office support functions.Lead the customer journey for both field based and inbound functions.Set up the national call and contact center.Recruit, train and develop new and existing sales and customer service teams. -
Regional Operations DirectorCity Link Feb 2006 - Sep 2007Head of London and South West Regions.Responsible for the delivery of £212 million pound turnover Operational business. Lead a team of 2000 plus employees across a multi site business.Personally develop all major accounts including Apple, RBS & Amazon.Delivered the franchised buy back programme on time and under budget.Lead the various merger & acquisition projects.Plan and delivered the Cardiff call centre project that was nominated for Call Centre of the Year 2007. -
Sales & Marketing DirectorDean House Ltd 2004 - 2006Manchester, United KingdomP&L Accountability for a multiple site retail, field sales manufacturing business.Deliver the sales and marketing plan.Manage the marketing functions including E media and direct marketing and call centre. Recruit train and develop the sales teams across all functions.Responsible for the R&D function across all product ranges
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Regional Sales DirectorHammonds Furniture Ltd 1996 - 2003MidlandsFull P&L responsibility for £30 million turnover multiple -site retail business. Provide direction and leadership of team of 350 staff and management.Lead the regional field based sales team and marketing teams and inbound and outbound call centre.
Mark Rogers Skills
Mark Rogers Education Details
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Southend CollegeHuman Resources
Frequently Asked Questions about Mark Rogers
What company does Mark Rogers work for?
Mark Rogers works for Gfm
What is Mark Rogers's role at the current company?
Mark Rogers's current role is Consultant.
What is Mark Rogers's email address?
Mark Rogers's email address is ma****@****ail.net
What schools did Mark Rogers attend?
Mark Rogers attended Southend College.
What are some of Mark Rogers's interests?
Mark Rogers has interest in Poverty Alleviation, Animal Welfare, Children, Health.
What skills is Mark Rogers known for?
Mark Rogers has skills like Management, Change Management, Strategy, Leadership, Sales Management, Team Leadership, Business Development, Performance Management, Relationship Management, Business Strategy, Recruiting, Account Management.
Who are Mark Rogers's colleagues?
Mark Rogers's colleagues are Sarah-Louise Kay, Marina Köhler, Alfonso Bancheri, Angelo Arthur, Baruc Sanchez, Lily Jones, Kathy Lee.
Not the Mark Rogers you were looking for?
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Mark Rogers
Greater Cambridge Area -
Mark Rogers
London -
Mark Rogers
Focused On Building Strong Client Relationships | Scaling Disruptive Brands | Project ManagementUnited Kingdom -
Mark Rogers
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Mark Rogers
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