Photography and Videography Media Agency

Moncler – Sales Supervisor (Operations) December 2015-Present Management / Leadership Skills-Participated in creating a strategy to make sure store inventory level is accurate, all discrepancies are investigated and resolved-Exhibited operational expertise and assisted in troubleshooting with POS devices, pin and chip machines, electronic journals, and laptops when needed.-Constructed ideas for inventory movement that would benefit to the store’s sales goals and how the stock rooms should be organized to maximize the storage with the consideration of how it is structured and based on the client’s demands. -Supervised front of house and back of house associates on the sales floor, provided assistance in dealing with their clients by suggestive selling, resolving customer service issues, processing through the point of sales devices, and taking care of any after sales procedure. Communication Skills-Participated in creating a strategy to make sure store inventory level is accurate, all discrepancies are investigated and resolved-Coordinated with higher management in operations to develop strategies, request needs, and address issues concerning policies and procedures. -Informed the management team and staff with important facts and information regarding promotions, incoming shipment, supply & parts request, or any changes concerning the store.Training Skills-Participated in creating a strategy to make sure store inventory level is accurate, all discrepancies are investigated and resolved-Clearly discussed each section of their job descriptions, inform what is expected from them on a daily basis and leading by example on how to do their roles properly and in a professional manner. -Gave coaching conversations and delivered a positive feedback to each member of the team.

 Management / Leadership• Exhibited operational expertise and assist in trouble shooting with POS devices, electronic journals, and laptops when needed.• Took part in developing ways to detect safety issues and security violation to prevent repeated occurrences regarding Asset Protection or loss prevention issues. • Taking care of Client Service Issues by providing quality customer service and providing solutions that would benefit both the client and the company. • Provided strategies in tackling large amounts of shipments, and processed in a limited amount of time.• Strategically planned inventory movement that would benefit to the store’s sales goals and how the stock rooms should be organized to maximize the storage with the consideration of how it is structured. • Lead a back-of-house team which includes sales supports and stock associates to deliver great results by assigning tasks and carefully utilizing each team member’s abilities. • Set up third party vendors and process their invoices so they get paid on time. Communication Skills• Communicated effectively and work cooperatively with members of management team concerning Asset protection, Inventory control, product movement, receiving shipment, improvements to the overall organization of the stock room and client service issues.• Coordinated with higher management in operations to develop strategies, request needs, and address any issues concerning policies and procedures. • Informed the management team and staff with important facts and information regarding promos, incoming shipment, supply & parts request, or any changes concerning the store.• Used Microsoft applications e.g MS Excel for documenting and Office for receiving and sending emails to other authorities concerning stock and operations. Training Skill• Trained new members of the staff in using our point of sale devices, electronic journals, inventory tracker, and other related programs for store operations.

• Checked merchandise and supply deliveries for accuracy, verifying that quantities received match bills of lading, purchase orders, and other documents• Prioritizing task that requires immediate attention, by focusing on the consequences of not accomplishing the task and where the store will benefit more• Organize the stock room, and ensure that accurate labelling, logical placement, neat arrangement, and cleanliness are maintained• Provided well-thought out solutions to arising problems and working closely with other members of the management team and staff to gather suggestions for any improvements• Mentoring new stock associates and delegating simple task in their first few days of the job to develop a sense of trust by showing how things are done properly and let him do it afterwards.