Mark Ruddy Email & Phone Number

Toronto, Ca

Mississauga, Ontario, Ca

Burnaby, British Columbia, Ca

Burnaby, British Columbia, Ca

Mississauga, Ontario, Ca

•Developing vendor and community relationships to obtain program feedback•Managing and coaching program faculty heads on developing strategies to enhance programs•Implementation of new learning technologies and enhancing inclusion of adult learning principles•Building relationships and consulting with instructors on curriculum updates and classroom equipment needs•Working with marketing and admissions teams to successfully launch new programs•Developing communication tools to be shared with admissions staff to assist with enrolment process•Collaborating with operational team to strategize on improving student retention•Performing research on new potential programs to be offered across three provinces•Developing, maintaining and reviewing annual curriculum development budget

Mississauga, Ontario, Ca

•Managed 30+ staff and instructors in a campus of 400+ students•Successfully operated a profitable campus while adhering to budget•Performed periodical staff reviews and provided training and guidance•Enforced policies and procedures among staff and students in accordance with the PCC Act 2005•Consulted students on academic, attendance and occasional outside influential issues•Worked with the Vice President of Operations to authorize student terminations and dismissals•Verified accuracy of student files upon enrolment and graduation•Efficiently managed schedule for all diploma programs to ensure staffing and optimal student levels•Completed business development activities monthly to build contacts for student opportunities•Monitored competitive activity and assisted with recommendations based on overal impact•Developed relationshipos with various businesses for potential internship and employment opportunities•Organized and communicated events and activities to students and staff

Mississauga, Ontario, Ca

•Assisted with curriculum development for a career planning course•Teaching Career Management course to students as scheduled•Reviewing and assisting with Resumes, Cover Letters and professional correspondence•Developing relationships with local businesses for internship and employment opportunities•Communicating events and activities to students and staff•Improving campus morale through guest speakers•Maintaining open door policy encouraging students to address concerns and issues•Attending and hosting networking and career events•Cold-calling and creating new employer relationships•Following up with students and graduates to ensure that academics and job search are on track•Providing support to Campus Director and Administrative staff

Cleveland, Oh, Us

•Administered and managed national agreements and programs for large companies•Assigned portfolio totaled more than twenty agreement and target customers totaling over $20-30M•Influentially liaised between service centers and agreement customers•Assisted branches, regional and area management in selling value of agreements to local facilities•Kept customer advised of developments•Handled complaints and worked with corporate, branch and customer personnel to correct problems•Communicated internally and externally to meet needs of existing agreement and targeted customers•Built and maintained relationships with existing national accounts•Ensured that the terms of the agreement were supported and adhered to by both parties

Cleveland, Oh, Us

•Developed a strategic plan to support specific energy efficiency programs/projects•Implemented and managed energy reduction initiatives•Worked closely with the customer to identify and build relationships with desired partners•Ensured energy consuming assets operated at optimum efficiency

Cleveland, Oh, Us

•Made direct calls on approximately one hundred industrial accounts•Represented over 2500 product lines for one of the nation’s largest industrial distributors•Dealt with several different management levels with various customers•Executed all customer service functions including conflict resolution, collections, etc.

Master Of Management, Proprietary Higher Education

Bachelor'S Degree, Engineering/Industrial Management

Ontario Secondary School Diploma