Mark Rowland

Mark Rowland Email and Phone Number

Head of Innovation and VP of Technology Solutions at CoverPoint Partners @ CoverPoint Partners
1100 W Lake Cook Road, Buffalo Grove,IL 60018,United States
Mark Rowland's Location
Charleston County, South Carolina, United States, United States
Mark Rowland's Contact Details

Mark Rowland personal email

n/a
About Mark Rowland

After college, I found a job with Ceannate Corp. that has turned into a career. I've worked for the same company (although the name has changed) for my entire professional career. I've been with Ceannate Corp. (Previously known as FMS) since August of 2005 and have worked extensively in every operational practice area the company has engaged in. I bring a wide range of experience in developing systematic solutions to enhance processes and solve business challenges. I've worked in every operational area of the company and I currently serve as Vice President of Technology Solutions and Head of Innovation. I've worked in the student loan industry for my entire career and have an excellent understanding of the student loan life cycle. I've been involved in implementing systematic processes for many of Ceannate’s student loan contracts including the U.S. Department of Education Debt Collection Task Order (2009), Sallie Mae Private Education Credit, USA Funds Student Loan Collections, and several large university contracts. I also led the systems development and implementation of LoanAxis™ for i3 Group, LLC and engaged extensively on the development of FMS’ patented AuthenticAID™ solution.In my current role, I work closely with Executive Leadership, Clients, and Partners to find opportunities to originate new ideas. I manage the process of testing new concepts and new ideas to determine effectiveness and impact.

Mark Rowland's Current Company Details
CoverPoint Partners

Coverpoint Partners

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Head of Innovation and VP of Technology Solutions at CoverPoint Partners
1100 W Lake Cook Road, Buffalo Grove,IL 60018,United States
Website:
coverpoint.us
Employees:
18
Mark Rowland Work Experience Details
  • Coverpoint Partners
    Vp Of Tech Solutions And Head Of Innovation
    Coverpoint Partners Jan 2021 - Present
  • Ceannate Corp.
    Vp Of Technology Solutions And Head Of Innovation
    Ceannate Corp. Oct 2019 - Jan 2022
    Buffalo Grove, Il
    Responsible for managing innovation and change in the organization. Responsible for identifying strategies, business opportunities, or new technology to improve efficiencies and to develop new capabilities. In this role, I work closely with Executive Leadership, Clients, and Partners to find opportunities to originate new ideas. I manage the process of testing new concepts and new ideas to determine effectiveness and impact. I am additionally responsible for managing application development and business intelligence teams.
  • Ceannate Corp.
    Vice President Technology Solutions
    Ceannate Corp. Oct 2014 - Oct 2019
    Rolling Meadows, Il
  • Loanlook, Inc
    Vice President
    Loanlook, Inc Jul 2012 - Oct 2014
    Rolling Meadows, Il
    Lead day-to-day operations for Loanlook, Inc. Works with clients, sales, marketing, and Executives at Ceannate Corp. to determine company strategy and goals. Managed a small staff that works to build the self-service portal and interact with schools and students to bring more users to the platform.
  • Financial Management Systems
    Director, Data Solutions Group
    Financial Management Systems Aug 2010 - Jul 2012
    Schaumburg, Il
    Started the Data Solutions Group (DSG), an offshoot of the standard IT Department, at FMS to help the company "do more with less."Managed a team of 20+ individuals including Business Analysts, Developers, and Quality Assurance Representatives. Responsible for determining scope of initiatives, prioritization of projects, day-to-day project management, and working with FMS Management to define solutions that can work across the entire organization.
  • Financial Management Systems
    Knowledge Engineer
    Financial Management Systems Oct 2006 - Aug 2010
    Schaumburg, Il
    Created and implemented business rules for working accounts, presenting the right accounts to the right agent at the right time. Responsible for the maintenance and development of the collection software (RMex by Quantrax Corp.) through table driven code in the collection software, and through managing development initiatives. Additionally responsible for the predictive auto-dialer and business rules associated with developing calling campaigns.
  • Financial Management Systems
    Training Manager
    Financial Management Systems Jul 2006 - Oct 2006
    Schaumburg, Il
    Created training material based on company and client goals. Implemented training schedule and outline for training new material and refresher information. Monitored effectiveness of material through survey and Key Performance Indicators. Worked with clients to ensure training would meet their goals. Monitored for changes to any laws that would warrant changes to training material. Responsible for training on the material created.
  • Financial Management Systems
    Unit Manager
    Financial Management Systems Aug 2005 - Oct 2006
    Schaumburg, Il
    Management of a team of ~20 default resolution specialists. Responsible for hitting daily and monthly goals. Responsible for client communications and updates.

Mark Rowland Skills

Management Leadership Team Building Vendor Management Process Improvement Strategic Planning Strategy Business Analysis Analytics Customer Service Training Start Ups Microsoft Office Microsoft Excel Project Management Account Management Team Leadership Risk Management Program Management Business Process Improvement Social Media Software Development Business Intelligence It Management Public Speaking Analysis Crm Sharepoint Visio Banking Sql Call Center New Business Development Recruiting Talent Acquisition Business Strategy Employee Training Operations Management Change Management Technical Recruiting Software Documentation Saas Executive Management Business Development Data Analysis Project Planning Salesforce.com

Mark Rowland Education Details

Frequently Asked Questions about Mark Rowland

What company does Mark Rowland work for?

Mark Rowland works for Coverpoint Partners

What is Mark Rowland's role at the current company?

Mark Rowland's current role is Head of Innovation and VP of Technology Solutions at CoverPoint Partners.

What is Mark Rowland's email address?

Mark Rowland's email address is mr****@****ate.com

What is Mark Rowland's direct phone number?

Mark Rowland's direct phone number is +163061*****

What schools did Mark Rowland attend?

Mark Rowland attended Fort Lewis College, College Of Dupage.

What are some of Mark Rowland's interests?

Mark Rowland has interest in Human Rights, Science And Technology, Education, Environment.

What skills is Mark Rowland known for?

Mark Rowland has skills like Management, Leadership, Team Building, Vendor Management, Process Improvement, Strategic Planning, Strategy, Business Analysis, Analytics, Customer Service, Training, Start Ups.

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