Mark Roper

Mark Roper Email and Phone Number

Vice President of Customer Experience at Finish Line @ Finish Line
Mark Roper's Location
Noblesville, Indiana, United States, United States
Mark Roper's Contact Details

Mark Roper work email

Mark Roper personal email

n/a
About Mark Roper

Professional leader with over 20 years experience. Successfully develop and execute strategies in multiple functional areas of the business (Store Operations, Talent Acquisition, Learning and Development,Organizational Development, and Succession Planning).

Mark Roper's Current Company Details
Finish Line

Finish Line

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Vice President of Customer Experience at Finish Line
Mark Roper Work Experience Details
  • Finish Line
    Vice President Of Customer Experience
    Finish Line Aug 2014 - Present
    Indianapolis, In, Us
    Member of a cross-functional leadership team that cultivates and fosters premium customer experiences. Create customer service strategy and vision that addresses both short term and long term business needs, maximizing operational performance and customer service. Leverage teams consisting of the Customer Care, fraud review, and Customer Care Support in strategic a partnership with Store Operations, Digital, and Marketing to align the organization around the customer first philosophy.
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  • Finish Line
    Director, Talent Development
    Finish Line Aug 2013 - Aug 2014
    Indianapolis, In, Us
    Lead the Learning and Organizational Development efforts for the enterprise. Define, create, and implement strategies for the design, implementation, and evaluation of programs that facilitate professional development, leadership development, and continuous learning for all employees. Lead resource for evaluating, updating, educating the enterprise on organizational development and succession planning programs and protocols.
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  • Finish Line
    Field Recruiting And Training Manager
    Finish Line Mar 2010 - Aug 2013
    Indianapolis, In, Us
    Responsible for all recruiting and internship activities that serve Store Operations and Field Management. Creation of timely and proactive recruiting strategies and internship programs. Collaberate with Corporate Talent Managemnt.
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  • E & J Lawrence Corp
    Corp Sales Manager
    E & J Lawrence Corp Jul 2009 - Feb 2010
  • Finish Line, Inc.
    Director Of Personnel Development
    Finish Line, Inc. 2004 - 2009
  • Man Alive
    Director Of Personnel Development
    Man Alive 1996 - 2009

Mark Roper Skills

Recruiting Leadership Training Retail Management Customer Service Sales Talent Management Inventory Management Team Building Store Management Merchandising Loss Prevention Succession Planning Employee Training Talent Acquisition Hiring Organizational Development Coaching Program Management Interviews Profit Employee Relations Performance Management Customer Retention Human Resources Project Planning Payroll Staff Development

Mark Roper Education Details

  • Ball State University
    Ball State University
    General
  • Munster High School
    Munster High School

Frequently Asked Questions about Mark Roper

What company does Mark Roper work for?

Mark Roper works for Finish Line

What is Mark Roper's role at the current company?

Mark Roper's current role is Vice President of Customer Experience at Finish Line.

What is Mark Roper's email address?

Mark Roper's email address is mr****@****ine.com

What is Mark Roper's direct phone number?

Mark Roper's direct phone number is +131761*****

What schools did Mark Roper attend?

Mark Roper attended Ball State University, Munster High School.

What skills is Mark Roper known for?

Mark Roper has skills like Recruiting, Leadership, Training, Retail, Management, Customer Service, Sales, Talent Management, Inventory Management, Team Building, Store Management, Merchandising.

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