Mark Rogers

Mark Rogers Email and Phone Number

Consultant @ GFM
Southend-on-Sea, England, GB
Mark Rogers's Location
London Area, United Kingdom, United Kingdom
Mark Rogers's Contact Details

Mark Rogers personal email

n/a
About Mark Rogers

Highly accomplished and proven interim business leader and senior operations specalist, with a passion for start- up, turn around situations and change management. GDPR Practitioner and Programme lead expertise Accomplished permanent and interim manager. A proven senior leader, experience leading integrated Sales , Customer Service and Operational teams within regulated environments.A board level sales and operations director,with a proven track record of driving market expansion revenue growth and operational excellence via strategic planning and hands on implementation.Lead various mergers and acquisition and organisation change and business transformation and turn around projects. Goal orientated and profit-driven with a reputation and expertise in developing and identifying new business opportunities, developing sales winning strategies and creating the drive and motivation to drive increased business performance.I have been fortunate to work for some great companies both big and small, established and start-ups. Including Santander, Barclays, Npower, Rentokil/City Link , BES Utilities and Ladbrokes.Last five years supporting Utilities company's and Brokers to expand channels , drive Service and sales manage all commercial operations and growth opportunities to include : Energy Impact, Inspired Energy, BES Utilities, Commercial Power, Guild Energy and Business Wise Solutions.Specialties: Call centre Operations,Sales and Marketing , Customer Service, B2B and B2C, Energy Management, Call center and field team leadership,CRM Retail Banking, Data Management, GDPR, CRM, Financial Utilities, Renewable Energy and Regulatory change.

Mark Rogers's Current Company Details
GFM

Gfm

View
Consultant
Southend-on-Sea, England, GB
Website:
gfm.co.uk
Employees:
401
Mark Rogers Work Experience Details
  • Gfm
    Consultant
    Gfm
    Southend-On-Sea, England, Gb
  • Ventrica
    Senior Client Executive
    Ventrica Dec 2023 - Present
    United Kingdom
    Managing the new and existing partnershipBetween Ventrica and our Tier one clients
  • Ventrica
    Transformation Lead Zoopla
    Ventrica Jun 2023 - Apr 2024
    United Kingdom
    Leading the Transformational change programme for Zoopla Customer Services.Formulating, delivering the transformation objectives to deliver increasing CX, Staff Engagement and Commercial Opportunities.
  • Regulated Consultants Ltd
    Interim Manager
    Regulated Consultants Ltd Nov 2013 - Sep 2023
    London, United Kingdom
    A proven and successful transformation and change Manager. Extensive experience gained within Energy Procurement and Management,Renewable Energy and Financial Services. GDPR and data manager . Successfully completed Sales and Marketing and Operational Director assignments for N power, Anglian Building Products ,Fibreli, Energy Impact, Inspired Energy Group, and Guild Energy,Santander corporate and commercial bank and currently BES utilities.
  • Thecityuk
    Transformation Consultant
    Thecityuk Aug 2022 - Mar 2023
  • Energy Impact Limited
    Sales And Operations Director
    Energy Impact Limited Jan 2020 - Jul 2022
    United Kingdom
  • Bes Utilities
    Interim Head Of Operations Sa
    Bes Utilities Jul 2018 - Jan 2020
    Cape Town Area, South Africa
    Interim contract to migrate UK sales, operations and admin contact centre to Cape town SA. Planned and delivered a BPO programme from concept to full operational capacity.
  • Santander Uk
    Interim Programme Director
    Santander Uk Aug 2017 - Jul 2018
    Uk And International
    Interim contract to deliver GDPR compliance for Santander Commercial and Corporate Bank UK and off-shore. Lead a team of 8 project managers internally and third party contractors. Responsible to Santader executives and DPO.
  • Businesswise Solutions
    Interim Consultant
    Businesswise Solutions Jul 2017 - Aug 2017
    Uk
    A 4 week assignment to conduct an internal review and recommendation of all energy management and broker services and report back to company ownership. Conduct a competitor analysis and benchmark current proposition and recommend future revenue opportunities.
  • Guild Energy
    Interim Head Of Channels
    Guild Energy Dec 2016 - Jul 2017
    Uk
    A Seven month interim assignment to turnaround the sales and marketing performance of an In/outbound telesales contact centre and field sales operations. Develop and deliver new sales channels and routes to market for broker services.Produce a paper for pending water deregulation.
  • Card Saver Ltd
    Interim Project Manager
    Card Saver Ltd Jun 2016 - Sep 2016
    Uk
    A three month interim assignment to turnaround an underperforming telesales , outbound contact centre and field sales team. Directly manage all support functions to include back office, customer services , quality and assurance.
  • Inspired Energy Plc
    Interim Commercial Director
    Inspired Energy Plc Mar 2015 - Jun 2016
    Uk
    Responsible for new sales acquisition and retention across SME, Corporate and Risk managed broker services. Developed the ESOS and energy management proposition across the group of companies.
  • Energy Impact Limited
    Director Of Sales Marketing
    Energy Impact Limited Nov 2013 - Mar 2015
    Uk
    Managing all sales and marketing activities for a energy management and broker services. Developed the Energy Doctor IT solution for energy management and ESOS solutions.
  • Anglian Building Products
    Sales Director
    Anglian Building Products Nov 2012 - Nov 2013
    United Kingdom
    Lead the national sales function for Anglian third party building products.Created the sales plan for renewable energy, technology and solar channels.Transform the current operation into a green deal provider.Secured membership of REAL/ RECC in Dec 12.Manage the start up renewable sales function for domestic and commercial renewable products.Recruited, trained and developed the new sales teams and call centre operations.
  • Barclays
    Network Operations Director
    Barclays Jan 2008 - Nov 2012
    Accountable for the retail network for both the Romford and South Essex areas.Project managed LIMME across retail banking, telephony and digital channels both for UK and overseas operations.Programme managed UK back offices operations transition to overseas contact and call centres as a BPO migration projects across Africa and India.Deliver the sales revenue, service experience, operational rigour, compliance and staff engagement across all retail and commercial functions.Managed a team of 400 plus employees that included Mortgage advisors, Investment specialists, Commercial Business teams and High value relationship managers.
  • Npower
    Interim Consultant
    Npower Sep 2007 - Jan 2008
    United Kingdom
    Develop and implement new sales, marketing and operational plansLead the central heating and boiler installation renewable energy national functions.Lead and change and transformation programme for both the B2B and B2C sales functions, contact centres and back office support functions.Lead the customer journey for both field based and inbound functions.Set up the national call and contact center.Recruit, train and develop new and existing sales and customer service teams.
  • City Link
    Regional Operations Director
    City Link Feb 2006 - Sep 2007
    Head of London and South West Regions.Responsible for the delivery of £212 million pound turnover Operational business. Lead a team of 2000 plus employees across a multi site business.Personally develop all major accounts including Apple, RBS & Amazon.Delivered the franchised buy back programme on time and under budget.Lead the various merger & acquisition projects.Plan and delivered the Cardiff call centre project that was nominated for Call Centre of the Year 2007.
  • Dean House Ltd
    Sales & Marketing Director
    Dean House Ltd 2004 - 2006
    Manchester, United Kingdom
    P&L Accountability for a multiple site retail, field sales manufacturing business.Deliver the sales and marketing plan.Manage the marketing functions including E media and direct marketing and call centre. Recruit train and develop the sales teams across all functions.Responsible for the R&D function across all product ranges
  • Hammonds Furniture Ltd
    Regional Sales Director
    Hammonds Furniture Ltd 1996 - 2003
    Midlands
    Full P&L responsibility for £30 million turnover multiple -site retail business. Provide direction and leadership of team of 350 staff and management.Lead the regional field based sales team and marketing teams and inbound and outbound call centre.

