Solution Manager AdministrationInstallation, Support Packs & Upgrades for various SAP products including ECC, S/4, HANA and FiroriSAP security BSI Taxfactory administration and upgrades

Provided full life cycle implementation solutions for both local and international locations.Core team member for 11 SAP implementations. Performed SAP configuration. Managed functional team and end user testing. Managed end user implementation teams during go-live.Configured SAP SD, WM, DSD and QM per the As Is-To Be Documents as well as those identified during ongoing process improvements.Analyzed current business processes including Sales Order, Pricing and Warehouse Management in order to identify and implement improvements using tools such as value stream mapping.

Managed both general IT and SAP personnel in both day to day support roles as well as projects including new SAP functionality and process reengineering. SAP configuration for SD, WM, and DSD.Provided SAP 2nd level support concerning WM, SD, DSD, MM, and PP.Worked with warehouse managers to develop and implement efficient SAP based warehouses.Identified and implemented process improvements.Mentored my SAP related duties replacement from the knowledge of an IT Generalist to that of a Business Analyst.Converted all master and historical data from the previous system to SAP for Direct Store Delivery Go-Live through the use of Microsoft Access, Excel and LSMWs. Also handled DSD configuration necessary for additional site Go-Lives.

Managed shift workload and scheduling.Trained personnel and evaluated their performance.Ensured flight safety and equipment readiness as QA inspector.