Mark Rogers Email & Phone Number

Southend-on-Sea, England, GB

United Kingdom

Managing the new and existing partnershipBetween Ventrica and our Tier one clients

United Kingdom

Leading the Transformational change programme for Zoopla Customer Services.Formulating, delivering the transformation objectives to deliver increasing CX, Staff Engagement and Commercial Opportunities.

London, United Kingdom

A proven and successful transformation and change Manager. Extensive experience gained within Energy Procurement and Management,Renewable Energy and Financial Services. GDPR and data manager. Successfully completed Sales and Marketing and Operational Director assignments for N power, Anglian Building Products,Fibreli, Energy Impact, Inspired Energy Group.

United Kingdom

Cape Town Area, South Africa

Interim contract to migrate UK sales, operations and admin contact centre to Cape town SA. Planned and delivered a BPO programme from concept to full operational capacity.

UK And International

Interim contract to deliver GDPR compliance for Santander Commercial and Corporate Bank UK and off-shore. Lead a team of 8 project managers internally and third party contractors. Responsible to Santader executives and DPO.

UK

A 4 week assignment to conduct an internal review and recommendation of all energy management and broker services and report back to company ownership. Conduct a competitor analysis and benchmark current proposition and recommend future revenue opportunities.

UK

A Seven month interim assignment to turnaround the sales and marketing performance of an In/outbound telesales contact centre and field sales operations. Develop and deliver new sales channels and routes to market for broker services.Produce a paper for pending water deregulation.

UK

A three month interim assignment to turnaround an underperforming telesales, outbound contact centre and field sales team. Directly manage all support functions to include back office, customer services, quality and assurance.

UK

Responsible for new sales acquisition and retention across SME, Corporate and Risk managed broker services. Developed the ESOS and energy management proposition across the group of companies.

UK

Managing all sales and marketing activities for a energy management and broker services. Developed the Energy Doctor IT solution for energy management and ESOS solutions.

United Kingdom

Lead the national sales function for Anglian third party building products.Created the sales plan for renewable energy, technology and solar channels.Transform the current operation into a green deal provider.Secured membership of REAL/ RECC in Dec 12.Manage the start up renewable sales function for domestic and commercial renewable products.Recruited.

Accountable for the retail network for both the Romford and South Essex areas.Project managed LIMME across retail banking, telephony and digital channels both for UK and overseas operations.Programme managed UK back offices operations transition to overseas contact and call centres as a BPO migration projects across Africa and India.Deliver the sales.

United Kingdom

Develop and implement new sales, marketing and operational plansLead the central heating and boiler installation renewable energy national functions.Lead and change and transformation programme for both the B2B and B2C sales functions, contact centres and back office support functions.Lead the customer journey for both field based and inbound functions.Set.

Head of London and South West Regions.Responsible for the delivery of £212 million pound turnover Operational business. Lead a team of 2000 plus employees across a multi site business.Personally develop all major accounts including Apple, RBS & Amazon.Delivered the franchised buy back programme on time and under budget.Lead the various merger & acquisition.

Manchester, United Kingdom

P&L Accountability for a multiple site retail, field sales manufacturing business.Deliver the sales and marketing plan.Manage the marketing functions including E media and direct marketing and call centre. Recruit train and develop the sales teams across all functions.Responsible for the R&D function across all product ranges

Midlands

Full P&L responsibility for £30 million turnover multiple -site retail business. Provide direction and leadership of team of 350 staff and management.Lead the regional field based sales team and marketing teams and inbound and outbound call centre.