Mark Rogers Skills

Management Change Management Strategy Leadership Sales Management Team Leadership Business Development Performance Management Relationship Management Business Strategy Recruiting Account Management Coaching Banking Stakeholder Management New Business Development Crm Financial Services B2b Sales Team Management Retail Banking Risk Management Operations Management P&l Business Planning Budgets Retail Employee Engagement Negotiation Customer Experience Team Building Start Ups People Development Portfolio Management Outsourcing Mergers And Acquisitions Marketing Credit Key Account Management Customer Retention Commercial Banking Credit Risk B2b Sales Leadership B2c Sales Leadership Renewable Energy Logistics Management P&l Ownership P&l Accountability Sales Operations

Mark Rogers Education Details

  • Southend College
    Southend College
    Human Resources

Frequently Asked Questions about Mark Rogers

What company does Mark Rogers work for?

Mark Rogers works for Gfm

What is Mark Rogers's role at the current company?

Mark Rogers's current role is Consultant.

What is Mark Rogers's email address?

Mark Rogers's email address is ma****@****ail.net

What schools did Mark Rogers attend?

Mark Rogers attended Southend College.

What are some of Mark Rogers's interests?

Mark Rogers has interest in Poverty Alleviation, Animal Welfare, Children, Health.

What skills is Mark Rogers known for?

Mark Rogers has skills like Management, Change Management, Strategy, Leadership, Sales Management, Team Leadership, Business Development, Performance Management, Relationship Management, Business Strategy, Recruiting, Account Management.

Who are Mark Rogers's colleagues?

Mark Rogers's colleagues are Sarah-Louise Kay, Marina Köhler, Alfonso Bancheri, Angelo Arthur, Baruc Sanchez, Lily Jones, Kathy Lee.

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