Mark Roy Email & Phone Number

Hartford, Ct, Us

- Launch new and guide existing Agile teams on their Agile transformation journey- Launch Agile Release Trains: facilitate program level events, such as Program Incrementplanning, feature writing workshops, backlog refinement, scrum of scrums, retrospectives,etc.- Coach and partner with various stakeholders such as Product Managers, Product Owners,Business Owners, and IT leads to help ensure strategy and execution alignment- Cultivate a continuous learning environment delivering education and training for theenablement of effective Scrum Masters, product ownership, and Agile delivery teams withthe ability to scale- Influence IT and business leadership and management teams on Agile principles, practicesand tools- Provide thought leadership by participating in Communities of Practice, Lunch & Lunchforums, Agile Day activities, and other workshops as needed- Escalate and track (progress on removing?) impediments to Agile adoption- Facilitate quarterly assessments of teams to document maturity progress and drive continuedAgile maturity & improvements- Stay abreast of new Agile best practices, tools and techniques, methods, strategies

Hartford, Ct, Us

Radnor, Pa, Us

Provides leadership, direction, and functional expertise on the strategic Digital initiatives. Oversees key project delivery focus area: scope, budget, schedule, quality and risk management for multiple projects. Change management and adoption of Agile methodology are integrated into our process of continuous improvement and are part of this role.DUTIES AND RESPONSIBILITIES• Partners with Business and Digital leads to staff and translate strategic business objectives into actionable plans focusing on delivery and advancement of Lincoln’s Digital strategy. • Manages the delivery and execution of programs and projects to ensure business capability is realized and cost, time and quality goals are met.• Understand and reports back key program challenges to the sponsors and key stakeholders• Understands Digital and business strategy, operating vision, business imperatives and capabilities. • Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.• Builds and maintains strong strategic relationships throughout the Digital organization and across LFG to understand and validate that solutions and initiatives meet business needs• Provides direction & ensures project and/or program plans align and support the operational plans for his/her assigned area(s) of responsibility and are aligned with LFG's overall business plans and specific strategic and tactical initiatives.• Directs the organizational focus on customer service at every touch point while simultaneously delivering operational effectiveness.• Directs the project planning process for his/her assigned area(s) of responsibility to ensure proper linkage and coordination with his/her assigned area(s) of responsibility strategic/tactical initiatives and budgeting process.• Provides input into Portfolio investment prioritization for Project level requests

New York, Ny, Us

The primary point of accountability to Business Partners and other parties for the management and implementation of medium to large size Projects or small to medium sized Programs that support achievement of moderate to complex unit or corporate goals.Responsible for guiding an Agile team towards lean/agile principles such as continuous improvement and self-governance. In addition, this person will be responsible for facilitating Agile ceremonies, removing impediments to the team’s success, and mediating conflict within the team.PRIMARY DUTIES AND RESPONSIBILITIES: • Servant leader that works to eliminate blocks that the team encounters• Change Agent - Responsible for ensuring the team keeps a continuous improvement, inspect and adapt mindset • Agile Coach - Helps guide / transform practices to align with lean thinking principles at both the team and program level• Ensuring that risks and Issues are actively managed• Facilitating / leading Agile Ceremonies (standups, iteration & release planning, retrospectives)• Building and leveraging effective alliances across technical and business community.

New York, Ny, Us

Serves in a senior level on a division level BSA competency leadership team, leading a moderate-sized team for one or more business units, strategic support units, or technology platformsPlans at a tactical level, manages the effective use of resources, and directs business systems analysis staff to develop, implement and maintain large complex system(s) and/or project(s).Has responsibility to optimize efficiencies across the delivery lifecycle, including but not limited to requirements management processesAccountable for optimizing efficiencies accross the delivery lifecycle, including but not limited to requirements management processesResponsible for directing staff to achieve deliverables and for all aspects of the human resource managment

Bloomfield, Ct, Us

• Lead and mentor business analysts.• Serve in a senior level as a master or guru in multiple functional areas.• Provide expertise to peers and management in continual improvement of the Delivery Methodology, tools and techniques as they apply to requirements.• Analyze business requirements and define information systems solutions to address complex business needs that require innovative and creative solutions and frequently involve multiple platforms, software, hardware, technologies, and tools.• Highly accountable to the effectiveness, quality and timeliness of project design decisions and how easily these designs can be implemented.• Work with all levels of management to support business needs and make recommendations to meet the needs that are cost effective and productive.• Clearly document and communicate changes to customers and maintain a strong on-going relationship with business partners and systems partners.• Work closely with business partners and analyze changes to upstream environments and determine impacts to existing data environment. • Formulate and define systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements, including the analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.• Identify the most effective artifacts and overall approach for depicting, validating and approving business requirements and functional design with all stakeholders.

New York, Ny, Us

• Lead and mentor a team of Business Analysts on a project.• Facilitate planning efforts.• Establish milestones and set expectations with team members, stakeholders and management.• Report on and escalate resourcing discrepancies as needed.• Provide input to project plans as they pertain to requirements.• Research and analyze business problems to determine if systems solutions are advisable and available.• Analyze and document As-Is and To-Be workflow models.• Analyze business needs and utilize text, spreadsheets, charts, diagrams, or other artifacts to depict complete and detailed business requirements.• Translate business requirements into functional specifications and act as a liaison between end users and technical consultants to ensure all business processes are considered.• Build close working relationships with both business and IT partners.• Coordinate and facilitate User Experience Design Sessions to develop screen mockups and wireframes.• Develop and facilitate system training for new personnel and end users.

New York, Ny, Us

• Worked with Personal Insurance business analysts, application developers, and project manager to ensure adequate test requirement and test case coverage.• Decomposed business specifications for the purpose of developing test conditions.• Developed and facilitated systems training sessions for on and off shore testers.• Provided operational and business test support for Travelers Personal Insurance systems used by the Travelers Business Centers and Retail Agents.• Executed test plans and identified, documented and resolve discrepancies.

Avon, Ct, Us

• Provided project management for the development, implementation and support of Microsoft Business Solutions Navision software.• Consulted with clients to determine their business needs and provide solutions through process workarounds and/or modifications to the product.• Conferred with clients on the design, documentation, testing and implementation of system modifications.• Wrote test scripts and business specifications for modifications to ensure successful implementation and strengthen client confidence.• Provided daily support to clients for all issues relating to Microsoft Business Solutions Navision software including error resolution, installation, backups, server/client configuration and functionality.

Greenwood Village, Colorado, Us

• Managed, coached and mentored team of 20 direct reports in an outbound sales call center, with a focus on technology related products.• Analyzed and monitored employee performance and delivered formal performance reviews.

Wellington, Wellington Region, Nz

• Managed, coached and mentored 7 employees in an effort to meet and exceed departmental goals• Conducted biweekly meetings with individual staff members to review performance, career development and to obtain feedback..

Wellington, Wellington Region, Nz

• Educated 401(k) participants regarding investments relating to their 401(k), 403(b), Non-Qualified, SEP, SIMPLE and IRA accounts.• Cross-sold brokerage products offered through Cigna Financial Service.

Us

• Provided support to clients and business partners for Travelers Administered Group 401(k), 403(b), 457, Money Purchase, Keogh, SEP, SIMPLE, and Tax Sheltered Annuity retirement plans.

New York, Ny, Us

• Actively identified procedural deficiencies and proactively made enhancements to combat any potential process breakdowns before they occur.• Identified sales prospects and provided them with comparison quotes on property casualty products.